酒店回复: Jose thank you so much for taking the time to review your recent stay with us. We love hearing the great experiences our guests have, and I will be sure to share your feedback with the team. We look forward to serving you again in the future.
酒店回复: Glowran, Thank you for taking the time out of your day to leave a positive review. We are thrilled to see that we provided you with a great experience at Courtyard by Marriott Houston City Place.
酒店回复: Guest, Thank you for your fantastic review! We're delighted to hear you found the room spacious and comfortable. Thank you for choosing Courtyard by Marriott Houston City Place! We look forward to welcoming you back soon.
3.0分
其他
原文
翻译提供方：Google
墙很薄
墙超级薄。楼上房间的脚步声我们都能听到。空调不是冷就是热。吹风机坏了。
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酒店回复: Thank you for taking the time to leave us a review. I understand the importance of a clean room with working amenities, and I apologize that this was not the case in your guestroom. Rest assured I've dispatched maintenance to inspect/repair the AC unit and housekeeping to replace the hair dryer. We hope to see you again soon for a much-improved experience.
4.0分
其他
原文
翻译提供方：Google
非常好，但房间和小酒馆的营业时间需要延长
餐厅服务应该在晚上10点前继续营业
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酒店回复: Thank you for taking the time to leave us a review. Our Bistro is available 7 days per week for breakfast and dinner which operates 5pm-10pm. We are hopeful for the opportunity to serve you again soon.
酒店回复: Ernesto, Thank you for taking the time out of your day to leave a positive review. We are thrilled to see that we provided you with a great experience at our hotel.
5.0分
其他
原文
翻译提供方：Google
很容易到达并且周围有很多鸟。
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酒店回复: Thanks for the 5-star review of Courtyard Houston City Place. This area is perfect for both business and leisure travelers and we love that you enjoyed your time with us. We look forward to your next visit.
2.0分
其他
原文
翻译提供方：Google
订错了房间。花了很长时间才把事情解决。下雨的时候窗户漏水。餐厅没有按他们说的开门。非常令人失望
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酒店回复: Dear Sarah,Thank you for taking the time to review your recent stay. Receiving a warm welcome and the correct room type with your desired features sets the tone for a positive stay and I apologize that we fell short. Rest assured we've shared your feedback with the food & beverage, maintenance, and front office teams to ensure these were solely isolated incidents. We hope to serve you again soon for a much-improved experience.
非常不错😌
这家酒店简直完美。为我们办理入住的那位先生非常乐于助人，解答了我们关于周边环境的各种疑问。四楼正在施工，如果他们不告诉你，你根本不知道。他们在各种应用程序和网站上展示的所有照片都和你到达时看到的一模一样。地理位置绝佳，环境安静祥和，是休息放松的理想场所。
作为万豪会员，我必须说这家万怡酒店超出了我的预期。工作人员彬彬有礼、热情周到，设施也无可挑剔。我强烈推荐这家酒店给所有寻求舒适愉悦住宿体验的人。
工作人员很普通。不算刻薄粗鲁，但也不算友好。酒店不错，房间大小适中。
位置
沙发比床舒服，但房间仍然很棒。宽敞。温度控制很快。就在电梯旁边，有点吵，但这也是意料之中的。下次出行记得要求不要住在电梯旁边。位置无与伦比！！位置太棒了！
墙很薄
墙超级薄。楼上房间的脚步声我们都能听到。空调不是冷就是热。吹风机坏了。
非常好，但房间和小酒馆的营业时间需要延长
餐厅服务应该在晚上10点前继续营业
出色的
非常适合大家庭入住，非常大的套房，可容纳 5 人。服务非常周到，令我惊讶的是，接待处的每个人都对我们很好。 他们每两天提供一次客房服务。
很容易到达并且周围有很多鸟。
订错了房间。花了很长时间才把事情解决。下雨的时候窗户漏水。餐厅没有按他们说的开门。非常令人失望