酒店回复: 尊敬的Marta女士,非常感谢您抽出宝贵时间在TripAdvisor上完成关于您在Pickalbatros Sands Port Ghalib酒店住宿体验的点评。您的反馈对酒店至关重要,因为它让我们进一步了解酒店在哪些方面保持了卓越的服务水准,以及哪些方面有待进一步改进。您所有的善意评论都已与酒店管理层和团队分享,酒店全体员工都很高兴听到您入住愉快。听到您对我们酒店的赞赏,我们总是感到无比欣慰。我们希望在未来的假期中再次欢迎您下榻Pickalbatros Sands Port Ghalib酒店。此致。
酒店回复: Dear our valued guest, Greetings from Pickalbatros Hotels at Port Ghalib. Many Thanks for taking the time to complete a TripAdvisor review about your stay at Pickalbatros Sands Port Ghalib. Your feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. It's always heartwarming to hear that our hotel was appreciated. We hope to welcome you home at Pickalbatros Sands Port Ghalib again on a future holiday. Regards. Pickalbatros Sands Management Team
酒店回复: Dear our valued guest, Many Thanks for taking the time to complete a TripAdvisor review about your stay at Pickalbatros Sands Port Ghalib. Your feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. It's always heartwarming to hear that our hotel was appreciated. We hope to welcome you home at Pickalbatros Sands Port Ghalib again on a future holiday. Regards.
酒店回复: Dear our valued guest, Many Thanks for taking the time to complete a TripAdvisor review about your stay at Pickalbatros Sands Port Ghalib. Your feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. It's always heartwarming to hear that our hotel was appreciated. We hope to welcome you home at Pickalbatros Sands Port Ghalib again on a future holiday. Regards.
5.0分
朋友出游
原文
翻译提供方:Google
一切都很棒,干净、礼貌、超级专业的娱乐工作人员,非常好……Martinaaaaaa toppppp
展开
酒店回复: Dear Ms. Gabriella Greetings from Pickalbatros Hotels at Port Ghalib. Many Thanks for taking the time to complete a TripAdvisor review about your stay at Pickalbatros Sands Port Ghalib. Your feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. It's always heartwarming to hear that our hotel was appreciated. We hope to welcome you home at Pickalbatros Sands Port Ghalib again on a future holiday. Sincerely, Pickalbatros Sands Management Team.
5.0分
家庭亲子
原文
翻译提供方:Google
一切都很棒。工作人员非常友好。房间每天都打扫得一尘不染。泳池边的服务一直很到位。前台接待非常热情。
展开
酒店回复: Dear Mr. Patrick, Greetings from Pickalbatros Hotels at Port Ghalib. Many Thanks for taking the time to complete a TripAdvisor review about your stay at Pickalbatros Sands Port Ghalib. Your feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. It's always heartwarming to hear that our hotel was appreciated. We hope to welcome you home at Pickalbatros Sands Port Ghalib again on a future holiday. Sincerely, Pickalbatros Sands Management Team.
这已经是我们第二次来了。度假村美得令人惊艳,一尘不染,食物虽然可以达到欧洲水准,但总体来说还不错。我们参加的是布里西亚俱乐部会员,娱乐活动既不会打扰客人又引人入胜,大海美得令人窒息,就连珊瑚礁也令人叹为观止。
我们刚从加利卜港的布里夏俱乐部度假回来,简直完美!🌴 从入住的第一刻起,您就能感受到井然有序、干净整洁,以及对每个细节的关注。客房和公共区域始终一尘不染,这要归功于专业且细心的清洁人员。花园维护得一尘不染,色彩和香气交织,宛如埃及沙漠中的一隅天堂。酒店的热情好客更是一流:所有员工都热情友好,面带微笑,随时准备满足您的各种需求。食物美味可口,种类繁多,菜肴新鲜,摆盘精美,注重细节。餐厅和厨房的工作人员都值得称赞——他们总是彬彬有礼、快捷高效,脸上总是挂着笑容,让您有宾至如归的感觉。🍽️ 还有……娱乐活动!怎么说呢,简直太棒了! 🎉 村长吉奥(Gio)以其无比的善良和魅力,成功地营造出了一种独特的氛围,充满了欢笑、乐趣和友谊。衷心感谢阿尔贝托(Alberto),他总是在场,而且很友善,他的沙滩游戏为我们带来了纯粹的乐趣和放松时刻。🏖️ 最后,我们不能不提布里夏俱乐部(Brixia Club)的经理拉马丹(Ramadan):他是一位非凡的人,总是在场,高效、专业,而且魅力四射。他热爱自己的工作,并致力于确保每位客人的幸福和满意。很难找到一个一切都运转良好、能体验到如此美好、如家般氛围的地方。衷心感谢布里夏俱乐部的全体员工,让我们度过了一个值得永远珍惜的假期。❤️ 我们迫不及待地想再来!
这家酒店太棒了!🌴 非常适合所有人——家庭、情侣,以及寻求宁静度假的人士。泳池边和海滩边都有足够的空间,所以你总能找到自己的空间。房间宽敞舒适,浴室宽敞干净。食物美味可口——选择丰富,每个人都能找到自己喜欢的。此外,意大利咖啡的味道就像在意大利一样☕️。工作人员非常友善、专业,而且总是乐于助人——绝对是我遇到过的最好的。绝对值得推荐!🌞
我在Pickalbatros Sands Hotel的住宿体验让我惊喜不已:) 之前我对去埃及非常忐忑不安。酒店非常干净——房间、餐厅、酒店庭院和泳池区。一切都定期清洁和擦拭。食物很棒。选择丰富,味道鲜美——美味的汤品更是令人惊喜。🙂 每个人都能找到自己喜欢的菜品。无需排队,每道菜都处理得非常高效。两家餐厅的服务员都获得了A+!热情友好!泳池酒吧也是如此。服务周到高效。服务员很乐意帮您摆放日光浴床,这样您就不用费心去酒吧了😂 娱乐工作人员很棒!他们热情开朗,充满活力。最重要的是,他们不会咄咄逼人。一切都面带微笑,氛围轻松愉快。晚上有很多有趣的娱乐活动。酒店场地宽敞,有足够的空间可以漫步,早上在泳池边放松也无需预订日光浴床。酒店有两个码头可以浮潜——太棒了!唯一需要改进的是泳池边缘——很容易弄伤自己。我本来对去埃及度假很犹豫,但多亏了在Pickalbatros的住宿经历,我们明年也计划去埃及度假了🙂
我们九月的第二周入住了这家酒店,度过了一段美好的时光。与一些网友在阅读一般评论时所说的相反,这里非常漂亮,工作人员彬彬有礼、尊重他人,而且非常耐心,乐于寻求解决方案,让我们即使语言不通也能轻松沟通。房间和酒店其他地方的清洁度都非常好(你总能看到他们手里拿着抹布/拖把),每天我们回到房间时,都会发现床上摆放着用毛巾做成的各种人像。度假村提供各种设施,包括淡水和咸水泳池、按摩中心、健身房、网球场、配备救生员的水滑梯、摄影亭、四家不同的自助餐厅和点菜餐厅,以及遍布度假村和海滩的酒吧。食物种类繁多,从最清淡的白米饭到更精致的意大利卷或肉类菜肴(甚至还有专门的烤肉厨师)。早餐也很丰富(牛奶、卡布奇诺、热巧克力、麦片、糕点、咸味食品(如冷盘或鸡蛋、果酱)、传统当地糕点、蛋糕、薄饼、水果等)。如果有人庆祝特殊场合(生日、周年纪念日等),服务员会兴高采烈地来到桌边,敲鼓并送上蛋糕(当然,这是应要求提供的,但不会打扰客人)。他们还提供免费无线网络连接,到处都可以使用,甚至在海滩上,这对于那些想用 WhatsApp 打电话回家的人来说非常棒。他们组织各种带导游的旅游,度假村的工作人员能说一口流利的意大利语。每个人脸上都挂着微笑,随时准备提供帮助或满足任何要求。由于他们的友好,很容易和他们交朋友。我们和那里的每个人都相处得很好,尤其是布里夏的客服经理Ramadan、水滑梯的救生员Mamdouh、导游Ciro(我们意大利人的简称)、Soprano餐厅的服务员Adel Ebrahim、Alfredo餐厅的服务员Samir Ganem,以及其他很多人,包括负责我们1303号房间的服务员,以及我们一路遇到的其他员工。他们真的非常用心,不惜一切代价,让你拥有一个难忘的假期。我和我丈夫强烈推荐这个地方,我们很乐意再来!
我们在这家酒店住了十天。这里非常适合带孩子的家庭入住。这里有很多适合成人和儿童的游乐设施。酒店里有一个大型水上乐园,即使是最小的孩子也能玩得尽兴。这里有很多我们在其他酒店没见过的表演(包括烟花表演)。酒店的清洁度值得称赞。工作人员会持续清洁所有物品。酒店一大优点是从机场到酒店只需10分钟,而且靠近港口,那里有很多商店。酒店服务员Farah也值得称赞。她可以帮我们预订点菜餐厅的晚餐等等。她非常积极乐观,乐于帮助解决很多问题。我们一定会再来的!
度假村非常宽敞,尽管正值旺季,我却丝毫没有感到拥挤。我们入住的是一间漂亮宽敞的海景三人房。房间里设施齐全,从空调到热水壶应有尽有。自助餐厅每天都提供丰富的选择,但每晚的菜品都与前一天相差无几。预订后,您可以在每家点菜餐厅用餐一次。我们在Cardamom餐厅的用餐体验非常棒。服务员Tarek真的让我们感到无比舒适。他让我们感受到了真正的度假氛围,并确保每位客人都玩得开心。我在度假村喝到的最好的鸡尾酒都是Tarek在餐厅或迷你迪斯科酒吧调制的。我一定会再来的。
一家很棒的酒店——房间非常干净,每天都会打扫;工作人员非常乐于助人,热情友好,会主动询问客人的需要,并且对客人的感受非常关心。食物还可以——个人口味不同而已,但选择丰富,总有一款适合你。酒店有很多成人和儿童泳池。我建议把咸水泻湖换成淡水泻湖,这样孩子们就能玩得开心了。值得一提的是,他们已经开始清理日光浴床上的毛巾预订单了,因为有时很难找到适合孩子们的位置。靠近珊瑚礁是一大优势。总而言之,我强烈推荐这家酒店。
一切都很棒,干净、礼貌、超级专业的娱乐工作人员,非常好……Martinaaaaaa toppppp
一切都很棒。工作人员非常友好。房间每天都打扫得一尘不染。泳池边的服务一直很到位。前台接待非常热情。