我使用 Apple Card 付款，但 Home2 Suites by Hilton Wildwood the Villages 的工作人员说他们没有收到付款并要求我进行第二次付款，但我拒绝了，我的信用卡仍然被扣款了！
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酒店回复: Dear Will,Thank you for your original feedback. We are glad to have resolved your concern through explanation.
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for taking the time to complete a review of your recent stay with Home2 Wildwood. We take great pride in providing our guest with exceptional service and hope that you will return in the future.
5.0分
情侣出游
原文
翻译提供方：Google
出色地
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酒店回复: Thank you for taking the time to post your review about your recent stay with us. We hope that you will stay with us again in the future.
4.0分
其他
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I always enjoy my stay at this hotel. I was disappointed that they are now charging for WiFi but still offer no security. The staff is quite friendly and helpful which is greatly appreciated.
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酒店回复: Thank you for bringing your recent experience to our attention. We are genuinely sorry that we didn’t meet your expectations during your visit. We’re committed to continuous improvement and ensuring that every customer has a positive experience with us.
5.0分
情侣出游
The rooms are spacious and clean. Breakfast buffet has many options. Property is safe and has plenty of parking. Staff is very friendly.
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酒店回复: Hello Debra,Thank you for your positive feedback! We are so excited to hear you enjoyed not only our spacious rooms but the breakfast. Our staff works hard to ensure all of our guests enjoy their stay and feel welcomed and safe! Hope to see you again soon!
5.0分
其他
This is a nice place to stay. Everyone is friendly and willing to help. Place is always clean.
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酒店回复: Hello Carol,Thank you so much for your positive feedback! We take great pride in making sure your stay is as comfortable and happy as possible! We hope to see you again soon!
5.0分
其他
The whole experience was positive. Easy check in. The room was quiet, clean & spacious
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酒店回复: Hello Kelly,Thank you for your positive feedback! We hope to see you again soon!
5.0分
家庭亲子
I would like to see different breakfast sandwiches and something sweet to choose from. Most time the bread and biscuits are hard.
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酒店回复: Dear Michelle,Thank you for sharing your thoughts about our breakfast. We’re glad you took the time to let us know how we’re doing. Your feedback helps us grow, and we hope to welcome you back soon!
4.0分
朋友出游
The room was clean, the staff was friendly and accommodating. Only complaint was the pull out bed wasn't made and only one sheet was in the room instead of two.
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酒店回复: Dear Rhonda,Thank you for sharing your feedback and we are glad to hear you enjoyed the room and staff. Regarding the sofa bed, we sincerely apologize that it was not prepared for you during your stay. We have addressed this with our housekeeping team to ensure it does not happen in the future. Your comfort and satisfaction are important to us, and we hope to have the opportunity to provide you with a flawless experience on your next visit. Please let us know if there is anything further we can do to assist you.
环境不错，早餐可以
我使用 Apple Card 付款，但 Home2 Suites by Hilton Wildwood the Villages 的工作人员说他们没有收到付款并要求我进行第二次付款，但我拒绝了，我的信用卡仍然被扣款了！
好的
出色地
I always enjoy my stay at this hotel. I was disappointed that they are now charging for WiFi but still offer no security. The staff is quite friendly and helpful which is greatly appreciated.
The rooms are spacious and clean. Breakfast buffet has many options. Property is safe and has plenty of parking. Staff is very friendly.
This is a nice place to stay. Everyone is friendly and willing to help. Place is always clean.
The whole experience was positive. Easy check in. The room was quiet, clean & spacious
I would like to see different breakfast sandwiches and something sweet to choose from. Most time the bread and biscuits are hard.
The room was clean, the staff was friendly and accommodating. Only complaint was the pull out bed wasn't made and only one sheet was in the room instead of two.