我使用 Apple Card 付款，但 Home2 Suites by Hilton Wildwood the Villages 的工作人员说他们没有收到付款并要求我进行第二次付款，但我拒绝了，我的信用卡仍然被扣款了！
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酒店回复: Dear Will,Thank you for your original feedback. We are glad to have resolved your concern through explanation.
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for taking the time to complete a review of your recent stay with Home2 Wildwood. We take great pride in providing our guest with exceptional service and hope that you will return in the future.
5.0分
情侣出游
原文
翻译提供方：Google
出色地
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酒店回复: Thank you for taking the time to post your review about your recent stay with us. We hope that you will stay with us again in the future.
4.0分
朋友出游
The room was clean, the staff was friendly and accommodating. Only complaint was the pull out bed wasn't made and only one sheet was in the room instead of two.
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酒店回复: Dear Rhonda,Thank you for sharing your feedback and we are glad to hear you enjoyed the room and staff. Regarding the sofa bed, we sincerely apologize that it was not prepared for you during your stay. We have addressed this with our housekeeping team to ensure it does not happen in the future. Your comfort and satisfaction are important to us, and we hope to have the opportunity to provide you with a flawless experience on your next visit. Please let us know if there is anything further we can do to assist you.
5.0分
情侣出游
Everything was just Amazing, wifey loved being able to have and make coffee anytime that she wanted to. Everyone of the Staff were very friendly and helpful!!
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酒店回复: Dear Eddy,Thank you so much for your kind words! We’re thrilled to hear that your wife enjoyed being able to have and make coffee anytime she wanted. Your feedback means a lot to us and helps us continue to improve. We look forward to serving you again soon!
3.0分
家庭亲子
Cooked portions of breakfast were a little bland, perhaps intentionally due to the location in The Villages.
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酒店回复: Dear William,Thank you for reviewing your recent stay with us. We’re sorry if you did not like the new breakfast selection. Realizing that one can’t really call it a day without breakfast, our team has been relentlessly working towards the task of trying their best to keep up with the breakfast service. We’re committed to ensuring your next experience with us is a positive one.
4.0分
其他
My TV didnt work well and I was not able to watch the football game on monday night
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酒店回复: Dear Derek,Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced with the TV in your room. Your feedback is crucial for us to improve. We are committed to resolving this issue and ensuring a better experience in the future.
5.0分
其他
24/7 coffee, newspaper, free breakfast, convenience to where I needed to go, clean, friendly… will definitely be back.
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酒店回复: Thank you for your wonderful review of Home2 Suites Wildwood. Your comments are shared with our operations team. We hope that you will visit us again in the future.
5.0分
情侣出游
The only thing i would say i dont like was your shampoo and conditioner. But thats because i am picky. Other than that- great place!
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酒店回复: Dear Michelle,Thank you for your fantastic review! It’s wonderful to hear that you enjoyed your stay with us at Home 2 Suites. We truly appreciate your feedback and look forward to welcoming you back soon. We are genuinely sorry that our shampoo and conditioner did not meet your expectations during your visit.
环境不错，早餐可以
我使用 Apple Card 付款，但 Home2 Suites by Hilton Wildwood the Villages 的工作人员说他们没有收到付款并要求我进行第二次付款，但我拒绝了，我的信用卡仍然被扣款了！
好的
出色地
The room was clean, the staff was friendly and accommodating. Only complaint was the pull out bed wasn't made and only one sheet was in the room instead of two.
Everything was just Amazing, wifey loved being able to have and make coffee anytime that she wanted to. Everyone of the Staff were very friendly and helpful!!
Cooked portions of breakfast were a little bland, perhaps intentionally due to the location in The Villages.
My TV didnt work well and I was not able to watch the football game on monday night
24/7 coffee, newspaper, free breakfast, convenience to where I needed to go, clean, friendly… will definitely be back.
The only thing i would say i dont like was your shampoo and conditioner. But thats because i am picky. Other than that- great place!