酒店回复: Dear Guest,Thank you so much for this wonderful review! We are absolutely delighted you found everything excellent, the service spot-on, and our hotel sparkling clean. Your kind words mean the world to the entire team! It was a pleasure welcoming you, and we cannot wait to have you back for another fantastic stay very soon!Sincerely, Hotel Manager
5.0分
情侣出游
原文
翻译提供方:Google
清洁、舒适、整体愉悦。
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the cleanliness comfort and overall pleasant atmosphere that we take great pride in maintaining every day. Your kind words truly motivate our team to keep delivering exceptional experiences. We look forward to welcoming you back soon for another relaxing stay.Sincerely, Hotel Manager
5.0分
其他
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This Hotel was almost perfect in every way. Nice, Large room, clean, and my room was close to the elevator. The staff from the desk to the waitress to the housekeeper were all very friendly. I would say that the only downside was the $25 a night parking fee. I was there 3 days, and that's $75 plus tax for me to park my own car. I would rather have paid $ 25 per STAY, not per night. That's it, my only complaint. Would stay there again.
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酒店回复: Dear Guest,Thank you for such wonderful feedback and for saying we were almost perfect! We are delighted you enjoyed the spacious clean room, convenient location near the elevator and the genuine friendliness of our entire team. Your note about the parking fee structure has been shared with management for review. We truly appreciate your understanding and cannot wait to welcome you back very soon!Sincerely, Hotel Manager
5.0分
其他
Very nice hotel and staff was professional and courteous. TV reception was not good. Otherwise everything was great.
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酒店回复: Dear Guest,Thank you so much for your kind words about our hotel and team! We are thrilled you found everything very nice and our staff professional and courteous. We truly appreciate your note about the TV reception and have passed it straight to maintenance for immediate attention. We cannot wait to welcome you back for another great stay, this time with perfect channels too!Sincerely, Hotel Manager
5.0分
其他
The room was very clean. Had everything we needed. The staff was courteous. Jennifer in the bar area was wonderful and super friendly.
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酒店回复: Dear Guest,Thank you so much for your kind words! We are delighted you found the room spotless and perfectly equipped, and that our team took great care of you. Jennifer is absolutely beaming after hearing your praise. We have shared your lovely feedback with everyone and cannot wait to welcome you back very soon.Sincerely, Hotel Manager
4.0分
其他
Our room was very clean and spacious. All of the staff was very helpful and accommodated my allergies.
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酒店回复: Dear Guest,Thank you for your thoughtful review. We are delighted to hear that your room was clean and spacious and that our team provided helpful service throughout your stay. It is especially great to know that our staff was able to accommodate your allergies and ensure your comfort. We appreciate your kind words and are glad your experience was a positive one. We look forward to welcoming you back for another comfortable stay.Sincerely, Hotel Manager
酒店很漂亮,食物也不错,不过我们看到两对夫妇因为等早餐等了30多分钟而生气地离开了。在场的工作人员尽力了,但厨房人手不够,无法满足所有订单。
就我个人而言,我唯一不满的是每晚额外收取25美元的停车费。感觉这不过是另一种变相的宰客手段。
Sheila 最糟糕了。客服简直糟透了。我今天早上刚打电话跟进我的押金,跟 Sheila 聊过之后,她听起来一大早就怒气冲冲。我问了账单的问题,她说我可以把收据发给你,这样你就能看看明细了。然后我说,嗯,很抱歉你今天早上怒气冲冲。你叫什么名字?她说祝你今天愉快,然后就挂断了电话。我以前在酒店业工作,遇到过什么样的客服?我们从来不用这种方式跟顾客说话。
床边的地毯很脏,地板也很脏(光脚从浴室走到床上,我的脚都被地板弄脏了),床也很硬。作为希尔顿会员,我对这个房间非常失望。
就在高速公路边上。房间本身很干净,但周围有两三只死蟑螂。
酒店很棒,服务很好,一切都很干净。
清洁、舒适、整体愉悦。
This Hotel was almost perfect in every way. Nice, Large room, clean, and my room was close to the elevator. The staff from the desk to the waitress to the housekeeper were all very friendly. I would say that the only downside was the $25 a night parking fee. I was there 3 days, and that's $75 plus tax for me to park my own car. I would rather have paid $ 25 per STAY, not per night. That's it, my only complaint. Would stay there again.
Very nice hotel and staff was professional and courteous. TV reception was not good. Otherwise everything was great.
The room was very clean. Had everything we needed. The staff was courteous. Jennifer in the bar area was wonderful and super friendly.
Our room was very clean and spacious. All of the staff was very helpful and accommodated my allergies.