I asked for an accessible room and it was fantastic, met all my needs and concerns - the washer/dryer was also helpful
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酒店回复: Hello,Thank you for taking the time to rate and review your recent stay at the Comfort Inn and Suites- Medina, NY.We appreciate your excellent rating and your complimentary feedback concerning that your requests were fulfilled with your accessible room, and our on-site self service guest laundry machines/room. We work hard and take pride as a team to ensure that our guests feel welcome and have the best possible experience while staying with us.Thank you for choosing the Comfort Inn and Suites- Medina, NY. and we are looking forward to seeing you again.Best Regards,Booka H.Comfort Inn
5.0分
家庭亲子
The guy in the front desk was very polite.
He also spend time with us talking about the things we can do in the area.
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酒店回复: Hello,Thank you for taking the Time to rate and review your recent stay at the Comfort Inn and Suites-Medina, NY.We appreciate your excellent rating and your complimentary feedback regarding the hotel's polite staff as we work hard and take pride as a team to ensure that our guests have the best possible experience while staying with us.Thank you for choosing the Comfort Inn and Suites-Medina, NY, and we are looking forward to seeing you again.Best Regards,Booka H.Comfort Inn
2.0分
其他
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Our stay wasn’t “terrible”, a hotel is a hotel. Clean, comfortable beds, clean sheets, hot shower, continental breakfast in the morning ( only served from 7am-10am where almost all other hotels I’ve visited breakfast starts at 6am)
And with the unfortunate lack of any other hotels close to the vicinity of Medina NY options are extremely limited, but we booked our stay and hoped for the best. Our teenage child had an over the weekend event in the area and needed a close by establishment to return to overnight, while myself and significant other chose to attend a concert at Highmark Stadium in Buffalo and would return a few hours later than or child would finish for their day. All mentioned factors worked out perfectly, the sad and disappointing point is this hotel’s check in time is 3pm also the same as almost any other while we were willing to pay an added fee to check in early,also like almost any other offering early check in/late check out this hotel does not and would not allow this. They claimed on a voice phone call they were short staffed, were extremely booked and couldn’t ensure a room would be clean in time for an earlier check in. We decided to venture through the town to kill some time and after a few hours went to the hotel to face to face ask if we could pay an added fee to check in early and was once again turned away so for another 2.5 hours sat in their empty parking lot, while we were told it was extremely booked and very busy
If we can help we won’t be back
5.0分
朋友出游
Staff was wonderful. Clean rooms. Entire stay was perfect. Will stay here again when in the area.
5.0分
其他
Excellent
Room was immaculate condition. The staff was very attentive and friendly.
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酒店回复: Hello Migdalia,Thank you for taking the time to rate and review your recent stay at the Comfort Inn & Suites- Medina, NY. We apprecaite the excellent rating and complimentary feedback regarding the hotel's immaculate cleanliness and condition, and our friendly and attentive staff as we work hard and take pride as a team to ensure that our guests have the best possible experience while staying with us whether for business or leisure. We are happy that you enjoyed your stay and we are looking forward to seeing you again whenever your travels bring you back to our area.Thank you for choosing the Comfort Inn & Suites- Medina, NY.Best Regards,Booka H.Comfort Inn & Suites
5.0分
家庭亲子
The property was ok, the hotel itself was VERY clean and quiet. The manager's were very friendly!
5.0分
家庭亲子
Great experience so far nothing to complain about.
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酒店回复: Hello,Thank you for taking the time to rate and review your recent stay at the Comfort Inn & Suites- Medina, NY. We appreciate your excellent rating and your complimentary feedback as we work hard and take pride as a team to ensure that our guests have the best possible experience while staying with us.We are happy with your experience.Thank you for choosing the Comfort Inn & Suites- Medina, NY.Best Regards,Booka H.Comfort Inn & Suites
5.0分
其他
Check in and out was a smooth process, staff were sweet!
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酒店回复: Hello Jennifer,Thank you for taking the time to rate and review your recent stay at the Comfort Inn & Suites-Medina, NY. We appreciate your excellent rating and your complimentary feedback in regards to the ease of check in/out and our attentive staff as we work hard and take pride as a team to ensure that our guersts have the best possible experience while staying with us. We are happy that you enjoyed your stay and we are looking forward to your next visit whenever your travels bring you back to our area.Thank you for choosing the Comfort Inn & Suites- Medina, NY.Best Regards,Booka H.Comfort Inn & Suites
5.0分
情侣出游
Everythingwas right. The room wa sgreat except no closet space.
5.0分
家庭亲子
The staff was very friendly and helpful. The hotel and clean and comfortable.
I asked for an accessible room and it was fantastic, met all my needs and concerns - the washer/dryer was also helpful
The guy in the front desk was very polite.
He also spend time with us talking about the things we can do in the area.
Our stay wasn’t “terrible”, a hotel is a hotel. Clean, comfortable beds, clean sheets, hot shower, continental breakfast in the morning ( only served from 7am-10am where almost all other hotels I’ve visited breakfast starts at 6am)
And with the unfortunate lack of any other hotels close to the vicinity of Medina NY options are extremely limited, but we booked our stay and hoped for the best. Our teenage child had an over the weekend event in the area and needed a close by establishment to return to overnight, while myself and significant other chose to attend a concert at Highmark Stadium in Buffalo and would return a few hours later than or child would finish for their day. All mentioned factors worked out perfectly, the sad and disappointing point is this hotel’s check in time is 3pm also the same as almost any other while we were willing to pay an added fee to check in early,also like almost any other offering early check in/late check out this hotel does not and would not allow this. They claimed on a voice phone call they were short staffed, were extremely booked and couldn’t ensure a room would be clean in time for an earlier check in. We decided to venture through the town to kill some time and after a few hours went to the hotel to face to face ask if we could pay an added fee to check in early and was once again turned away so for another 2.5 hours sat in their empty parking lot, while we were told it was extremely booked and very busy
If we can help we won’t be back
Staff was wonderful. Clean rooms. Entire stay was perfect. Will stay here again when in the area.
Excellent
Room was immaculate condition. The staff was very attentive and friendly.
The property was ok, the hotel itself was VERY clean and quiet. The manager's were very friendly!
Great experience so far nothing to complain about.
Check in and out was a smooth process, staff were sweet!
Everythingwas right. The room wa sgreat except no closet space.
The staff was very friendly and helpful. The hotel and clean and comfortable.