酒店回复: Thank you for sharing your feedback. We sincerely apologize for the experience you had during your stay, and we understand your disappointment. Cleanliness and comfort are of the utmost importance to us, and we will address the concerns you raised with our housekeeping team to ensure this does not happen again.We truly appreciate you bringing this to our attention, and we will make sure our rooms meet the high standards our guests expect. We hope you’ll give us another opportunity to provide you with a better experience in the future.
酒店回复: Thank you for your feedback. We're sorry to hear that noise affected your rest and that the furnishings didn’t meet expectations. Your comments help us identify areas for improvement, and we appreciate you taking the time to share.
2.0分
商务出差
clean room. but we got bed bugs....they immediately refunded room. but still.
the night clerk was the most unfriendly i have seen in a long time.
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酒店回复: Hi Paula,Thank you for sharing your experience. I’m very sorry to hear about the bed bug issue and the unfriendly service from our night clerk. Your feedback has been passed to management for immediate attention.Please feel free to reach out to us directly if you’d like to discuss further. We hope to provide a much better stay should you choose to return.
2.0分
其他
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The room was not clean at all, the floor was sticky and there were stains on the ground. It smelled of smoke and it was hard to sleep due to the lingering smoke smell. Someone had stuffed paper towel to cover the smoke detector so they could smoke in there previously.
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酒店回复: Hi Raquel,Thank you for sharing your concerns. I’m very sorry to hear about the cleanliness issues and the smoke odor in your room. Your feedback has been passed to management for immediate action, as this is not the experience we want for our guests.Please feel free to contact us directly if you’d like to discuss this further. We appreciate your input and hope to provide a much better stay in the future.
4.0分
其他
Property is older but was clean and suited our purpose for the need of a place for a stopover
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酒店回复: Hi Mark,Thank you for staying with us and for sharing your thoughts. We're glad to hear the cleanliness met your expectations and that our property served your stopover needs well.We hope to welcome you again on your next visit — perhaps for a longer stay to enjoy more of what we offer!
3.0分
家庭亲子
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It is hard to get to, no road signs no true road in to the place, you have to drive around a truck stop gas station to get to it. Room is clean, string air-conditioning, lots of room to park. Basic motel.
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酒店回复: Thank you for your feedback. We’re glad to hear you found your room clean, the air-conditioning strong, and parking ample. We apologize for the difficulty in locating our property and appreciate your input regarding signage and access. Your comments have been shared with our team to help improve the guest experience. We hope you’ll consider staying with us again.
3.0分
其他
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One staffer at night was very friendly and helpful, especially with local food recos and lending me his umbrella. Smelled smoke in the room despite non-smoking rule and found out it was coming into my room from the parking lot. Needs signage as to No Smoking in parking lot for those rooms facing it. Hotel has nice appearance but hard to get to without a car.
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酒店回复: Thank you for your feedback. We’re glad to hear that our staff provided helpful service and local recommendations during your stay. We apologize for the smoke entering your room and appreciate your suggestion regarding no-smoking signage in the parking lot. Your comments have been shared with our team to help improve future guest experiences. We hope you’ll consider staying with us again.
5.0分
家庭亲子
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The room was very clean and spacious. Nothing fancy which is what we prefer.
Everything worked great, good water pressure and temp, bed was comfortable and it was very quiet.
Would stay again
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酒店回复: Thank you for your perfect rating! We’re delighted to hear you enjoyed a clean, spacious, and comfortable room with everything working well. It’s great to know you appreciated the quiet and would stay with us again. We look forward to welcoming you back soon!
非常适合过夜！午夜从机场抵达，睡了一觉，早上11点前顺利退房。前台工作人员非常好。
我们以前住过这里，非常喜欢。这次房间里的运动传感器整晚每小时都会响一次。我一夜没睡。可惜的是，我早上退房时跟酒店说了这件事，酒店也知道。我希望酒店知道这种情况可能发生，而且确实会发生，能提供退款或折扣。除此之外，这里还是个很棒的住处，工作人员也总是很友好。
不好
我到了那里，闻起来怪怪的，一进走廊就更臭了。我去了房间，感觉像是有人在我进去之前在泥地上踩过，把泥巴都弄脏了。清洁工在外面，所以我跟她提了一句，感觉世界末日来了，就问她能不能用扫帚自己打扫，我照做了。我不确定那张床上是不是有人睡过。床头肯定有脚印。也没有洗发水之类的东西，只有一小块洗手液。还有大概八分之一卷的卫生纸。冰箱里还剩下一些东西。
酒店相当陈旧。酒店家具急需更换。最糟糕的是噪音太大。楼上或大厅里的每一步脚步声、谈话声和电视声都能听得清清楚楚。我凌晨4点就得起床赶飞机，所以睡得不好。
clean room. but we got bed bugs....they immediately refunded room. but still.
the night clerk was the most unfriendly i have seen in a long time.
The room was not clean at all, the floor was sticky and there were stains on the ground. It smelled of smoke and it was hard to sleep due to the lingering smoke smell. Someone had stuffed paper towel to cover the smoke detector so they could smoke in there previously.
Property is older but was clean and suited our purpose for the need of a place for a stopover
It is hard to get to, no road signs no true road in to the place, you have to drive around a truck stop gas station to get to it. Room is clean, string air-conditioning, lots of room to park. Basic motel.
One staffer at night was very friendly and helpful, especially with local food recos and lending me his umbrella. Smelled smoke in the room despite non-smoking rule and found out it was coming into my room from the parking lot. Needs signage as to No Smoking in parking lot for those rooms facing it. Hotel has nice appearance but hard to get to without a car.
The room was very clean and spacious. Nothing fancy which is what we prefer.
Everything worked great, good water pressure and temp, bed was comfortable and it was very quiet.
Would stay again