酒店回复: Thank you for your review and your comments. We are delighted to hear you had a great visit here at the Limelight and we appreciate you mentioning Layla in your review. We think she's awesome too! We will definitely share your comments with Layla and the rest of the team. Hope to see you again sometime soon!

酒店回复: Thank you for your review and comments. We are happy to hear you enjoyed your stay with us here at the Limelight. We look forward to seeing you again sometime soon. Happy holidays!

酒店回复: Thank you for your review and comments. Our aplologies for the window oversight. We will discuss this with our housekeeping team.We do hope to see you again sometime soon! Have a great winter.

酒店回复: Thank you for your review and your comments. We're sorry to hear things did not go as expected. I did research the situation and it appears we did not receive a request for a room with a tub from your outside booking agent. Unfortunately, at the time this request for a tub took place at the front desk, the only option available was the tub/shower option in a double queen room. In the future if a free-standing tub is an amenity you desire, please be sure to request and book a Limelight Suite, as these suites are the only option here at the Limelight with that free-standing soaker tub accommodation. The rate is a little higher, but they are beautiful rooms with oversized bathrooms featuring a soaker tub and shower option, along with a king bed in the bedroom and a separate living room with fireplace.Nevertheless, we apologize for the stopper not functioning properly - our engineering team would have been happy to assist with this issue for you, so we're sorry we did not have that opportunity to do that. No excuse for the half & half being outdated. Thank you for bringing that to our attention. We have notified our team and will do a full inventory of our supplies so that does not happen again. I hope you had an opportunity to enjoy our complimentary guest breakfast and coffee service in our lobby lounge. We always get great reviews on our extensive breakfast with hot and cold options to choose from. Thank you for staying with us at the Limelight and for your feedback. We hope we have an opportunity to see you again sometime soon.

酒店回复: Thank you for your review and comments. We look forward to seeing you again sometime soon!

酒店回复: Thank you for your review and your comments. We're delighted to hear you enjoyed your stay with us. We look forward to seeing you again sometime soon!

酒店回复: Thank you for your review. We are happy to hear you enjoyed your stay with us. Appreciate the comments on the housekeeping services. We will investigate that further. We can interrogate the locks to see if the housekeeping team accessed your room those days,We look forward to seeing you again sometime soon!

酒店回复: Thank you for your review and your comments. We look forward to seeing you again sometime soon.

酒店回复: Thank you for your review and your comments. We are delighted to hear that you enjoyed your stay. We'll keep working to improve our facilities and services and we look forward to seeing you again.

酒店回复: Thank you for your review and your comments. We're delighted to hear you enjoyed your stay with us and we look forward to seeing you again sometime soon!