酒店回复: Thank you so much for the perfect rating and for your wonderful feedback! We are absolutely thrilled that My Place Hotels was the perfect choice for your concert getaway to Dahmer Arena. It’s fantastic to hear that we met all of your expectations and that you found your room to be so clean with an extremely comfortable bed. We are also incredibly proud that our team was super nice and made your stay a memorable one. We can’t wait to welcome you back the next time you’re in the area for another great stay.
酒店回复: Thank you for your feedback and the great rating!We appreciate you bringing the breakfast policy to our attention. While many hotels do include a complimentary breakfast, our model at My Place Hotels is designed to offer a great value with competitive room rates by allowing guests to customize their stay and purchase what they need. We understand that this may not align with everyone's expectations, and we are sorry for any inconvenience this caused.Your feedback is very valuable, and we'll take your comments into consideration as we continue to improve our guest experience. We hope you'll choose to stay with us again
4.0分
其他
原文
翻译提供方：Google
简陋，但很棒。
这是一家非常简陋且经济实惠的酒店。工作人员非常乐于助人。我们在驾车穿越全国的途中在这里住了一晚。
展开
酒店回复: Thank you for your review and the great rating! We're glad to hear that we were a good and economical choice for your cross-country drive. It’s also wonderful to know that our staff was very helpful. We appreciate you choosing My Place Hotels for your travels and hope to be your home away from home on your next trip!
2.0分
家庭亲子
原文
翻译提供方：Google
钥匙坏了，工作人员也不知道怎么修。我们不得不在那里待了一整晚，因为下班后根本没办法开门。
展开
酒店回复: Thank you for your feedback. We are deeply concerned and incredibly sorry to hear about your experience. This is an absolutely unacceptable failure of our service, and we apologize for the immense frustration, discomfort, and security concern you must have felt. There is no excuse for a guest to be locked out of their room all night, and the fact that our team was unable to resolve this issue is a serious matter. We have immediately launched a full investigation into this incident, and we are reinforcing our staff training and procedures to ensure that this never happens again. We want to be clear: this is not a reflection of our standards, and we completely failed you.We understand that a response like this cannot make up for the night you had, but please know that we are taking this very seriously. We would like to connect with you directly to discuss this further. Please contact us at your earliest convenience at 816-491-2598. We sincerely apologize again for your experience and hope to have the chance to earn back your trust.
5.0分
其他
原文
翻译提供方：Google
位置优越。服务一流。房间非常舒适。
展开
酒店回复: ¡Muchísimas gracias por la calificación perfecta! Nos alegra saber que encontró el hotel bien ubicado, que recibió un trato excelente y que las habitaciones son muy confortables. Agradecemos sinceramente sus amables palabras y esperamos darle la bienvenida de nuevo muy pronto.
4.0分
其他
原文
翻译提供方：Google
美好的
展开
酒店回复: Thank you for your rating! We're glad to see you had a positive experience at My Place Hotel. We're always striving to ensure every guest has a truly exceptional stay, and your feedback is important to us. If you're willing to share any additional thoughts on how we could have earned a perfect 10, we'd greatly appreciate hearing them! We hope to welcome you back again soon. If your travels take you elsewhere, remember to check out any of our sister My Place Hotels locations across the country!
4.0分
其他
展开
The location was great. The staff was very kind. We have stayed at this location before and it was amazing. This time the room was clean except for the smell. It took over a day to air it out. Whoever stayed in the room prior cooked something that smelled very unpleasant. Other then that it was good.
展开
酒店回复: Thank you for your feedback and the solid rating! We're delighted to hear that you found the location great and our staff very kind. We also appreciate your loyalty, as it's wonderful that you have stayed with us before and found it amazing. We sincerely apologize that your most recent room had a persistent and unpleasant odor from prior cooking, which took over a day to air out. This is unacceptable. While we are glad the room was otherwise clean, we regret that we failed to properly treat the air quality before your arrival. We are immediately reinforcing our housekeeping protocols for deep cleaning and deodorizing rooms after guests have used the kitchenettes to ensure the air is fresh for the next guest. We appreciate you bringing this issue to our attention. We hope to welcome you back to a completely odor-free and perfect stay at My Place Hotel again soon! If your travels take you elsewhere, remember you can always find great service at any of our sister My Place Hotels locations across the country.
5.0分
朋友出游
Friendliest staff ever! Very clean, comfortable rooms. Short drive to the stadium for chiefs games! Perfect stay!
展开
酒店回复: Thank you so much for the absolutely fantastic feedback and the perfect rating! We are thrilled to hear that you found us to have the friendliest staff ever and that your rooms were very clean and comfortable. It sounds like our location was also perfect for getting to the stadium for the Chiefs game! We truly appreciate your support and would love to welcome you back to My Place Hotel again soon! If your travels take you elsewhere, remember you can always find that same great service at any of our sister locations across the country.
3.0分
其他
展开
We stayed here for a quick overnight during a long road trip, booking two rooms (girls/guys) and arriving after 10pm. Check-in was smooth and the front desk staff were friendly and welcoming, which we appreciated after a long drive.
The property itself shows signs of wear. There was only one luggage cart available, so guests had to take turns using it. Upstairs, the girls’ room had a strange odor—possibly from the carpet or a heavy deodorizer. The guys’ room was worse, with a strong smell and visible mold under the AC unit. The replacement room had a different issue: several stink bugs inside, which staff attributed to a previous guest leaving the window open.
In the girls’ room, the nightstand electricals (lamp, clock, charging port) didn’t work until we moved the bed to adjust the plug. Noise from outside the hotel—banging and loud voices around 3am—was disruptive, though we managed to sleep okay overall.
We skipped breakfast and checked out early. The location served its purpose, but the building and rooms are in need of updates and better maintenance. Would recommend only for a brief stay if you’re passing through.
展开
酒店回复: Thank you for sharing your detailed feedback. I’m glad to hear our front desk team provided a warm welcome after your long drive, though I regret that the rest of your stay fell short of expectations. Your comments regarding room condition, maintenance concerns, and overnight noise have been reviewed with our team to ensure proper follow-up. We are actively addressing these items as part of our ongoing property improvement efforts. We appreciate you bringing them to our attention and hope you’ll consider giving us another opportunity in the future.
4.0分
家庭亲子
Hotel was descent for the price. No frills. Room was clean. Perfect for short stay.
Hotel staff were friendly
展开
酒店回复: Thank you for your review and the great rating! We're glad to hear that you found our hotel to be a great value for the price and perfect for your short stay. It’s wonderful to know that your room was clean and our staff were friendly. We appreciate you choosing My Place Hotels and look forward to welcoming you back again soon!
我很高兴选择了这家汽车旅馆作为我们去达默竞技场（Dahmer Arena）听演唱会的度假住所。这家汽车旅馆满足了我们所有的期望。每个人都超级友好。床超级舒服，房间也很干净。如果我再去那里，我一定会选择这家旅馆，我甚至还准备了房间号：311。我们房间的窗户朝向户外，那里树木繁茂，不像森林，没有交通，没有汽车，除了晚上的虫子，没有任何噪音，这真是太棒了，谢谢你们，让我们度过了美好的一天。
这家酒店不包含早餐。你可以买一些现成的三明治、麦片等等，但需要额外付费。大多数汽车旅馆都提供这些食物作为标准配置。
简陋，但很棒。
这是一家非常简陋且经济实惠的酒店。工作人员非常乐于助人。我们在驾车穿越全国的途中在这里住了一晚。
钥匙坏了，工作人员也不知道怎么修。我们不得不在那里待了一整晚，因为下班后根本没办法开门。
位置优越。服务一流。房间非常舒适。
美好的
The location was great. The staff was very kind. We have stayed at this location before and it was amazing. This time the room was clean except for the smell. It took over a day to air it out. Whoever stayed in the room prior cooked something that smelled very unpleasant. Other then that it was good.
Friendliest staff ever! Very clean, comfortable rooms. Short drive to the stadium for chiefs games! Perfect stay!
We stayed here for a quick overnight during a long road trip, booking two rooms (girls/guys) and arriving after 10pm. Check-in was smooth and the front desk staff were friendly and welcoming, which we appreciated after a long drive.
The property itself shows signs of wear. There was only one luggage cart available, so guests had to take turns using it. Upstairs, the girls’ room had a strange odor—possibly from the carpet or a heavy deodorizer. The guys’ room was worse, with a strong smell and visible mold under the AC unit. The replacement room had a different issue: several stink bugs inside, which staff attributed to a previous guest leaving the window open.
In the girls’ room, the nightstand electricals (lamp, clock, charging port) didn’t work until we moved the bed to adjust the plug. Noise from outside the hotel—banging and loud voices around 3am—was disruptive, though we managed to sleep okay overall.
We skipped breakfast and checked out early. The location served its purpose, but the building and rooms are in need of updates and better maintenance. Would recommend only for a brief stay if you’re passing through.
Hotel was descent for the price. No frills. Room was clean. Perfect for short stay.
Hotel staff were friendly