酒店回复: Thank you for choosing Econo Lodge Inn & Suites Channelview, TX. We appreciate you staying with us and thank you for taking your valuable time to give us your feedback. We are happy to hear that you enjoyed your stay. We look forward to seeing you soon
1.0分
商务出差
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The room had a fresh coat of paint. Other than that I can not say that anything else was enjoy able. At the very first they told me i had to pay $50 cash at rhe check in desk. Not that i had any issues paying the deposit that I am used to paying. But my credit card was already charged the $50 before I reached the front desk. Informed me that I was not allowed guest ,not even if my husband came up for the night and if i didn't like the rules they had I could go elsewhere. Very unprofessional. Then the 1st room I went into had roaches big cockroaches and the other litle gross ones. The room had a mildew smell and the furniture was rusting thur the new coat of paint. So i was moved to the 2nd room where the bugs were gone but there was literally no blankets to cover and sleep under. I have never been to a place that had a curtian material as blankets the doors all stayed locked ans made the guest walk around thw put aide of thw building to acces the ice machine and laundry. Rhe room was dirty and looks like it was in desprate need of a deep clean . This lication never has to worry about me stoping in to stay woth them again. It was the worst experiance that I have had.
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酒店回复: Thank you for choosing Econo Lodge Inn & Suites Channelview, TX. We appreciate you staying with us and thank you for taking your valuable time to give us your feedback. As far as your concerns regarding your stay, the hotel did not charge you the deposit via credit. Your credit card was only authorized to make sure of your funds to validate your reservation because the hotel itself does have other reservations for that particular room type that it can be accommodated to. So, this is a general and a basic procedure majority of the hotels have to follow. We are also going to look into your other concerns and far as those concerns, we have been up to par. We do apologize that you had this experience. We will do our best to make sure your concerns are being addressed. I hope to have your business again. Thank you!
5.0分
商务出差
Me and my kids enjoyed the stay plus the pool was a great time for the kids and tv has great showing options
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酒店回复: Thank you for choosing Econo Lodge Inn & Suites Channelview, TX. We appreciate you staying with us and glad that you enjoyed your stay. We look forward to seeing you soon.
5.0分
其他
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I have been coming here for 2yrs now never missed a week Thursday's til Sunday every week never had a problem with the staff love the clean rooms and facility I come here because I feel comfortable and safe try it for yourself 💯👍💥
3.0分
其他
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I had to buy roaches traps and placed them everywhere in the room. The place is roach infested. Also I bought a fragance diffuser and fabreeze clip ons & spray for the cigarette smell in the room that didn't disappeared. My asthma was horrible during my stay.
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酒店回复: Thank you for choosing Econo Lodge Inn & Suites Channelview, TX. We appreciate your business and apologize for any inconvenience that you have experienced. We as a team will make sure that your concerns are being addressed and well taken care of, Thank you, again.
5.0分
商务出差
Loved the stay was peaceful and family friendly also great staff
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酒店回复: Thank you for choosing Econo Lodge Inn & Suites Channelview, TX. We appreciate you staying with us and glad that you enjoyed your stay. We look forward to seeing you soon.
5.0分
其他
Large, clean room and everything worked.
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酒店回复: Thank you for choosing Econo Lodge Inn & Suites Channelview, TX. We appreciate you staying with us and thank you for taking your valuable time to give us your feedback. We are happy to hear that you enjoyed your stay. We look forward to seeing you soon. Thank you again for your kind business.
5.0分
情侣出游
Didn't like people outside, slamming door and being loud, but awesome staff service and clean.
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酒店回复: Thank you for choosing Econo Lodge Inn & Suites in Channelview, TX. We appreciate your stay and feedback. We look forward to seeing you again.
5.0分
商务出差
Clean rooms and very helpful staff .
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酒店回复: Thank you for choosing Econo Lodge Inn & Suites Channelview, TX. We appreciate you staying with us and thank you for taking your valuable time to give us your feedback. We are happy to hear that you enjoyed your stay. We look forward to seeing you soon.
5.0分
其他
Mark at the front desk was great! He greeted me and was courteous and professional. The room was clean and comfortable bed.
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酒店回复: Thank you for choosing Econo Lodge Inn & Suites Channelview. We are glad that you enjoyed your stay with us. We look forward to seeing you again. Thank you for sharing your positive experience.
一切都达到了标准，各方面都非常完善……
The room had a fresh coat of paint. Other than that I can not say that anything else was enjoy able. At the very first they told me i had to pay $50 cash at rhe check in desk. Not that i had any issues paying the deposit that I am used to paying. But my credit card was already charged the $50 before I reached the front desk. Informed me that I was not allowed guest ,not even if my husband came up for the night and if i didn't like the rules they had I could go elsewhere. Very unprofessional. Then the 1st room I went into had roaches big cockroaches and the other litle gross ones. The room had a mildew smell and the furniture was rusting thur the new coat of paint. So i was moved to the 2nd room where the bugs were gone but there was literally no blankets to cover and sleep under. I have never been to a place that had a curtian material as blankets the doors all stayed locked ans made the guest walk around thw put aide of thw building to acces the ice machine and laundry. Rhe room was dirty and looks like it was in desprate need of a deep clean . This lication never has to worry about me stoping in to stay woth them again. It was the worst experiance that I have had.
Me and my kids enjoyed the stay plus the pool was a great time for the kids and tv has great showing options
I have been coming here for 2yrs now never missed a week Thursday's til Sunday every week never had a problem with the staff love the clean rooms and facility I come here because I feel comfortable and safe try it for yourself 💯👍💥
I had to buy roaches traps and placed them everywhere in the room. The place is roach infested. Also I bought a fragance diffuser and fabreeze clip ons & spray for the cigarette smell in the room that didn't disappeared. My asthma was horrible during my stay.
Loved the stay was peaceful and family friendly also great staff
Large, clean room and everything worked.
Didn't like people outside, slamming door and being loud, but awesome staff service and clean.
Clean rooms and very helpful staff .
Mark at the front desk was great! He greeted me and was courteous and professional. The room was clean and comfortable bed.