酒店回复: Dear Judy,Thank you for taking the time to share your feedback. We're glad to hear that you found the beds comfy, but we're very sorry to hear about the issues you experienced with cleanliness and the availability of amenities. This is definitely not the standard we strive to provide, and we will address these concerns with our housekeeping team to ensure our kitchenware is thoroughly cleaned and that guests have the essentials they need without having to request them. Regarding the housekeeping schedule, we apologize if it was not clearly communicated in advance, and we’ll work on making sure all information about services like towel changes and cleaning frequency is made more transparent. We also regret that you were disappointed with the lack of breakfast. While we do not currently offer this, we’re always looking for ways to improve our guest experience and will take your comments into consideration.We appreciate your feedback and hope you will give us another chance to deliver a better stay in the future.Sincerely,Chira R. Front Office ManagerCandlewood Suites Nashville North
酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience with us. We’re happy to hear that you found your room clean and appreciated the quiet atmosphere during your stay at Candlewood Suites Nashville - Metro Center. We strive to create a peaceful and comfortable environment for all of our guests.We also appreciate your feedback about the carpets on the stairs outside. We will make sure to address this issue with our team to ensure that all areas of the hotel remain clean and inviting.As an extended-stay hotel, we focus on providing guests with the essentials for longer stays. This includes offering full kitchens in each room, but we do not provide daily breakfast. However, we are always happy to provide additional items upon request, such as coffee refills, dishwashing pods and other amenities, so please don’t hesitate to reach out to the front desk if you need anything during your stay.Thank you again for sharing your thoughts with us. We truly appreciate your feedback, and we hope to welcome you back for a more seamless stay in the future.Best regards,Chira R. Candlewood Suites Nashville - Metro Center
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翻译提供方：Google
入住手续非常便捷。所有工作人员都非常友好、友善且乐于助人。
床很舒服，房间一尘不染。
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酒店回复: Dear Andrew,Thank you so much for your kind words! We’re thrilled to hear that your check-in experience was smooth and easy—it’s always our aim to make the start of your stay as effortless as possible.Your feedback about our friendly and helpful staff truly warms our hearts. Our team takes great pride in ensuring every guest feels welcomed and cared for, and it’s wonderful to know their efforts made a positive impression. We’re also delighted that you found the bed comfortable and the room spotless—your comfort and satisfaction are our top priorities!We can’t wait to welcome you back for another fantastic stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.Warm regards, Chira R. Front Office Manager Candlewood Suites Nashville North
酒店回复: Dear Angela, Thank you so much for your kind words! We're thrilled to hear that you had a smooth check-in and check-out experience, and that our team was able to make your stay enjoyable. It's wonderful to know that you found the room clean and comfortable. We truly appreciate you choosing to stay with us again, and we look forward to welcoming you back next week! If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Safe travels, and see you soon!Warm regards,Chira R. Candlewood Suites Nashville -Metro Center
酒店回复: Dear Ronnie,Thank you so much for your wonderful feedback! We're delighted to hear that you had a great stay with us and that you found the room spacious and the bed comfortable. It's always a pleasure to hear that our guests had a positive experience, and we're honored that you consider our Candlewood Suites one of the nicest you've stayed at! We would love to welcome you back whenever your travels bring you this way.Safe travels and see you again soon!Best regards,Chira R. Candlewood Suites Nashville - Metro Center
5.0分
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翻译提供方：Google
非常棒的住宿体验！
这一晚的住宿体验简直无可挑剔。一切都棒极了！
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酒店回复: Dear Amy,Thank you so much for your fantastic review! We are thrilled to hear that your one-night stay with us was amazing in every way. It truly means a lot to us that you had such a positive experience.We look forward to welcoming you back whenever you're in the Nashville area, and we’re here to make your next stay just as wonderful!Warm regards,Chira R.Front Office ManagerCandlewood Suites Nashville North Metro Center
很棒的住宿体验！我们自驾游时在这里住了一晚，玩得很开心。设施非常新，房间也很大！
这是我们从马萨诸塞州到德克萨斯州公路旅行的一站。我预订了一间无障碍客房，因为我丈夫当时坐轮椅。虽然他已经拄着拐杖了，但房间仍然很方便。
也许我有点老派，但我觉得前台的工作人员应该穿得正式点。前台的女士人非常好，但穿着一件超大号的运动衫。虽然她人很好，也很乐于助人，但第一印象不太好。
房间里有一个方便轮椅通行的无障碍淋浴间。我用了淋浴，结果水溅到了浴室的地板上。我觉得淋浴间的地板应该做成斜面，这样水就能全部流进下水道了。我用毛巾盖住地板吸水，但我丈夫半夜进去的时候差点滑倒。这个问题应该得到解决。
出门右转，地上有一些装饰石/岩石。那里到处都是烟头。真恶心。
床很舒服，这点还不错。他们不提供早餐。
哦！我差点忘了！我们房间旁边是一间“会议室”，周日早上8点，那里正举行一场热闹非凡的教堂礼拜。这是酒店，不是教堂。客房旁边不应该发生这种事。
我觉得我不会再住那里了。
床很舒服。
厨房用的锅一点也不干净，里面还有以前客人留下的食物/液体。
如果您需要任何东西，请主动要求提供。毛巾、浴巾、纸巾，他们每7天来打扫一次。
不提供早餐
预订这家酒店前务必先查看周围情况
我被告知，如果您是会员，可以提前入住。我甚至在去酒店之前就打电话咨询过，但到了酒店后，他们却说没有空房了。在等候区等了一会儿后，他们说他们可以准备好一间房间，并简而言之……他们让我提前入住简直是帮了我一个大忙。他们给了我房间钥匙，然后上楼了。房间一点也不干净，地板上到处都是污垢，微波炉上到处都是指纹，桌子和柜台上到处都是污垢。我不得不回到楼下告诉他们房间很脏，她先是说他们要打扫那个房间，过了一会儿又给了我另一个房间。我去了第二个房间，房卡打不开门，我不得不回到楼下告诉他们。她说她没有激活钥匙，并让不要告诉她的老板。第二天，我在楼下问前台能不能再给我两条毛巾，因为我们住了两天，他们好像只提供日用毛巾。前台说我得先把脏毛巾拿下去，他们才会给我毛巾。而且没有自动售货机可以买到像样的零食。真是糟透了。
我爱我的坎德。
太棒了！我爱我的坎德伍德套房酒店！！！无论我在哪里，我都会寻找坎德伍德套房酒店！酒店干净整洁，房间也很干净，员工也很棒，而且总是非常友好。
房间很干净，但外面楼梯上的地毯很脏。额外设施不多……没有咖啡滤纸，没有洗碗机清洁剂，也没有洗洁精。没有早餐，也没有游泳池。房间设施简陋。很安静……没有家庭入住。看起来像是工人酒店。
入住手续非常便捷。所有工作人员都非常友好、友善且乐于助人。
床很舒服，房间一尘不染。
工作人员非常友好，乐于助人。我们入住和退房都很顺利。房间很干净，一切正常。实际上，一周后我又预订了一晚。
这可能是我住过的最好的Candlewood Suites了——房间宽敞，床也很舒服。下次还会住这里。
非常棒的住宿体验！
这一晚的住宿体验简直无可挑剔。一切都棒极了！