Great location and the availability of an onsite restaurant was great. The room was comfortable and the common areas were nice for a morning coffee or a glass of wine. We would definitely recommend the inn.
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酒店回复: Thank you very much for taking the time to share your feedback. We’re glad you enjoyed our location, the onsite restaurant, and the comfort of your room. We also noticed your score of 8/10, and we truly regret that we didn’t deliver a full five-star experience. Your comments mean a lot to us, and we’ll use them to keep improving. We hope we’ll have the chance to welcome you back and provide a stay that fully exceeds your expectations.
5.0分
其他
A lovely room and outdoor area. Very close to restaurants and shops. We stayed over Halloween and received a sweet treat. We would definitely return.
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酒店回复: Thank you so much for sharing your experience! We’re delighted to hear you enjoyed your stay and our location near the shops and restaurants. It was a pleasure having you with us over Halloween — we’re glad you liked the little treat! We look forward to welcoming you back for another visit soon.
5.0分
其他
The room was beautiful! Jim was the best! I cannot say enough awesome things about the place and staff! thank you for a great time!
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酒店回复: It was such a pleasure to have you stay with us and we look forward to seeing you back here soon. Hope you and the girls had a great rest of your trip.
4.0分
情侣出游
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Quiet and convenient to the airport and Old Town Scottsdale. Unique boutique style. Restaurant onsite was good. The room itself needs some paint and care. There was free bottled water and real glassware and a couple other niceties. Bed was comfortable. Shower leaked. The courtyard was dark and not cozy like the pictures. It was near impossible to figure out where to park. Luckily, we have a handicapped placard and found that spot. However, the spot was taken when we returned later in the morning.
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed our convenient location and the unique charm of our boutique inn. We’re sorry that some aspects of your stay didn’t meet expectations. As mentioned in our welcome email sent prior to arrival, we do have a few reserved parking spaces, with additional free street parking and a nearby lot available for our guests. As a small 11-room inn nestled in Old Town Scottsdale, we don’t have a large parking lot, but we do our best to ensure parking is accessible and convenient.We always encourage guests to reach out to us during their stay if any issues arise — we’re more than happy to assist right away to make things right. We hope to have the opportunity to welcome you back for an even better experience next time.
5.0分
家庭亲子
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Was over and above expectations, which are always very high.
Small details in the room I’ve never seen before.
Staff was very helpful and quick.
Is walkable to all of Old Town.
Very unique and very spacious rooms.
Room is not really a good description. More like a house feeling with each of their “rooms” completely different.
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酒店回复: Thank you so much for your thoughtful review! We're thrilled to hear that your stay exceeded your expectations — especially knowing they're set high. It's great to know you appreciated the unique details and spacious feel of our rooms, as well as our team's quick and helpful service.We’re glad you enjoyed the walkable access to Old Town and hope to welcome you back next time you're in Scottsdale.
4.0分
情侣出游
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Very charming. Rooms with patios… really not patio. Courtyard beautiful. Note… steel swimming pool is different but difficult to enter and exit and not enough room to actually lay in the sun
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酒店回复: Hi Thanks for your input. The Bespoke Inn Scottsdale offers a unique stainless steel infinity edge lap pool with a ladder entrance to the pool as well as a sundeck providing 2 chaise lounge chairs, an outdoor sofa and two club chairs. We hope on your next visit you are able to find the sun deck and are able to enjoy the space we provide for our guests.
5.0分
情侣出游
I will definitely be back again. I Loved the cleanliness, quietness, and unique design to the room and outside. Been one of the better places I have stayed.
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酒店回复: Thank you for taking the time to share such thoughtful feedback! It means a great deal to our team to know that your stay felt special. We put a lot of care into creating a space that’s both comfortable and inspiring, and it’s truly rewarding to hear that resonated with you. We look forward to welcoming you back again soon!
5.0分
其他
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Love a great boutique hotel!
I love a good boutique hotel. We arrived late so I didn’t expect to see any staff but we were there 2 nights and we didn’t see anyone! The rooms were turned down midday so I guess we were out. It was like a ghost town. Even the restaurant on the premises was a ghost town.
The room was great and super comfy! I would definitely come back. Just thought it was weird having no interaction with anyone. Beds were super soft and you sink right in. The shower and bath were A-OK! My husband loved the non engagement. We were given our instructions and left to our privacy. It was definitely quaint and cottage like. Love!
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酒店回复: Thank you for the rating Rachel. We are sorry we did not see you, we are on the property from 10am until 6pm and our housekeeping team is on property from 8am until 3pm. On your next trip you can always stop by the office and say hello. See you soon.
4.0分
其他
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Quick overnight stay before a flight. Nice but small room. The property management needs to cover the stairway handrails with insulation during summer. They were dangerously hot to hold on to.
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酒店回复: Thank you for choosing Bespoke Inn Scottsdale for your overnight stay and for sharing your feedback. We're glad to hear you enjoyed the room, even if it was a bit smaller than expected. We also appreciate your note about the stairway handrails in the summer heat—it's helpful input that we’ll keep in mind as we continue looking for ways to improve the guest experience. We hope to welcome you again in the future.
这是一个非常漂亮且交通方便的地方
Great location and the availability of an onsite restaurant was great. The room was comfortable and the common areas were nice for a morning coffee or a glass of wine. We would definitely recommend the inn.
A lovely room and outdoor area. Very close to restaurants and shops. We stayed over Halloween and received a sweet treat. We would definitely return.
The room was beautiful! Jim was the best! I cannot say enough awesome things about the place and staff! thank you for a great time!
Quiet and convenient to the airport and Old Town Scottsdale. Unique boutique style. Restaurant onsite was good. The room itself needs some paint and care. There was free bottled water and real glassware and a couple other niceties. Bed was comfortable. Shower leaked. The courtyard was dark and not cozy like the pictures. It was near impossible to figure out where to park. Luckily, we have a handicapped placard and found that spot. However, the spot was taken when we returned later in the morning.
Was over and above expectations, which are always very high.
Small details in the room I’ve never seen before.
Staff was very helpful and quick.
Is walkable to all of Old Town.
Very unique and very spacious rooms.
Room is not really a good description. More like a house feeling with each of their “rooms” completely different.
Very charming. Rooms with patios… really not patio. Courtyard beautiful. Note… steel swimming pool is different but difficult to enter and exit and not enough room to actually lay in the sun
I will definitely be back again. I Loved the cleanliness, quietness, and unique design to the room and outside. Been one of the better places I have stayed.
Love a great boutique hotel!
I love a good boutique hotel. We arrived late so I didn’t expect to see any staff but we were there 2 nights and we didn’t see anyone! The rooms were turned down midday so I guess we were out. It was like a ghost town. Even the restaurant on the premises was a ghost town.
The room was great and super comfy! I would definitely come back. Just thought it was weird having no interaction with anyone. Beds were super soft and you sink right in. The shower and bath were A-OK! My husband loved the non engagement. We were given our instructions and left to our privacy. It was definitely quaint and cottage like. Love!
Quick overnight stay before a flight. Nice but small room. The property management needs to cover the stairway handrails with insulation during summer. They were dangerously hot to hold on to.