酒店回复: Dear Augusto, Thank you for your thoughtful review! We’re glad you found our rooms spacious, comfortable, and functional, and that you had a pleasant stay. Our proximity to the town center is something we’re proud of, and we’re happy to hear that you enjoyed exploring Fredericksburg—it’s truly a charming place!We hope to welcome you back for another great stay in the future. Safe travels!Best regards,Parth
4.0分
其他
原文
翻译提供方:Google
好的。
入住愉快,房间宽敞、干净、舒适。微笑的工作人员。泳池很小,早餐也很简单。
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酒店回复: Hi Pierre, Thank you so much for your feedback! We're delighted to hear that you enjoyed your stay, especially the spacious, clean, and comfortable room, as well as our friendly staff. We appreciate your comments about the pool and breakfast, and we'll certainly take them into consideration as we work to improve our guest experience. We hope to welcome you back soon for an even better stay!
5.0分
朋友出游
原文
翻译提供方:Google
出色的
2.0分
家庭亲子
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Check in was easy and staff was friendly. This is an old motel which is fine but some upkeep is needed. The mattress in the sofa bed was disgusting. The plugs near the sink do not work so you cannot use the hairdryer in the room since it’s attached to the wall. But my biggest complaint was how noisy it was. There were people running around in the rooms above us and the people on each side were also hitting walls. There were people yelling outside. All of this noise went on well after midnight. It did not get quiet until 3am. This was not a cheap room so all of the above is unacceptable.
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酒店回复: Hi Shelley, thank you for taking the time to share your feedback. We’re glad to hear that check-in was smooth and that our staff made you feel welcome. We’re truly sorry, however, that your stay was disrupted by maintenance issues and noise. That’s not the experience we want for our guests.We appreciate you bringing the sofa bed and electrical outlet concerns to our attention — our maintenance team will inspect and address these immediately. Regarding the noise, we do our best to ensure a quiet environment for all guests, and we encourage anyone experiencing disturbances to contact the front desk right away so we can assist in resolving the issue on the spot.Your comments help us improve, and we hope you’ll consider giving us another opportunity to provide you with a more comfortable and restful stay.Warm regards,Parth
3.0分
其他
Breakfast looked scarce. Hotel not as portrayed online. Very dated. Overpriced.
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酒店回复: Hi Jody,Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet expectations. We aim to provide a comfortable experience and an accurate representation of our property, and we regret that you felt the hotel appeared dated and not as portrayed online. We also apologize that the breakfast selection felt limited.We appreciate your comments and will use them to help improve our services for future guests.Warm regards,Parth.
5.0分
其他
Value for the money
Great little motel, clean and quiet. Better than most at half the cost.
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酒店回复: Hi Joe,Thank you for your 10/10 review! We’re so glad to hear you enjoyed your stay and found our motel to be clean, quiet, and a great value. We truly appreciate your kind words and look forward to welcoming you back again soon.Best regards,Parth
2.0分
商务出差
No body wash provided, not replenished even when asked. TVs did not work
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酒店回复: Dear Greg,Thank you for taking the time to share your feedback. We’re very sorry to hear about the inconvenience you experienced with the body wash not being replenished and the TVs not working during your stay. This is certainly not the experience we want for our guests.We’ve addressed these concerns with our housekeeping and maintenance teams to ensure this doesn’t happen again. We appreciate you bringing this to our attention and hope you’ll give us another chance to provide you with a better stay in the future.Kind regards,Parth
4.0分
情侣出游
Affordable and recently updated. Need to attend to the grout in tub area. Otherwise spotless and comfortable. Great quality tv. Pleasant check in
4.0分
情侣出游
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Our King suite was nice, clean and comfortable. We did have the opportunity to try their breakfast. Unfortunately, Eggs and sausage weren’t kept warm. They were probably room temperature. Waffles were good off the waffle maker.
3.0分
其他
Breakfast was lacking. Waffle maker, slices of bread and coffee at 8:45am
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酒店回复: Dear Evangelina,Thank you for staying with us and for taking the time to share your feedback. We’re sorry to hear that the breakfast did not meet your expectations. We strive to provide a satisfying start to the day for all our guests, and it’s clear we fell short during your visit.Your comments have been shared with our team so we can review our breakfast offerings and ensure they’re better stocked and more varied, especially during peak hours. We truly appreciate your input—it helps us improve.We hope you’ll consider giving us another opportunity in the future for a more enjoyable stay.Warm regards,Parth.
舒适宽敞。
酒店很旧,但房间宽敞、舒适、功能齐全,住宿愉快,酒店距离市中心很近;超级漂亮。弗雷德里克斯堡是一个我们喜欢的小镇。
好的。
入住愉快,房间宽敞、干净、舒适。微笑的工作人员。泳池很小,早餐也很简单。
出色的
Check in was easy and staff was friendly. This is an old motel which is fine but some upkeep is needed. The mattress in the sofa bed was disgusting. The plugs near the sink do not work so you cannot use the hairdryer in the room since it’s attached to the wall. But my biggest complaint was how noisy it was. There were people running around in the rooms above us and the people on each side were also hitting walls. There were people yelling outside. All of this noise went on well after midnight. It did not get quiet until 3am. This was not a cheap room so all of the above is unacceptable.
Breakfast looked scarce. Hotel not as portrayed online. Very dated. Overpriced.
Value for the money
Great little motel, clean and quiet. Better than most at half the cost.
No body wash provided, not replenished even when asked. TVs did not work
Affordable and recently updated. Need to attend to the grout in tub area. Otherwise spotless and comfortable. Great quality tv. Pleasant check in
Our King suite was nice, clean and comfortable. We did have the opportunity to try their breakfast. Unfortunately, Eggs and sausage weren’t kept warm. They were probably room temperature. Waffles were good off the waffle maker.
Breakfast was lacking. Waffle maker, slices of bread and coffee at 8:45am