酒店回复: We’re sorry to hear about your experience, Ismary. We understand how disappointing it can be when expectations aren’t met. Your feedback is valuable, and we’re working hard to improve our facilities. We hope you’ll consider giving us another chance in the future.
3.0分
其他
原文
翻译提供方:Google
它位于海滨,是遭遇妮可飓风的酒店之一,还有一个半塌陷的游泳池。空调噪音很大,无法入睡。
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酒店回复: Hi Phillippe, thank you for the review! Hurricane Ian and Nicole devistated the Daytona Beach Shores area and we are looking forward to restoring our pool area once the Sea Turtle Nesting Season is over. I am saddened to hear about your air conditioner unit being noisy. We have communicated the issue to management and it has been addressed and resolved. We hope you allow us to try again on your next visit to the Daytona Beach area!
5.0分
家庭亲子
原文
翻译提供方:Google
太感谢了
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酒店回复: Lilia, we truly appreciate your kind words! Your support means a lot to us, and we're thrilled to hear you’re happy with our service. Thanks for being a part of our community!
5.0分
家庭亲子
原文
翻译提供方:Google
好的
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酒店回复: Hi Perla, thank you for the positive feedback! We're thrilled to hear that you had a great experience with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to serving you again soon!
5.0分
家庭亲子
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It is a cute motel with updated facilities! Not super big rooms but perfect for the price and for being on the beach! Courtyard view of the ocean and walk around the drive ramp right next door for beach access
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酒店回复: Thank you so much for your kind words! We're so glad you enjoyed your stay and appreciated the updated facilities and charm of our motel. While our rooms aren't the largest, we agree they're just right for a relaxing beachfront getaway—and it’s great to hear the courtyard view and easy beach access made your experience even better!We hope to welcome you back again soon for another stay by the ocean.
2.0分
家庭亲子
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After we checked in we were told that the pool and deck had been damaged from a hurricane and the entire area was closed. In checking into this, we found that the hurricane damage had occured THREE YEARS prior to our stay. This is not acceptable. Had we been told this prior to booking we would not have stayed here. We feel like we deserve some compensation for this inconvenience.
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酒店回复: Thank you for taking the time to share your feedback. We're very sorry to hear about your disappointment regarding the pool and deck closure during your stay. We understand how frustrating it must have been to arrive expecting these amenities, only to find them unavailable.You’re absolutely right—communication is key, and we regret that this information was not made clear to you prior to your booking. While the damage was indeed caused by a past hurricane, we understand that the length of the closure can be frustrating and should have been disclosed more transparently.We sincerely apologize for the inconvenience this caused and appreciate your suggestion regarding compensation. Please reach out to us directly, and we’d be happy to discuss this further with you.We value your feedback, as it helps us improve both our property and our communication with future guests.
5.0分
其他
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The property was well taken care of, very clean and the staff was great. The access to the beach was easy and the beach was peaceful and not a lot of traffic which was nice compared to other parts of Daytona. We will definitely be returning and staying longer next time!
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated the cleanliness, friendly staff, and peaceful beach access. It means a lot to us that you plan to return—and we’d love to welcome you back for an even longer stay next time!
4.0分
家庭亲子
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Our first time staying there overall the experience was good. It’s super outdated. It was hit by a hurricane a few years ago, so the pool is not working. It’s under construction for the last 3 to 4 years overall, we are very happy with our stay other than I wish, the pool was open, but we had a great time with our family. The rooms should get updated.
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酒店回复: Thank you for your feedback, Stephanie! We’re glad you enjoyed your stay with family. We’re actively working on updates and improvements, including the pool. Your insights are valuable as we enhance the experience for all our guests. We hope to welcome you back in the future!
5.0分
其他
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Great stay
Easy to find. Easy check in and pleasant staff. Our TV didn't work and with 5-10 minutes we had a brand new TV out of the packaging. Location to the beach is great. The pool is not accessible but the beach is steps away. Definitely going back.
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酒店回复: Thank you so much for your kind review! We're thrilled to hear that check-in was smooth and that our staff made a great impression. We're also glad we could quickly resolve the TV issue for you — we know how important it is to feel comfortable and taken care of.It’s great to hear you enjoyed our location so close to the beach, and we appreciate your note about the pool accessibility. Your feedback helps us continue to improve. We can’t wait to welcome you back on your next visit!
我们以前住过海洋庭院酒店,每次体验都非常棒。酒店很安全、干净,员工也很友好。但请注意,游泳池目前正在施工,所以我们2025年5月入住时无法使用。
这个地方正在施工,看上去很糟糕,事实上当我看到它时我甚至都没有留下来,我宁愿浪费钱也不留下来。
它位于海滨,是遭遇妮可飓风的酒店之一,还有一个半塌陷的游泳池。空调噪音很大,无法入睡。
太感谢了
好的
It is a cute motel with updated facilities! Not super big rooms but perfect for the price and for being on the beach! Courtyard view of the ocean and walk around the drive ramp right next door for beach access
After we checked in we were told that the pool and deck had been damaged from a hurricane and the entire area was closed. In checking into this, we found that the hurricane damage had occured THREE YEARS prior to our stay. This is not acceptable. Had we been told this prior to booking we would not have stayed here. We feel like we deserve some compensation for this inconvenience.
The property was well taken care of, very clean and the staff was great. The access to the beach was easy and the beach was peaceful and not a lot of traffic which was nice compared to other parts of Daytona. We will definitely be returning and staying longer next time!
Our first time staying there overall the experience was good. It’s super outdated. It was hit by a hurricane a few years ago, so the pool is not working. It’s under construction for the last 3 to 4 years overall, we are very happy with our stay other than I wish, the pool was open, but we had a great time with our family. The rooms should get updated.
Great stay
Easy to find. Easy check in and pleasant staff. Our TV didn't work and with 5-10 minutes we had a brand new TV out of the packaging. Location to the beach is great. The pool is not accessible but the beach is steps away. Definitely going back.