The staff were all nice, friendly and helpful. Location was convenient enough. It’s a small town so nothing is far away.
We liked having a non smoking and non pet place to stay.
Our room was clean, with the exception of some mold in the shower. Not a lot, but some. I told the front desk person and she said she would pass on to cleaning person. The entryway flooring in our room was coming up and needs to be fixed, too.
All in all it was a pleasant stay. Bed was comfortable, sheets were clean. We would stay there again.
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酒店回复: Thank you for taking the time to share your experience. We’re so glad to hear that you found our staff friendly and helpful, and that you enjoyed the clean, smoke-free, and pet-free environment. It’s great to know the location worked well for you and that your overall stay was pleasant and comfortable.We also appreciate you letting us know about the mold in the shower and the flooring issue. We’ve shared your feedback with our housekeeping and maintenance teams to ensure these items are addressed promptly.Thank you again for your helpful comments — and we’re happy to hear you would stay with us again. We look forward to welcoming you back!
5.0分
情侣出游
Friendly helpful staff, clean room, cookies were great! If I come this way again I will definitely stay here
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酒店回复: That's wonderful to hear! We're so glad you had such a great experience with our friendly and helpful staff, a clean room, and that you enjoyed the cookies! We look forward to welcoming you back the next time you're in the area.
2.0分
商务出差
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Just stay somewhere else. Our room reeked of smoke even though it’s a non smoking property. Literally everything in the room was broke. The bathroom door wouldn’t even shut and when I told the staff they said oh yeah we know a regular stays in there and he is gone this week. Have a good day. Choose another place in town or stay out of town and drive in. That’s what we will be doing for our next several trips to coffeyville
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酒店回复: Thank you for sharing your experience with us. We are very sorry to hear about the condition of your room and the issues you faced with smoke smell and maintenance. The response you received from our staff is unacceptable and does not reflect the standards we hold ourselves to.Please know we are addressing these concerns with our team and maintenance department to ensure improvements are made promptly. We regret that we lost your trust and appreciate you bringing this to our attention.
3.0分
家庭亲子
The shower was broken and wasn’t a strong flow. There was a sharp corner on the nightstand and I scratched my elbow. Room 204 could use some tlc.
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear about the issues with the shower and the nightstand in room 204. We appreciate you bringing this to our attention and will work on improving these areas to make your next stay more comfortable.
4.0分
情侣出游
Staff is amazing. Room could
Of been cleaner. Breakfast was great. Gym great but pool didnt look clean and was super cold.
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酒店回复: Thank you for your honest feedback! We're so glad to hear you enjoyed our friendly staff, delicious breakfast, and well-equipped gym. We’re also grateful you pointed out areas where we can improve — we apologize that your room wasn’t as clean as it should have been, and we’ll follow up with our housekeeping team to ensure higher standards.We’re also looking into the condition and temperature of the pool to ensure it's more comfortable and inviting for future guests.We appreciate your comments and hope to welcome you back again soon for an even better experience!
5.0分
其他
It was an very good stay. Staff were the best that I have seen in a long time, anywhere I have been. Kuddos!
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear that our staff made such a great impression on you. Your kind words truly mean a lot to our entire team.We look forward to welcoming you back for another excellent stay soon!
4.0分
商务出差
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clean room, cheap fixtures.
coin laundry was easy to use and not overpriced, pool was not working, room is clean, fixtures are cheap. average experience, one of the higher priced roadside hotels though
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酒店回复: Thank you for sharing your feedback! We're glad to hear that you found your room clean and that the coin laundry was convenient. We apologize for the pool being out of service during your stay and for any inconvenience caused by the fixtures. We’re constantly working to improve and appreciate your insights.We hope to have the opportunity to serve you better on your next visit!
4.0分
其他
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Beautiful, clean and quiet. Excellent breakfast options. Staff friendly and helpful. Pool is out of service. Could not find a local phone number to see if repairs had been made before we arrived.
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酒店回复: Thank you for sharing your experience! We’re so glad you found the property beautiful, clean, and quiet, and that you enjoyed the breakfast options and our friendly staff. We are sorry to hear about the pool being out of service, and we totally understand how frustrating it can be not to find a contact number for updates.We’ll definitely take note of that feedback to make sure communication is easier for future guests. Thank you again for your understanding, and we hope to welcome you back soon for an even better experience!
4.0分
家庭亲子
The staff was so friendly and speedy service.
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酒店回复: Thank you for your kind words! We’re delighted to hear that our friendly staff and quick service made a positive impression. We look forward to welcoming you back soon!
5.0分
商务出差
Nice stay
I came there at the last minute. They were friendly and clean
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酒店回复: Thank you for your kind words! We’re so glad to hear that you had a friendly and clean experience, especially with the last-minute stay. We hope to welcome you back whenever you're in the area! If there's anything we can do to make your next visit even better, just let us know.
The staff were all nice, friendly and helpful. Location was convenient enough. It’s a small town so nothing is far away.
We liked having a non smoking and non pet place to stay.
Our room was clean, with the exception of some mold in the shower. Not a lot, but some. I told the front desk person and she said she would pass on to cleaning person. The entryway flooring in our room was coming up and needs to be fixed, too.
All in all it was a pleasant stay. Bed was comfortable, sheets were clean. We would stay there again.
Friendly helpful staff, clean room, cookies were great! If I come this way again I will definitely stay here
Just stay somewhere else. Our room reeked of smoke even though it’s a non smoking property. Literally everything in the room was broke. The bathroom door wouldn’t even shut and when I told the staff they said oh yeah we know a regular stays in there and he is gone this week. Have a good day. Choose another place in town or stay out of town and drive in. That’s what we will be doing for our next several trips to coffeyville
The shower was broken and wasn’t a strong flow. There was a sharp corner on the nightstand and I scratched my elbow. Room 204 could use some tlc.
Staff is amazing. Room could
Of been cleaner. Breakfast was great. Gym great but pool didnt look clean and was super cold.
It was an very good stay. Staff were the best that I have seen in a long time, anywhere I have been. Kuddos!
clean room, cheap fixtures.
coin laundry was easy to use and not overpriced, pool was not working, room is clean, fixtures are cheap. average experience, one of the higher priced roadside hotels though
Beautiful, clean and quiet. Excellent breakfast options. Staff friendly and helpful. Pool is out of service. Could not find a local phone number to see if repairs had been made before we arrived.
The staff was so friendly and speedy service.
Nice stay
I came there at the last minute. They were friendly and clean