This Holiday Inn Express was very clean, the staff was helpful and friendly, and the breakfast had the consistency that you’d expect from a Holiday Inn Express! Parking is $25 a night, though, which felt slightly exorbitant and definitely racks up quickly.
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酒店回复: Thank you for your review and perfect rating. We're glad you had an incredible stay with us and enjoyed our flavorful breakfast options, and we'll be sure to share your compliments with our team. We understand your concern regarding parking, and while paid parking is standard in the area, feedback like yours helps us continue to calibrate our rates. We look forward to welcoming you back soon to Holiday Inn Express Kansas City Downtown.
5.0分
情侣出游
Great location within walking distance of the Power & Light district! Great breakfast and facilities!! Would gladly stay again!
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酒店回复: Thanks for your feedback! It's wonderful to hear that our location worked so well for your visit, and that we could help you start your day with a delicious breakfast. We hope to welcome you back to Holiday Inn Express Kansas City Downtown soon!
2.0分
其他
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Not worth the money
Bathroom counter has dirt build up on it. We were ground level with huge windows that you could see into our room from the outside. You can hear everything from the street and inside the hotel. So we slept terribly. For the price we paid for one night I had hoped for a peaceful night sleep.
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酒店回复: Dear Marissa,Thank you for sharing your experience. It’s disappointing to hear that your stay did not provide the comfort and rest you expected. Your comments regarding cleanliness, noise levels, and privacy have been shared with our internal team for review and improvement. We truly regret that your visit fell short of expectations and appreciate you taking the time to let us know, as this helps us enhance our guest experience moving forward. It is our hope that you will give us another chance to change your lasting impression.
1.0分
商务出差
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Had to pay for parking 2 blocks away as part of my stay. The tiny parking lot they had was hard to navigate in. Room had no A/C control, on the wall but did nothing. The windows had powered blinds that did not work and I had to fix it to close them. Lighting was horrible with only small lamps in the room. Would have saved over half the price to stay 3 miles away in a better hotel. Overpriced and horrible! Stay away!!!!
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酒店回复: Thank you for taking the time to review your experience. Your issues with our parking and accommodations are disappointing to hear about. We pride ourselves on providing a seamless experience for our guests, so your comments will be marked for review to ensure we continue to provide an impeccable stay. Your honest feedback is appreciated, and we hope to welcome you back for a stay that better reflects the quality we provide.
5.0分
商务出差
Beautiful, bright, airy, the signature scent hugely welcoming! Comfortable room, and bed. Walkable to the Power and Light District and Cinvention Center.
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酒店回复: Thank you so much for your kind words and fantastic rating! We're thrilled to hear that you enjoyed our bright and airy atmosphere—and that our signature scent made a welcoming impression. It's wonderful to know your room and bed were comfortable and that our location made it easy to explore the Power & Light District and Convention Center. We hope to welcome you back again soon!
5.0分
情侣出游
Hotel staff was friendly and helpful. The hotel had the most amazing smell. It felt very luxurious
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酒店回复: Thank you for your perfect rating! We're thrilled to hear that our staff made a positive impression. We look forward to having you stay with us again soon!
房间干净，环境好，工作人员很友善
我们非常享受在这里的住宿体验。服务非常出色，设施也很漂亮。我们在早餐时一起用餐，感觉很不错。
很美的地方，工作人员也很好。
太糟糕了！我丈夫提前被叫回来，所以我们不得不提前退房
This Holiday Inn Express was very clean, the staff was helpful and friendly, and the breakfast had the consistency that you’d expect from a Holiday Inn Express! Parking is $25 a night, though, which felt slightly exorbitant and definitely racks up quickly.
Great location within walking distance of the Power & Light district! Great breakfast and facilities!! Would gladly stay again!
Not worth the money
Bathroom counter has dirt build up on it. We were ground level with huge windows that you could see into our room from the outside. You can hear everything from the street and inside the hotel. So we slept terribly. For the price we paid for one night I had hoped for a peaceful night sleep.
Had to pay for parking 2 blocks away as part of my stay. The tiny parking lot they had was hard to navigate in. Room had no A/C control, on the wall but did nothing. The windows had powered blinds that did not work and I had to fix it to close them. Lighting was horrible with only small lamps in the room. Would have saved over half the price to stay 3 miles away in a better hotel. Overpriced and horrible! Stay away!!!!
Beautiful, bright, airy, the signature scent hugely welcoming! Comfortable room, and bed. Walkable to the Power and Light District and Cinvention Center.
Hotel staff was friendly and helpful. The hotel had the most amazing smell. It felt very luxurious