Room was nice; never could get the heat right so I froze lol
Went down for breakfast day 2 and was told I couldn’t take it up to my room… I only go down early so once my empty stomach meds can go! So I left the breakfast and went back to my room and heated up last nights dinner….. this will keep me from staying here room and
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酒店回复: Thank you for taking the time to tell us about your experience at Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.
5.0分
其他
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The staff was friendly and super helpful! This was a last minute trip to check out colleges for my daughter. Wonderful staff, friendly and very helpful with all of our questions about the area. Clean rooms and comfortable beds. We felt safe which is a big deal on the road.
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酒店回复: Thank you for taking the time to tell us about your experience at Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr.
1.0分
其他
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Temperature in room upon arrival at 8pm was 79 degrees. It was a 92 degree day. Air conditioner never cooled down. Front desk had zero concern when contacted.
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酒店回复: Thank you for taking the time to tell us about your experience at Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.
3.0分
家庭亲子
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The hotel is updated but our room was not very clean. The bathroom floor looked like it hadn’t been mopped in weeks and the carpet in the bedroom is stained. Not terrible for the price.
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酒店回复: Thank you for taking the time to tell us about your experience at Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2.0分
其他
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No hot water for showers. No descent blankets, just a sheet and the comforter I guess that’s what it was. No freezer in the fridge. Do not disturb sign out and cleaning still knocked to come in.
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酒店回复: Thank you for taking the time to tell us about your experience at Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr. Please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that the cleaning was not done properly. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.
5.0分
其他
Everything was great. Front desk , clean room and nice location.
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酒店回复: Thank you for taking the time to tell us about your experience at Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr.
5.0分
其他
Everything was great from the moment I booked until i left
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酒店回复: Thank you for taking the time to tell us about your experience at Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr.
5.0分
家庭亲子
Clean room, comfy bed, quiet room
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酒店回复: Thank you for your review, we are happy to hear that you enjoyed your stay with us.
很棒的酒店，下次肯定还会再来。我住得很开心，和朋友们一起度过了一个愉快的夜晚。
房间隔音太差了，隔壁的动静一清二楚。
Room was nice; never could get the heat right so I froze lol
Went down for breakfast day 2 and was told I couldn’t take it up to my room… I only go down early so once my empty stomach meds can go! So I left the breakfast and went back to my room and heated up last nights dinner….. this will keep me from staying here room and
The staff was friendly and super helpful! This was a last minute trip to check out colleges for my daughter. Wonderful staff, friendly and very helpful with all of our questions about the area. Clean rooms and comfortable beds. We felt safe which is a big deal on the road.
Temperature in room upon arrival at 8pm was 79 degrees. It was a 92 degree day. Air conditioner never cooled down. Front desk had zero concern when contacted.
The hotel is updated but our room was not very clean. The bathroom floor looked like it hadn’t been mopped in weeks and the carpet in the bedroom is stained. Not terrible for the price.
No hot water for showers. No descent blankets, just a sheet and the comforter I guess that’s what it was. No freezer in the fridge. Do not disturb sign out and cleaning still knocked to come in.
Everything was great. Front desk , clean room and nice location.
Everything was great from the moment I booked until i left
Clean room, comfy bed, quiet room