The room I booked had a family of mice running around, it was terrifying! The crown molding on the walls was nailed in with the wrong size nails on what looked like linoleum flooring. The bed was very uncomfortable and the bathtub looked like a crime scene and had black foot prints on the floor and in the tub. The room I was switched to after the mice incident, didn’t have functioning AC/heating. The building was falling apart with the railing on the staircase on the floor, holes in the walls and electrical outlets hanging off the walls from where the mice had entered. This was the only hotel I’ve ever stayed at that had mice and an entire family at that! You could hear them squeaking so m and running through the walls.
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酒店回复: pest control took care of mice they use plastic reusable peanut butter mice trap and it working well
1.0分
朋友出游
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TRIED to CANCEL this DAM RESERVATION & just NO LUCK thru *******; But I did CANCEL @RUTHER GLEN FRONT DESK Agent this afternoon; but just COULDN'T CANCEL Thru *******😔
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酒店回复: this is qulity inn i took care my part you need to take care your part with ******* i cant do nothing about third party
1.0分
家庭亲子
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I checked in around 11:30 pm ! Walked in the room, I found 2 roaches. One alive, one dead. I did NOT stay here. I want my money back. I gave him the keys at the front desk at 11:40pm
酒店回复: you are free to do so
2.0分
其他
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The property is so run down and there was no way i was taking a shower in that bathroom... everything was dirty, falling apart and broken. Bathroom door didn't even close because it was falling off the hinges. There was no way i was staying to try the breakfast although it might have been good idk.
酒店回复: thank you for staying at hotel you make us happy serve you
2.0分
家庭亲子
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The hotel looked like it was being renovated and they weren’t doing a very professional job. The hotel clerk was very nice would rate a 2 because of the property. Would have gone elsewhere if not for the late hour
酒店回复: thank you for staying here
1.0分
其他
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This hotel was dirty and old . The tub was yellow , there was a hole in the Ceiling. Under the toilet was not clean properly. Online it says that this hotel has a pool, which it didn’t . That’s false advertising. We were very unhappy at this location .
房间里有点灰尘，卫生条件不太好，墙壁看起来也旧旧的，不太令人满意。
当我们到达时，墙上有一个耳蜗，我们被安排到了另一个稍微干净一点的房间。
当然，除了接待处以外，整个酒店的状况都很糟糕。
我不明白这怎么会是 Quality Inn 的横幅？？？
我可以给你发照片
一句话，令人恶心
不要相信照片。
唯一的优点是至少床很舒服。
此外，游泳池似乎已经关闭了一段时间，但当我们到达接待处时，他们告诉我们，由于两个孩子在两周前去世，游泳池已关闭……Bizzz
难闻的气味和破旧的酒店
所以别指望会游泳...
糟糕的
遗憾的是，这家酒店将于 2024 年开业，需要彻底翻新，酒店已经破败不堪，浴室状况严重，部分水龙头快要从墙上掉下来了，我半夜回来的上午10点，我没吃早饭就走了，时间不是很短，图像与现实无关。唯一的优点是接待处的那位先生很热情而且非常友好。
The room I booked had a family of mice running around, it was terrifying! The crown molding on the walls was nailed in with the wrong size nails on what looked like linoleum flooring. The bed was very uncomfortable and the bathtub looked like a crime scene and had black foot prints on the floor and in the tub. The room I was switched to after the mice incident, didn’t have functioning AC/heating. The building was falling apart with the railing on the staircase on the floor, holes in the walls and electrical outlets hanging off the walls from where the mice had entered. This was the only hotel I’ve ever stayed at that had mice and an entire family at that! You could hear them squeaking so m and running through the walls.
TRIED to CANCEL this DAM RESERVATION & just NO LUCK thru *******; But I did CANCEL @RUTHER GLEN FRONT DESK Agent this afternoon; but just COULDN'T CANCEL Thru *******😔
I checked in around 11:30 pm ! Walked in the room, I found 2 roaches. One alive, one dead. I did NOT stay here. I want my money back. I gave him the keys at the front desk at 11:40pm
The property is so run down and there was no way i was taking a shower in that bathroom... everything was dirty, falling apart and broken. Bathroom door didn't even close because it was falling off the hinges. There was no way i was staying to try the breakfast although it might have been good idk.
The hotel looked like it was being renovated and they weren’t doing a very professional job. The hotel clerk was very nice would rate a 2 because of the property. Would have gone elsewhere if not for the late hour
This hotel was dirty and old . The tub was yellow , there was a hole in the Ceiling. Under the toilet was not clean properly. Online it says that this hotel has a pool, which it didn’t . That’s false advertising. We were very unhappy at this location .