酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5.0分
商务出差
原文
翻译提供方:Google
一切还好
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酒店回复: ¡Gracias, Miguel! Nos alegra saber que todo estuvo bien y que nos diste un 5 de 5. ¡Esperamos darte la bienvenida de nuevo pronto!
5.0分
情侣出游
原文
翻译提供方:Google
有地方停车
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酒店回复: ¡Gracias, María, por tu calificación de 5 estrellas! Nos alegra que hayas tenido una excelente experiencia. ¡Esperamos verte de nuevo pronto!
Nice hotel overall for the price and a lovely breakfast variety. Very kid friendly if you have a family. Only thing I didn't care for was trying to enjoy the pool as an adult. Too many kids splashing around and doing cannonballs in the pool area.
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酒店回复: Thank you for your feedback! We have discussed your concerns with our department leaders.
这家酒店很棒,看起来很新很干净,早餐很好吃,泳池也非常漂亮宽敞。
干净整洁,床也很舒服。早餐种类足以应付商务工作日所需。
我很喜欢这次出差期间住的地方。
第一间房床边还放着前一位住客的帽子,这意味着床单被罩根本没换过,如果换了他们肯定会发现。房间里弥漫着酒气和下水道的味道。我换了房间。两间房的墙纸都脱落了,微波炉和迷你冰箱的插头都没插,插座也被堵住了。两间房的浴缸墙壁都有裂缝。考虑到这个价格以及信用卡上150美元的预授权,还是另找一家吧。
房间很漂亮,床也很舒服,泳池还行。但以这个档次的酒店来说,应该配备热水浴缸。不过,我最主要的问题是,整个入住期间我都被错误收费,甚至在几天后还被重复收费。我不得不反复联系酒店员工和经理,整个过程非常糟糕,服务也很不专业。
由于航班延误,我们在凌晨1:00左右到达,但酒店接待处没有人,我们等了大约5-10分钟,工作人员终于出来了,也许是注意到了噪音。我想如果有一个打电话铃就好了。除此之外,这是我第二次入住,所以一切都符合预期。
一切还好
有地方停车
非常脏
Nice hotel overall for the price and a lovely breakfast variety. Very kid friendly if you have a family. Only thing I didn't care for was trying to enjoy the pool as an adult. Too many kids splashing around and doing cannonballs in the pool area.