酒店回复: Dear Guest,Thank you for sharing your feedback. We are pleased to hear that you found our location convenient for early flights and that the hotel’s cleanliness met your expectations.We also appreciate your comment regarding the artwork in the room. We understand how certain décor can affect the comfort of our guests, and we will take your feedback into consideration for future room arrangements.We hope to welcome you back for another stay where every aspect can be even more enjoyable.Best regards,Agate TolstikaService Manager

酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the generous room size, excellent bathroom, and modern décor, as well as the convenience of our location for early morning flights.We sincerely apologize for the confusion regarding breakfast hours on weekdays. We appreciate your comments and will ensure our front desk communicates breakfast times more clearly to avoid this situation for future guests.We’re glad that everything else met your expectations and hope to welcome you back soon for an even smoother experience.Kind regards,Agate TolstikaService ManagerRadisson Hotel Oslo Airport

酒店回复: Thank you very much for your feedback! We are delighted to hear that you enjoyed our convenient skywalk access, new facilities, and early breakfast service. We also appreciate your comment regarding the room décor and will take it into consideration.We look forward to welcoming you again on your next stay in Oslo.Best regards,Agate TolstikaService Manager

酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re delighted to hear that you appreciated our convenient location near the airport, the spacious hotel, and our friendly front desk team. It’s great to know that your stay has made your future layovers more comfortable and stress-free.We look forward to welcoming you back to Radisson Hotel Oslo Airport.Kind regards,Agate TolstikaService ManagerRadisson Hotel Oslo Airport

酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you found our location easy to navigate and convenient for your layovers.We sincerely apologize for the low water pressure in the shower on the first floor. Your comments have been shared with our maintenance team to ensure this is addressed for future guests.We hope to welcome you back for an even more comfortable stay on your next visit.Kind regards,Agate TolstikaService ManagerRadisson Hotel Oslo Airport

酒店回复: Dear Guest,Thank you very much for sharing such a detailed comparison of your stays at both Radisson Blu and Radisson RED at Oslo Airport. We are glad to hear that you found both hotels convenient and enjoyed the facilities, smooth check-in/out, and breakfast.Your insights are very helpful for future guests when choosing between the two properties, and we appreciate your recommendation. We hope to welcome you back on your next visit to Norway.Best regards,Agate TolstikaService Manager

酒店回复: Dear Guest,Thank you very much for your detailed feedback.We are pleased to hear that you found the rooms clean and spacious, and that you were comfortable with the Nordic bedding. It is also great to know that the sound insulation worked well despite our airport location.Regarding the room allocation, we understand your concern about receiving end rooms despite booking well in advance. Room assignments can depend on availability and operational planning on the day of arrival, but we appreciate you bringing this to our attention.We are, however, concerned about your comment regarding the smell in the morning. This is certainly not something we want our guests to experience. We will share this with our technical team to investigate further and ensure proper ventilation and air quality.Thank you again for your honest feedback. We hope to welcome you back and provide an even better experience next time.Best regards,Agate TolstikaService Manager

酒店回复: Dear Guest,Thank you for bringing this to our attention. I am truly shocked and deeply sorry to read about your experience. What you describe is completely unacceptable and far below our cleanliness and service standards.Finding an uncleaned toilet is extremely serious, and I sincerely apologize for this failure from our housekeeping team. This should never happen, and we will address it immediately to ensure such an incident is not repeated.I am also very sorry that the in-room phone was not working and that you were unable to reach the front desk when you needed assistance. Not being able to contact us—especially in an urgent situation—is unacceptable and understandably frustrating.Please accept our sincere apologies for the distress and inconvenience this caused you. We would greatly appreciate the opportunity to investigate this further and follow up properly. If you are willing, kindly contact us directly with your stay details so we can review the matter in detail.Once again, I am truly sorry for your experience.Best regards,Agate TolstikaService Manager

酒店回复: Dear Guest,Thank you for sharing your feedback. We appreciate your comments regarding the toilet and the walking distance to the airport, and we sincerely apologize for any inconvenience caused.We are glad to hear that you found the property new and enjoyed the lemonade at the front desk. Your feedback is very valuable, and we will take it into consideration to improve our guest experience.Best regards,Agate TolstikaService Manager

酒店回复: Thank you for your feedback! We’re glad to hear that you found our location convenient for early flights or late arrivals and enjoyed the spacious room.We apologize that the room felt a bit cold and are happy that the extra blanket helped. We appreciate your comments and hope to welcome you back for an even more comfortable stay.Best regards,Agate TolstikaService Manager