I booked a room specifically with a king bed, yet at check-in I was informed that none were available. At that hour it was too late to secure another hotel, so I had no choice but to accept a room with two queen beds. This was not the experience I reserved or expected.
Breakfast was disappointing. Most items were cold, and the presentation felt neglected. The shared gallon of milk placed in the fridge for all guests to use was particularly surprising and did not reflect the level of care I associate with this brand.
The bathroom also showed clear signs of poor upkeep. The shower pressure was extremely low, the soap dispensers were stuck, and even the toilet paper holder had been installed out of alignment. These may seem like small details, but together they suggest that quality control is not being taken seriously.
If this were a Motel 6, I would call the stay perfectly adequate. However, this is a Holiday Inn Express charging premium rates. The experience fell well short of the standards the brand promises. There is considerable room for improvement before the hotel can reasonably justify its pricing or its affiliation with the HI Express name.
1.0分
其他
The AC unit was broken so we were all very hot and the shower was disgusting. By far the worst hotel we’ve stayed in.
5.0分
其他
Staff was great. Breakfast was delicious (though not as hot as I’d typically like, but that’s understandable.) Bed was a bit hard.
5.0分
家庭亲子
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the room was clean and very good size, the breakfast was amazing. The staff were friendly. Only complaint was the water pressure in the shower was really bad and made a squealing noise that bothered my autistic child
5.0分
情侣出游
Good breakfast selection and ample seating. Front desk staff was extremely pleasant and helpful.
房间干净 位置不错 早餐很好
房间比较大，早餐正常欧式样式，服务一般，房间靠近高速，要一个静的那面的房屋，前台查都没查就说没有了。比较吵。
这是我出差时经常住的智选假日酒店。每次出差都住得很满意，这次也要离开了。感谢酒店一直保持不错的设施和良好的房间状况。下次出差还会选择这里。谢谢！
我很满足，很开心。
伟大的
I booked a room specifically with a king bed, yet at check-in I was informed that none were available. At that hour it was too late to secure another hotel, so I had no choice but to accept a room with two queen beds. This was not the experience I reserved or expected.
Breakfast was disappointing. Most items were cold, and the presentation felt neglected. The shared gallon of milk placed in the fridge for all guests to use was particularly surprising and did not reflect the level of care I associate with this brand.
The bathroom also showed clear signs of poor upkeep. The shower pressure was extremely low, the soap dispensers were stuck, and even the toilet paper holder had been installed out of alignment. These may seem like small details, but together they suggest that quality control is not being taken seriously.
If this were a Motel 6, I would call the stay perfectly adequate. However, this is a Holiday Inn Express charging premium rates. The experience fell well short of the standards the brand promises. There is considerable room for improvement before the hotel can reasonably justify its pricing or its affiliation with the HI Express name.
The AC unit was broken so we were all very hot and the shower was disgusting. By far the worst hotel we’ve stayed in.
Staff was great. Breakfast was delicious (though not as hot as I’d typically like, but that’s understandable.) Bed was a bit hard.
the room was clean and very good size, the breakfast was amazing. The staff were friendly. Only complaint was the water pressure in the shower was really bad and made a squealing noise that bothered my autistic child
Good breakfast selection and ample seating. Front desk staff was extremely pleasant and helpful.