酒店回复: We do sincerely apologize that you encountered issues regarding the cleanliness and comfort of your stay. Guest satisfaction and comfort is what we strive for, and I'm sorry to hear that we fell short in this regard. Your feedback is important, and we'll make sure to forward the provided information to our housekeeping team so that it can be addressed accordingly and resolved. You are more than welcome to let us know if there is anything else we could do to improve your stay in the future, and we look forward to welcoming you back to the area in order to make it up to you!
酒店回复: Thank you for your feedback. We apologize that your room was not to our expectations. Thank you for letting us know the issues you had with your room and we will have our maintenance team look into them. We look forward to the opportunity to welcome you back in the future.
5.0分
家庭亲子
原文
翻译提供方：Google
我们对其价值感到惊喜...非常干净友好的酒店、房间和漂亮的游泳池，价格合理。
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酒店回复: Thank you! We are delighted that you enjoyed your stay with us as well as our rooms and pool area. Please allow us to welcome you back for another great stay soon!
4.0分
商务出差
原文
翻译提供方：Google
房间宽敞舒适。孩子们在泳池边太吵了。
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酒店回复: We are delighted that you found our rooms to be spacious and comfortable. We apologize that you found the pool area to be too loud, we try our best to monitor the area and offer each guest a chance to enjoy it. Please allow us to welcome you back for another great stay soon.
5.0分
商务出差
原文
翻译提供方：Google
整洁友好
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酒店回复: Dear JaeYongIt's wonderful to hear you found our hotel clean and our staff friendly. We greatly appreciate your positive feedback and are always striving to provide a comfortable and pleasant experience for all our guests. Thank you for taking the time to share your thoughts.
5.0分
其他
Excellent stay - staff was so friendly! Some areas need updating but the rooms were clean & the beds comfy.
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酒店回复: Thank you Adina! We are delighted that you enjoyed your stay with us and our wonderful stay. Please allow us to welcome you back for another great stay soon.
5.0分
商务出差
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The staff was so courteous anytime I interacted with them and the welcome glass of champagne was a nice touch. The room was lovely and comfortable. Could not recommend this place more!
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酒店回复: We really appreciate your kind words Briana, and I'm glad everything went perfectly throughout your stay, from the staff to the rooms. We look forward to welcoming you back again soon!
4.0分
情侣出游
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Staff was welcoming abd friendly upon check in. Room was worn down and only somewhat clean. We stepped on an open safety pin on the floor by the bed. AC was good. Location is good
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酒店回复: Thank you for your feedback Judy! I'm glad to hear that you enjoyed your stay and found our welcoming staff to be one of your highlights! Additionally, I do apologize that an open safety pin was left on the floor. We'll make sure to let our housekeeping team know so that they can stay vigilant in this regard. We hope to see you again in the near future!
交通方便，设施陈旧，但景观维护地非常好。
我预订并支付的是行政特大号床套房。然而，办理入住时，我却只拿到了一间普通的双人床房。尽管在入住时酒店确认我预订的是行政特大号床套房，但他们对解决我的问题毫无帮助。我预订的携程网（Trip.com）只提供了Trip Coins作为补偿，或者如果我通过邮件发送银行或信用卡信息才能退款。不用说，这绝对是一次令人失望的经历，无论是酒店还是预订网站都让我很失望。我不太可能推荐这两者。
房间绝对需要翻新，床垫也急需更换！！客房服务还行！天花板周围的蜘蛛网需要清理一下！这家酒店绝对不适合高个子，因为天花板很矮。前台人员很友好，大堂也很漂亮。我的房间里有一股怪味，就像有人在里面抽雪茄一样！以后不会再住这里了！
酒店需要翻新
这家酒店需要翻新。浴缸漏水，卫生间排气扇噪音太大。虽然我提前入住了，但服务员找不到我的预订单。房间毫无隐私可言，窗户可以看到酒店内部的交通区域。
我们对其价值感到惊喜...非常干净友好的酒店、房间和漂亮的游泳池，价格合理。
房间宽敞舒适。孩子们在泳池边太吵了。
整洁友好
Excellent stay - staff was so friendly! Some areas need updating but the rooms were clean & the beds comfy.
The staff was so courteous anytime I interacted with them and the welcome glass of champagne was a nice touch. The room was lovely and comfortable. Could not recommend this place more!
Staff was welcoming abd friendly upon check in. Room was worn down and only somewhat clean. We stepped on an open safety pin on the floor by the bed. AC was good. Location is good