The water pressure in the bathroom was very low which made for a not so pleasant experience.
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酒店回复: Dear Guest,Thank you for sharing your experience and rating. We appreciate your feedback regarding the water pressure, as it helps us focus on improving the comfort and quality of our accommodations. Our team is dedicated to ensuring a pleasant and reliable stay for every guest, and your comments are important in helping us achieve that goal. We value your input and look forward to welcoming you back for a more comfortable and enjoyable visit in the future.Sincerely, Rao PapaiahGeneral Manager
5.0分
其他
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Everything just fine
Read a lot of poor reviews about this place. Was skeptical coming in but decided to give it a chance. Nothing at all was wrong with my room. Clean sheets, working shower and toilet and air conditioner blew cold. Not much more I can ask for.
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酒店回复: Dear Guest,Thank you for sharing your thoughtful perspective and giving us the opportunity to host you. It is encouraging to hear that your room met your expectations with cleanliness and functionality, providing the comfort you sought. Every guest’s experience matters greatly, and your feedback highlights the importance of forming impressions based on personal stays. We look forward to welcoming you again.Sincerely, Rao PapaiahGeneral Manager.
2.0分
其他
Our room had a mushroom growing from the carpet! Upon exiting the elevator, you could immediately feel the whole third floor was extremely humid.
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酒店回复: Dear Guest,Thank you for bringing these important details to our attention. Maintaining a clean and healthy environment is essential, and your observations regarding humidity and room condition provide valuable insight. Understanding these factors allows us to focus on improving air quality and overall maintenance throughout the property. We are certain you will visit us once again and give us a chance to serve you.Sincerely, Rao PapaiahGeneral Manager.
1.0分
其他
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We had four rooms. One smelled like mold and mildew and the tv did not work. None of the rooms had water to shower at night. We were told it was because too many people were bathing to just wait a little while and try again. The breakfast was cold. The pool was dirty. I do not recommend.
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. Your feedback is very valuable as it helps identify areas that require additional attention from our team. It is encouraging to know your group chose our property for your stay, and your comments regarding the room conditions, breakfast, and pool cleanliness will be shared with the appropriate departments for review. Guest comfort and satisfaction remain our priority, and we appreciate your detailed input for future improvement.Sincerely, Rao PapaiahGeneral Manager.
5.0分
其他
Solid hotel for the money easy to get in and out of and the breakfast was pretty decent too
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酒店回复: Dear Guest,Thank you for choosing our hotel. We appreciate your positive remarks about the convenience of our location and the value offered during your stay. It is rewarding to know that the ease of access and the quality of breakfast contributed to a satisfying experience. Providing dependable accommodations that meet our guests’ needs remains a priority, and your feedback motivates us to maintain these standards. We look forward to welcoming you again soon.Sincerely, Rao PapaiahGeneral Manager.
3.0分
家庭亲子
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Keys to door didn't work, the mini fridge didn't work, most ice machines didn't work, hot water...joke. The pool stayed opened but there wasn't lights for it. Our room was clean, but our teams rooms stunk of mold and body odor. Their breakfast was decent.
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酒店回复: Dear Guest,We appreciate you sharing your experience and your thoughtful observations about your stay. It is wonderful to hear your room was clean and that you enjoyed the breakfast selection. Your feedback regarding the door keys, refrigerator, water temperature, and pool lighting has been noted for internal review to ensure improvements in these areas. Insights like yours allow the team to enhance comfort and reliability for all guests, and we truly value your perspective.Sincerely, Rao PapaiahGeneral Manager.
1.0分
其他
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Mold was all over the place(even inside picture frames had mold in them), the rooms had a terrible smell, the beds were hard, the water smelled and was brown. Would not recommend this hotel to anyone.
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酒店回复: Dear Kristi ,Thank you for visiting our hotel. We’re truly sorry to hear about the serious issues you encountered with mold, odors, bed comfort, and water quality during your stay. This is far below the standard we strive to maintain, and we deeply regret the negative impact on your experience. Your feedback is extremely important, and we will address these concerns immediately to improve the environment and ensure a safer, more comfortable stay for all our guests. We hope to welcome you back in the near futureSincerely, Rao PapaiahGeneral Manager.
1.0分
其他
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Terrible experience
Terrible experience with them. Le lady that was supposed to check me in never held me to check in. I wait 45 minutes and they never figured out so I have to hotel. Com help me to find another hotel to stay.
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酒店回复: Dear Sir, if you had come to our hotel then we certainly would have checked you in, as we had your reservation in our system. However, none of our front desk staff ever mentioned your arrival, including the night staff who knows to wait until almost 4am to change our system over to the next day. You never arrived for your reservation as far as we know and were marked in our system as such.
1.0分
家庭亲子
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This property was dirty and run down. Rust on the walls (yes on the walls), spider webs above the bed on the ceiling, toilet didn’t flush properly, fridge didn’t work, curtains and lamp shades were filthy & had blood stains. The room & property as a whole was super outdated. Bathroom ceiling was dripping brown water. Renovations needed immediately! And this was the second room we were moved to because the first room was worse. Do not stay here!!!!
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酒店回复: Dear Guest,Thank you for providing detailed feedback about your stay. Maintaining a clean, well-maintained, and comfortable environment is essential to our standards. Your observations highlight areas that are critical to guest satisfaction and safety, and they guide our ongoing maintenance and improvement efforts. We are committed to enhancing the quality of our property to ensure every guest experiences a welcoming and refreshed atmosphere. Sincerely, Rao PapaiahGeneral Manager.
现在是2024年11月，这个地方太糟糕了。房间里霉味很重，有人在房间里抽烟，清洁人员也不打扫。
我入住后发现房间很脏。老实说，我觉得他们能开下去纯粹是因为周围没有其他竞争对手。太让人失望了。有图为证。
The water pressure in the bathroom was very low which made for a not so pleasant experience.
Everything just fine
Read a lot of poor reviews about this place. Was skeptical coming in but decided to give it a chance. Nothing at all was wrong with my room. Clean sheets, working shower and toilet and air conditioner blew cold. Not much more I can ask for.
Our room had a mushroom growing from the carpet! Upon exiting the elevator, you could immediately feel the whole third floor was extremely humid.
We had four rooms. One smelled like mold and mildew and the tv did not work. None of the rooms had water to shower at night. We were told it was because too many people were bathing to just wait a little while and try again. The breakfast was cold. The pool was dirty. I do not recommend.
Solid hotel for the money easy to get in and out of and the breakfast was pretty decent too
Keys to door didn't work, the mini fridge didn't work, most ice machines didn't work, hot water...joke. The pool stayed opened but there wasn't lights for it. Our room was clean, but our teams rooms stunk of mold and body odor. Their breakfast was decent.
Mold was all over the place(even inside picture frames had mold in them), the rooms had a terrible smell, the beds were hard, the water smelled and was brown. Would not recommend this hotel to anyone.
Terrible experience
Terrible experience with them. Le lady that was supposed to check me in never held me to check in. I wait 45 minutes and they never figured out so I have to hotel. Com help me to find another hotel to stay.
This property was dirty and run down. Rust on the walls (yes on the walls), spider webs above the bed on the ceiling, toilet didn’t flush properly, fridge didn’t work, curtains and lamp shades were filthy & had blood stains. The room & property as a whole was super outdated. Bathroom ceiling was dripping brown water. Renovations needed immediately! And this was the second room we were moved to because the first room was worse. Do not stay here!!!!