酒店回复: Thank you for your wonderful review! We truly are proud to provide excellent customer service to our guests. Your feedback means a lot to our team. Hope to see you again!
5.0分
其他
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The hotel was exceptionally clean, the staff was very nice, and the sheets were soft. We were able to get the room to a very comfortable temperature. Great water, pressure and temperature in the shower also. If I had any complaints, it was that the breakfast was fairly mediocre, but I didn’t expect much
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酒店回复: Thank you for your wonderful review! We truly appreciate your kind words and are proud to provide excellent customer service to our guests. Your feedback helps us improve ourselves, and means a lot to our team.
5.0分
其他
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Staff was great! We enjoyed the full bar being open till 2am. Breakfast was delicious with a good variety. Our Room was very spacious - we got the king bed with pull out couch.
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酒店回复: Thank you for your wonderful review! We truly appreciate your kind words and are proud to provide excellent customer service to our guests. Your feedback means a lot to our team. Hope to see you again!
2.0分
商务出差
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The listing doesn’t tell the whole story: Right along the highway, you can hear traffic going by non-stop. Also, not in the listing here but they do not provide daily house keeping.
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酒店回复: We sincerely apologize for not meeting your expectations during your stay at Hyatt Place Vintage Park. Your feedback is important to us, and we will use it to improve our service. We hope to have the opportunity to better serve you in the future.
5.0分
商务出差
This Hyatt is always consistently perfect. Good value. Good people. I’d recommend this hotel to anyone.
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酒店回复: Thank you for your wonderful review! We truly appreciate your kind words and are proud to provide excellent customer service to our guests. Your feedback means a lot to our team.
5.0分
商务出差
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I routinely stay at this particular Hyatt Place because the staff is highly efficient, respectful and attentive. The place is spotless and there are never any surprises.
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酒店回复: Thank you for stopping and taking the time to fill out the survey and leaving your kind words. Our goal is to not only meet your expectations but to go beyond them. We hope to see you again next time you're in Houston!!
5.0分
其他
Easy check-in and out. Rooms were clean and spacious. Staff were friendly. Breakfast was hot and tasted great.
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酒店回复: Thank you for your wonderful review! We truly appreciate your kind words and are proud to provide excellent customer service to our guests. Your feedback means a lot to our team.
3.0分
其他
The security person should probably not threaten guests when there's no harm being committed.
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酒店回复: We sincerely apologize for not meeting your expectations during your stay at Hyatt Place Vintage Park. Your feedback is important to us, and we will use it to improve our service. We will look into this matter. We hope to have the opportunity to better serve you in the future.
1.0分
其他
The no refund on rooms is crappy. I couldn't go, nothing at all from the property.
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酒店回复: We sincerely apologize for not meeting your expectations during your stay at Hyatt Place Vintage Park. Your feedback is important to us, and we will use it to improve our service. We hope to have the opportunity to better serve you in the future.
酒店房间很不错，宽敞且大部分必需品都配备齐全。
好
The hotel was exceptionally clean, the staff was very nice, and the sheets were soft. We were able to get the room to a very comfortable temperature. Great water, pressure and temperature in the shower also. If I had any complaints, it was that the breakfast was fairly mediocre, but I didn’t expect much
Staff was great! We enjoyed the full bar being open till 2am. Breakfast was delicious with a good variety. Our Room was very spacious - we got the king bed with pull out couch.
The listing doesn’t tell the whole story: Right along the highway, you can hear traffic going by non-stop. Also, not in the listing here but they do not provide daily house keeping.
This Hyatt is always consistently perfect. Good value. Good people. I’d recommend this hotel to anyone.
I routinely stay at this particular Hyatt Place because the staff is highly efficient, respectful and attentive. The place is spotless and there are never any surprises.
Easy check-in and out. Rooms were clean and spacious. Staff were friendly. Breakfast was hot and tasted great.
The security person should probably not threaten guests when there's no harm being committed.
The no refund on rooms is crappy. I couldn't go, nothing at all from the property.