I did not like that there wasn't enough parking for the registered hotel guests. There was church on Friday night and I had to park out of the hotel parking area. I was told it is a courtesy that the church members use the hotel parking. Unacceptable to me.
展开
酒店回复: Dear Guest,Thank you for choosing to stay at Courtyard Rome Riverwalk and for taking the time to share your thoughts. We are delighted to see from your rating that you had an enjoyable overall experience during your visit. However, we apologize for the inconvenience and frustration you experienced with our parking situation. We are continually reviewing ways to enhance our parking management to ensure that our hotel guests are prioritized. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing this to our attention. We are grateful for your understanding and hope to have the opportunity to make your next stay with us outstanding in every respect.Best regards,Jessie SingletonGeneral Manager
2.0分
朋友出游
展开
Great property. Great staff but overwhelmed with the property being sold out. We didn’t get our room until 6 pm. We were staying for an event that started at 7 pm. Very rushed.
4.0分
情侣出游
Bartender was friendly and gave us several recommendations for meals. All were spot on!
展开
酒店回复: Dear Guest, Thank you for the great review. We are delighted that you had a memorable time at The Bistro and that our bartender took good care of you, providing recommendations on how to make the most of your visit in Rome. We are honored to have hosted your stay and appreciate all your kind words about Courtyard Rome Riverwalk. Please come back and see us again soon.Best regards,Jessie SingletonGeneral Manager
1.0分
其他
展开
The property is not safe also I got my vehicle scratches everywhere they charge high price
They don’t offer any breakfast
They have signed everywhere in the garage. Make sure your car is locked and they have security doing nothing also they charge a fee for barking in the property so greedy never staythere anymore.
4.0分
商务出差
Property in an unsafe/noisy area. Besides that, hotel property was OK!
展开
酒店回复: Dear Staffan, We’re delighted to hear you were pleased with the overall condition of the property. Unfortunately, the public area and the environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. We appreciate your comments. Please come and see us again soon!Best regards,Jessie SingletonGeneral Manager
酒店地理位置绝佳，就在佐治亚州罗马市Broad街的餐馆、酒吧和商店附近。我们从酒店后门出来，穿过人行天桥就到了那个有历史雕塑等等的庭院，然后就连接到Broad街了。位置真是太棒了！酒店的酒吧和咖啡馆服务不太理想，但因为我们离其他酒吧和餐馆很近，所以这根本不是问题。员工非常友好乐于助人，而且酒店也非常干净！
4天内禁止使用肥皂、洗发水、沐浴露和润肤露。房间每隔一天才会打扫一次。
我喜欢沿着河边散步，可以轻松步行到餐馆和布罗德街，我们特别喜欢露台。
冰箱里有过期食物，马桶堵塞，桌椅坏了
我们在酒店待的时间不多，但酒店非常干净，位置便利，工作人员乐于助人且友好，提供星巴克饮料的早餐小酒馆非常好。如果我们有时间，我很想去利维和河滨步道散步。下次。我们会再次留在这里。
I did not like that there wasn't enough parking for the registered hotel guests. There was church on Friday night and I had to park out of the hotel parking area. I was told it is a courtesy that the church members use the hotel parking. Unacceptable to me.
Great property. Great staff but overwhelmed with the property being sold out. We didn’t get our room until 6 pm. We were staying for an event that started at 7 pm. Very rushed.
Bartender was friendly and gave us several recommendations for meals. All were spot on!
The property is not safe also I got my vehicle scratches everywhere they charge high price
They don’t offer any breakfast
They have signed everywhere in the garage. Make sure your car is locked and they have security doing nothing also they charge a fee for barking in the property so greedy never staythere anymore.
Property in an unsafe/noisy area. Besides that, hotel property was OK!