Very nice room and overall a great place to stay. I would recommend to anyone and would stay here again.
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites Cumberland-LaVale and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Sleep Inn & Suites Cumberland-LaVale
1.0分
朋友出游
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I had a stink bug infestation two different stays, I complained the first time & nothing was done about it. The second trip I was placed back in the same room with the stink bugs why I don’t know. I complained again this time they offered me 10% off my next stay, there won’t be a next time!! So then I made a review on google and the manager calls me and says if you take the review down I’ll refund you back $30.00 , nope not good enough I paid close to $500 between the two stays and there trying to refund back 30$! Review is still up,
5.0分
家庭亲子
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Where do I start! From the check-in process to check out went so smooth. Our rooms were clean and warm, and fitness and pool amenities were great we definitely took advantage. The breakfast was delicious and had so many options. Not to mention the gas station, subways, mcdonalds and the Mart is 24hrs and on the same lot as the hotel! We will definitely be back!
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites Cumberland-LaVale and the services we provide for our valued Choice Privileges Platinum members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Sleep Inn & Suites Cumberland-LaVale
5.0分
其他
The hotel was very clean and all employees courteous and friendly. Zackery made the check-in process easy.
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites Cumberland-LaVale and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Sleep Inn & Suites Cumberland-LaVale
3.0分
其他
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Staff was excellent. The breakfast was nice. The hotel is next to a truck stop. There was a parked tractor trailer directly next to our window. The compressor on the truck ran loudly off and on all night long making sleeping difficult. Rooms next to the parked semis should be used only if the hotel is full, which it was not.
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites Cumberland-LaVale and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Sleep Inn & Suites Cumberland-LaVale
5.0分
家庭亲子
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Everything was what I hoped for. Easy and pleasant check in and out. Room and bathroom were clean and spacious for two people. Breakfast was set up well with plenty of variety. They kept the butter refrigerated during breakfast, not in a bowl with ice, which was a good idea. Nice separate coffee and dining area. Good space planning all around. Would go again. Thank you.
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites Cumberland-LaVale and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,SAMSleep Inn & Suites Cumberland-LaVale
5.0分
其他
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Clean and Comfortable Stay
Check in was efficient and cordial. The room was pleasant and all of the room services worked fine except the door needed a slam to latch. Beds were comfortable to me. There is a Love's next store and despite truck parking behind the property, it was quiet. Pool was small and a little cloudy but otherwise fine. Breakfast had good hot portions (potatoes, waffles, eggs,meat, biscuits and gravy and onion/peppers on the weekend).
McDonald's is next door but otherwise not many eating options nearby except for a fantastic restaurant that serves a coal fired oven artisan pizza. I would definitely stay again.
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites Cumberland-LaVale and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,SAMSleep Inn & Suites Cumberland-LaVale
3.0分
情侣出游
Room was clean , staff was friendly but not enough staff to do the jobs.
Breakfast was limited to a few items. Food ran out fast and very slow to replenish.
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites Cumberland-LaVale and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,SAMSleep Inn & Suites Cumberland-LaVale
非常不错的酒店，房间面积有点小，但是挺干净。就感觉挺多大车司机住这？后面能看到一堆大车。唯一有点难受的是电梯里闻到了**味。。。。
一家不错、现代化又干净的酒店。房间很宽敞。早餐种类丰富。办理入住的女士非常友好！
Very nice room and overall a great place to stay. I would recommend to anyone and would stay here again.
I had a stink bug infestation two different stays, I complained the first time & nothing was done about it. The second trip I was placed back in the same room with the stink bugs why I don’t know. I complained again this time they offered me 10% off my next stay, there won’t be a next time!! So then I made a review on google and the manager calls me and says if you take the review down I’ll refund you back $30.00 , nope not good enough I paid close to $500 between the two stays and there trying to refund back 30$! Review is still up,
Where do I start! From the check-in process to check out went so smooth. Our rooms were clean and warm, and fitness and pool amenities were great we definitely took advantage. The breakfast was delicious and had so many options. Not to mention the gas station, subways, mcdonalds and the Mart is 24hrs and on the same lot as the hotel! We will definitely be back!
The hotel was very clean and all employees courteous and friendly. Zackery made the check-in process easy.
Staff was excellent. The breakfast was nice. The hotel is next to a truck stop. There was a parked tractor trailer directly next to our window. The compressor on the truck ran loudly off and on all night long making sleeping difficult. Rooms next to the parked semis should be used only if the hotel is full, which it was not.
Everything was what I hoped for. Easy and pleasant check in and out. Room and bathroom were clean and spacious for two people. Breakfast was set up well with plenty of variety. They kept the butter refrigerated during breakfast, not in a bowl with ice, which was a good idea. Nice separate coffee and dining area. Good space planning all around. Would go again. Thank you.
Clean and Comfortable Stay
Check in was efficient and cordial. The room was pleasant and all of the room services worked fine except the door needed a slam to latch. Beds were comfortable to me. There is a Love's next store and despite truck parking behind the property, it was quiet. Pool was small and a little cloudy but otherwise fine. Breakfast had good hot portions (potatoes, waffles, eggs,meat, biscuits and gravy and onion/peppers on the weekend).
McDonald's is next door but otherwise not many eating options nearby except for a fantastic restaurant that serves a coal fired oven artisan pizza. I would definitely stay again.
Room was clean , staff was friendly but not enough staff to do the jobs.
Breakfast was limited to a few items. Food ran out fast and very slow to replenish.