酒店回复: Thank you for a positive review and we are so glad to hear that you loved your stay with us! Always love to hear positive things about our staff and the rooms! We hope you stay with us again on your next trip to Nashville!
酒店回复: Ellen, Thank you so much for taking the time to review our property! We love to hear that you enjoyed your stay & are so happy that the location was able to assist in enhancing your time with us! If you ever find yourself back in Nashville, we'd love the chance to host you again! All the best, Charles & the Aertson Team
5.0分
家庭亲子
原文
翻译提供方:Google
中城又一家很棒的金普顿酒店。喜欢这里所有的餐饮选择,而且对于来范德比尔特的游客来说很方便。
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酒店回复: Thank you for such a wonderful review. Glad to here that you enjoyed our location in Midtown. We hope to see you again on your next trip to Nashville!
2.0分
其他
原文
翻译提供方:Google
不值得
代客泊车服务有问题。外面的垃圾桶已经两天没清空了,已经满了。
5.0分
商务出差
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Impressively clean bathroom and sleep area. Friendly staff. Would have loved a better 24-hour dining menu. Other than that a solid spot to stay when in Nashville.
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酒店回复: Hello, Joy!Thank you for sharing your experience with us at Kimpton Aertson Hotel by IHG! We’re thrilled to hear that you enjoyed our impressively clean bathroom and sleep area and found our staff friendly as those are wonderful compliments we truly appreciate.Thank you as well for your feedback on the 24-hour In-Room Dining Menu. We’re always looking for ways to improve our offerings, and your comments help guide future enhancements.We’re glad to know we served as a solid spot to stay in Nashville, and we hope to welcome you back on your next visit!
5.0分
情侣出游
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My stay at the Kimpton Aerston was great. The room was cleaned and guest services were very nice. The next time I visit Nashville. I will be booking this hotel again.
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酒店回复: Hello, Alexis!Thank you so much for your wonderful 10/10 review! We’re thrilled to hear that you enjoyed your stay at Kimpton Aerston Hotel by IHG. It’s great to know that your room was spotless and that our guest services team helped make your visit even better.We can’t wait to welcome you back on your next trip to Nashville! Safe travels until then.
5.0分
其他
Great atmosphere and vibes, awesome staff, beautiful art, stunning rooms and beautiful view
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酒店回复: Hello, Haley! Thank you so much for the kind rating and words of Kimpton Aertson Hotel by IHG! We are delighted to hear that you enjoyed your stay with us! We hope to see you again soon in Nashville for great views, atmosphere, and a stunning room!
卫生:很干净,整洁
周围环境不错
我们于2025年10月11日星期六下午1点半左右从佐治亚州亚特兰大抵达。前台告诉我们,由于我们开了5个小时的车,房间大约一个小时后就可以办理入住。他们帮我们寄存了行李,我们便去了泳池区,等待房间准备好。泳池区非常脏,泳池浴室锁着,大堂的浴室也很脏,到处都是灰尘。屋顶区域光线昏暗,没有灯光,垃圾桶散发着难闻的气味,周围还有污渍。当我向前台反映这些问题时,他们似乎并不在意。这家酒店在*******上的评级是4.5星,但实际上连3星都达不到。我们等了3个小时,两次询问房间何时准备好,最终在4点半,他们给了我们其中一间房的钥匙,但却无法告知我们另一间房何时可以准备好。当我们进入房间办理入住时,我们确信酒店的评级是误导性的,房间远达不到4.5星的标准,也完全不符合我们的预期。
非常满意
我们真的很喜欢这家酒店,我本来想给它打个差评,这样以后我想住的时候随时都可以入住了。一切都堪称完美,我们睡得非常香甜。我们的房间非常漂亮、现代、美观。工作人员非常勤奋。我们享受到了极致的舒适和周到的服务。
第二次入住这里了。一切都很完美。我的客人很喜欢宽敞的房间、装饰和舒适的床。楼下的餐厅供应美味佳肴,而且交通便利。Torchy’s 就在街对面。乘坐优步前往市中心和南12街地区不到10分钟。
中城又一家很棒的金普顿酒店。喜欢这里所有的餐饮选择,而且对于来范德比尔特的游客来说很方便。
不值得
代客泊车服务有问题。外面的垃圾桶已经两天没清空了,已经满了。
Impressively clean bathroom and sleep area. Friendly staff. Would have loved a better 24-hour dining menu. Other than that a solid spot to stay when in Nashville.
My stay at the Kimpton Aerston was great. The room was cleaned and guest services were very nice. The next time I visit Nashville. I will be booking this hotel again.
Great atmosphere and vibes, awesome staff, beautiful art, stunning rooms and beautiful view