酒店回复: Hi George,Thank you so much for being our guest and sharing your experience with us! I am sorry to hear that your stay was less than satisfactory. I will share your feedback with our maintenance and housekeeping teams so we can do better. I hope you will give us another try and visit us again.
4.0分
商务出差
I have been staying here regularly for years, but I have to say it's starting to show its age. Needs some maintenance (and new mattresses).
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酒店回复: Hi George,Thank you so much for being our guest and sharing your feedback with us! We use feedback like yours to constantly make improvements and helps us provide a better experience for our future guests. I hope you will visit us again soon. Thank you again.
2.0分
其他
There was no drain, stop in my room for my bathtub. The blinds on my room window, we're dirty and in disrepair
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酒店回复: HI Daniel,Thank you for being our guest and sharing your experience with us. I apologize that your stay was less than satsifactory. We will use your feedback to better coach our team and to address the concerns you have mentioned. Our hotel is usually highly rated and I hope that you will give us another chance to see that we can do better.
5.0分
家庭亲子
The room was amazing. The bed was so comfortable. The ac was super cold. The breakfast was amazing.
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酒店回复: Hi Jared,Thank you so much for being our guest and sharing your experience with us! We're glad you had a great stay! We hope to see you again soon!
4.0分
其他
Bed was comfortable. Room was clean. AC had a weird hum and there was a very strong cleaning product smell. Great breakfast.
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酒店回复: Hi Kerri,Thank you so much for being our guest and sharing your experience with us! I am glad that you loved our complimentary hot breakfast! We will look into the humming noise from your AC unit...sometime during busy hot summers they get out of tune! We hope you will visit us again on your next trip to Boise!
5.0分
家庭亲子
Applebee's restaurant is next door, an easy walk. The food was great. The bed was very comfortable, and the staff is friendly.
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酒店回复: Hi Joseph,Thank you so much for being our guest and sharing your experience with us. I am glad you had a great stay! We hope to see you again on your next visit to Boise.
5.0分
其他
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Great stay near the airport
Hotel and rooms are modern and clean. Breakfast was great with lots of options and excellent coffee. Convenient for airport transfer and reasonable rate.
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酒店回复: Hi Ian,Thank you so much for being our guest and sharing your experience with us! I am glad you had a great stay! I am glad you mentioned our coffee as we recently added bean to cup coffee brewers and guests have come to love our fresh hot coffee! We hope to see you again on your next visit to Boise!
2.0分
商务出差
Love yhe location but room was yuck
The room was poorly cleaned. The wall had stuff on it and the floor was not properly vacuumed.
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酒店回复: Hi Katrina,Thank you so much for being our guest and sharing your experience with us! I would like to apologize for your room not being as clean as it should be. Please know that is not typical of our hotel. I will share this with our housekeeping department and provide coaching to our team. I hope you will give us another try to see that we can do better! Thank you again.
5.0分
情侣出游
Very clean room and property. Breakfast was great! Great proximity to the interstate and airport.
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酒店回复: Hi Richard,Thank you so much for being our guest and sharing your experience with us! We're glad you had a great stay and enjoyed our convenient location, clean rooms and great breakfast! We hope to see you again soon!
3.0分
商务出差
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The bed was very comfortable. The towels smelled a little funny? Maybe they used some vinegar to wash them?
When we arrived, there was a young girl who seemed to be training a young man. She was very friendly and the young man listened attentively.
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酒店回复: Hi Ulfredo,Thank you so much for being our guest! I am sorry to hear about the towels smelling funny. No, we do not use vinegar in any of cleaning product so I am not sure what may have caused a vinegar smell. This is new to us so we will investigate. Thank you for letting us know. I hope you will give us another try on your next visit to Boise.
Door on bathroom hard to open and close (slide)
Beds were rumpled looking.
Paid a LOT of money for one room, one night.
I have been staying here regularly for years, but I have to say it's starting to show its age. Needs some maintenance (and new mattresses).
There was no drain, stop in my room for my bathtub. The blinds on my room window, we're dirty and in disrepair
The room was amazing. The bed was so comfortable. The ac was super cold. The breakfast was amazing.
Bed was comfortable. Room was clean. AC had a weird hum and there was a very strong cleaning product smell. Great breakfast.
Applebee's restaurant is next door, an easy walk. The food was great. The bed was very comfortable, and the staff is friendly.
Great stay near the airport
Hotel and rooms are modern and clean. Breakfast was great with lots of options and excellent coffee. Convenient for airport transfer and reasonable rate.
Love yhe location but room was yuck
The room was poorly cleaned. The wall had stuff on it and the floor was not properly vacuumed.
Very clean room and property. Breakfast was great! Great proximity to the interstate and airport.
The bed was very comfortable. The towels smelled a little funny? Maybe they used some vinegar to wash them?
When we arrived, there was a young girl who seemed to be training a young man. She was very friendly and the young man listened attentively.