The pool cabana area is beautiful! We visited to attend a high school reunion and used the ballroom. It was very nice. The hotel is old but it had a lovely balcony with a table and two chairs.
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酒店回复: Thank you for your wonderful 10/10 review! We’re so glad you enjoyed the pool cabana area and the ballroom for your high school reunion—it’s great to hear it was a special experience. While our hotel has its history, we’re happy the balcony and outdoor space added to your stay.We appreciate you choosing to celebrate with us and hope to welcome you back again soon!
5.0分
商务出差
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Sylvia was wonderful at check in! Friendly and efficient! Room was wonderful with balcony overlooking the pool and atrium! Beautiful and a little dated 80’s hotel with great inspirational art work. Beautiful pool atrium. I love this hotel!!!
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酒店回复: Thank you so much for your glowing 10/10 review! We’re thrilled to hear that Sylvia made your check-in experience so welcoming and efficient — we’ll be sure to pass along your kind words to her. It’s wonderful to know you enjoyed the balcony view, the unique charm of our 80’s style, and the inspiring artwork throughout the hotel. We truly appreciate your love for the space, and we can't wait to welcome you back again soon!
2.0分
其他
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There is a strong gas smell. There's no one at the front desk. You have tonwait 5-10 mins each time. They will charge you a fee for checking in hours early. No shittle transportation. Shower is small. Its okay for a short 1 night stay.
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酒店回复: Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet expectations. The issues you mentioned are concerning and not reflective of the standards we aim to maintain. We understand how frustrating it can be to wait for assistance or face unexpected fees, and we apologize for any inconvenience caused. Your comments have been shared with our management and maintenance teams to ensure these matters are looked into and addressed promptly.While we're glad you found it suitable for a short stay, we hope to improve and earn a better impression should you choose to stay with us again.
5.0分
商务出差
Clean comfortable room easy check in
Extremely convenient to SNA i literally walked from the airport to the hotel
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酒店回复: Thanks for the great review! We hope to welcome you back again anytime. Thanks
3.0分
商务出差
Room was noisy due to air conditioner and breakfast served at hotel was dry and hard. I should have eaten somewhere else. Hotel was nice looking but dated.
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酒店回复: Thank you for sharing your feedback. We're sorry to hear that your stay didn’t fully meet your expectations. We apologize for the noise from the air conditioner and that the breakfast did not meet your standards — your comments are being shared with our maintenance and food & beverage teams so we can address these concerns. While we’re glad you found the hotel visually appealing, we understand that some aspects may feel dated, and we’re continuously working on improvements. We truly appreciate your insights and hope you'll consider giving us another chance in the future.
2.0分
家庭亲子
Dirty pool, stairs smell musty, breakfast was disappointing, overall condition of maintenance was poor
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酒店回复: Thank you for sharing your feedback. We sincerely apologize that your experience did not meet expectations. Cleanliness, maintenance, and a pleasant environment are top priorities for us, and we're sorry to hear we fell short during your stay. Your comments about the pool, stairwell odor, and breakfast have been shared with our team, and we are actively addressing these concerns to prevent future issues. We appreciate you bringing them to our attention.
1.0分
其他
The hotel is very dark, with all kinds of insects, ect. In the hotel rooms, and the smell of dampness in the rooms is nauseating. I do not recommend it at all.
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酒店回复: Thank you for taking the time to share your feedback. I’m very sorry to hear about the conditions you encountered during your stay. What you described is far from the experience we aim to provide, and we sincerely apologize for the discomfort caused. While we regret that your visit fell short, we appreciate you bringing these concerns to our attention. If you're open to discussing this further, please reach out to us at [your contact information], as we’d value the opportunity to make things right.
酒店还不错，价格也便宜，虽然机场附近有点乱，但是晚上噪音不是很大。住了一晚，体验不是很多。
前台服务特别差，也没人打扫卫生
john waynne门口 很方便
The pool cabana area is beautiful! We visited to attend a high school reunion and used the ballroom. It was very nice. The hotel is old but it had a lovely balcony with a table and two chairs.
Sylvia was wonderful at check in! Friendly and efficient! Room was wonderful with balcony overlooking the pool and atrium! Beautiful and a little dated 80’s hotel with great inspirational art work. Beautiful pool atrium. I love this hotel!!!
There is a strong gas smell. There's no one at the front desk. You have tonwait 5-10 mins each time. They will charge you a fee for checking in hours early. No shittle transportation. Shower is small. Its okay for a short 1 night stay.
Clean comfortable room easy check in
Extremely convenient to SNA i literally walked from the airport to the hotel
Room was noisy due to air conditioner and breakfast served at hotel was dry and hard. I should have eaten somewhere else. Hotel was nice looking but dated.
Dirty pool, stairs smell musty, breakfast was disappointing, overall condition of maintenance was poor
The hotel is very dark, with all kinds of insects, ect. In the hotel rooms, and the smell of dampness in the rooms is nauseating. I do not recommend it at all.