酒店回复: Thank you for your feedback and for staying with us. We're sorry to hear that the location of your room made things complicated during your visit. We understand how important convenience and accessibility are, and we regret any frustration this may have caused.Please know that your comments have been noted, and we’ll take them into consideration as we continue working to improve the guest experience. If there's anything we can do to make your next stay more comfortable, we’d be happy to assist.We appreciate your understanding and hope to welcome you back in the future.
酒店回复: Hello Mercy,Thank you for your review and for choosing to extend your stay with us! We're glad our team could assist you and make things right. We appreciate your understanding and look forward to welcoming you back again
4.0分
家庭亲子
原文
翻译提供方：Google
工作人员非常友好，每天早晨的早餐都很新鲜。我和我的家人住得很愉快，会推荐家人和朋友入住这家酒店。
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you and your family had such a positive experience. It's wonderful to know you enjoyed the fresh breakfast and found our staff friendly and welcoming. We truly appreciate your recommendation and look forward to hosting you again in the future!
2.0分
其他
原文
翻译提供方：Google
床垫和沙发的舒适度很差。
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酒店回复: Thank you for your feedback. We're truly sorry to hear that the comfort of the mattress and sofa did not meet your expectations. Your comfort is very important to us, and we understand how essential a restful experience isWe appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.
非常满意，适合全家一起住
一切都非常好，服务人员友善且房间设施充足
我知道我可以信赖希尔顿 Homewood Suits 一贯提供的优质服务。它位于一个安全的区域，各个级别的所有工作人员都乐于助人且友好，健身房配备了高品质的设备，每日早餐很健康，提供各种高品质的食品可供选择，并且该区域配备了乐于助人且友好的工作人员进行补给和清洁。
很棒的酒店和位置！！房间非常宽敞舒适，非常干净。整个酒店维护得很好，很干净，酒店工作人员提供了优质的服务。
位置不错。只是员工很粗鲁，房间里没有暖气，或者至少暖气不能正常使用。
折叠床上有干涸的鼻屎。要求提供被子，但一直没有送来。
非常令人失望
家里有人急诊。入住当晚，不得不带女儿去医院。无法享受酒店住宿和预订。如果能收到信用或退款就好了，但我想，即使在这种情况下，******* 或酒店也不会考虑这一点
它不值得它所提供的
他们给了我酒店的最后一间房间
到达那里非常复杂
我们再次延长了住宿时间，工作人员都非常乐于助人。虽然一开始有点“小问题”，但他们很好心地解决了问题。
工作人员非常友好，每天早晨的早餐都很新鲜。我和我的家人住得很愉快，会推荐家人和朋友入住这家酒店。
床垫和沙发的舒适度很差。