A characterful pub/hotel in a lovely street (with bunting) that’s full of interesting small shops. Like many pubs these days, it’s tired but v. clean and they’re clearly trying cosmetic improvements : modern wallpaper, curtains, etc. Staff are charming and welcoming. Parking was fine - directions to small pub car park were simple to follow. Good atmosphere (Friday night) but nice and quiet in our room. Meal was nicely presented - but much more curry sauce, please, and pastry on meat pie was too thick. Cooked breakfast was excellent - but croissants should really be warm and freshly baked or just stick to Danish pastries. More info about local beers in the bar would be good (!) Otherwise, the location is perfect : minutes from shops, museum and cathedral. All worth a visit. Thanks for a pleasant stay but some more basic updating IS still required, eg carpets, grouting, sanitary suites.

Arrived well before check in time, but had no problem with parking my car in their car park (register ant reception). And my room was ready. Really helpful and friendly staff, lovely cooked breakfast, various options. Also had meal in the pub on the first night, lovely. Room fine. Well done all round.

Staybury

Clean room , very helpful staff. Decent breakfast. Room 2 has very thin walls. The next door neighbour was on her phone for hours and we could hear every word she said.

Staff were very friendly and helpful and the food was amazing. Bed was very comfortable and room was lovely, with a huge window, though the room could use some updating - just one spotlight bulb in the ceiling and then lots of lamps around made it quite dark with the curtains closed; no usable plug sockets by the bed (wont bother everyone, but it was awkward for me); and the TV was small and not internet enabled. Just silly issues, but it's the kind of thing I would have found annoying if I was staying longer than a night. Would definitely stay again though.

Enjoyable stay at The Bushel

We had a really enjoyable stay at the Bushel and it was in a great location, very near to the town centre. Obviously an old building but Green King have done the perfect renovations and updates on the rooms, it was very comfortable.

Our room was light and airy, the ensuite bathroom left me with bathroom envy with its full size shower cubicle. Liquid soap and shower gels provided and the bath towels were massive and fluffy. Our bed was a bit soft and the pillows a bit hard but we find this in many hotels but it was okay for a couple of nights. A kettle and tea tray was also provided.

Being a pub with hotel rooms, the food choices were good and tasted great and the breakfasts were wonderful.

We would definitely stay here again if we visit Bury St Edmunds. Have to also mention the staff, they are all very lovely .

Very concerned about state of one of food service staff, decided not to eat at The Bushel at all, not dinner and not breakfast. Fortunately, there is a good cafe nearby for breakfast. For the record, the stay was greatly spoiled by atrocious state of 'townspeople'.