Very friendly front desk staff. They accommodated an early arrival. Rooms were clean and comfortable.
展开
酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that our front desk team made you feel welcome and that we could accommodate your early arrival. It’s great to know you found the rooms clean and comfortable as well. We truly appreciate your feedback and hope to welcome you back again soon!
1.0分
其他
展开
The breakfast was horrible, not one piece of fruit, how easy would it be just to have bananas on hand and then most of the things were out of stock. Also, we sat in a chair chair in our room and it collapsed on us so I told the front desk and they said thanks for letting me know and a couple days later they charge me $100 for the chair! They said they weren’t sure if we broke it or the person before but I got charged for it. That is absolutely ridiculous. You should be able to sit in a chair and not have a collapse. If the person sitting in it would’ve been injured what would they have done?? I will never stay at this property again and if you decide to, don’t sit in any chairs because if they break, they will charge you for it.
展开
酒店回复: hank you for sharing your feedback. We sincerely apologize for the concerns you experienced during your stay. Our goal is to provide a reliable, comfortable experience for every guest, and we regret that our breakfast offerings and room furnishings did not meet your standards.We are especially concerned about the chair incident and the charge that followed. Your safety is extremely important to us, We have reviewed this matter and refunded the charges as well as discussing the matter with our team to ensure it is handled appropriately and does not happen again.We appreciate you bringing these issues to our attention, as they help us improve the quality and consistency our guests expect from Wyndham.Thank you again for your feedback.
4.0分
情侣出游
展开
Nice staff at front desk at check in. Housekeeping Department's For Sale sign was funny lol. Bed was comfy. Room was nice and clean and spacious. Pillows were a little small though but we made it work.
展开
酒店回复: Thank you for sharing your experience with us! We’re glad to hear our front desk team made a great impression and that you enjoyed the clean, spacious room and comfy bed. We’re happy the housekeeping sign gave you a laugh too!We appreciate your note about the pillows — feedback like this helps us continue improving. We’re glad they still worked for your stay, and we hope to welcome you back again soon!
2.0分
其他
展开
Room was clean but had a foul smell that was not ideal. Rest of hotel, lobby and hallways smelled of body order horrible. Breakfast was decent, kids were happy with choices and I enjoyed the options as well.
展开
酒店回复: We’re glad to hear that you found your room clean and that you and your family enjoyed the breakfast options. However, we’re very sorry to learn about the unpleasant odors you encountered during your stay. This is not the experience we want our guests to have, and we appreciate you bringing it to our attention. We’ve shared your comments with our housekeeping and maintenance teams to address the issue promptly.
3.0分
其他
They start emailing same day you get there and next day about what time I will checkout. Key was reset when I took something to car early on checkout day
展开
酒店回复: Thank you for sharing your feedback. We’re sorry to hear about your experience with our checkout communication and key access. Our goal is to make the checkout process smooth and convenient, and it sounds like we fell short during your stay. We’ll review our procedures to ensure guests don’t feel rushed and that key access remains uninterrupted until checkout time. We appreciate your comments and hope to have the chance to provide a better experience on your next visit.
1.0分
商务出差
展开
My drone charger got burnt in half from the hotels outlet. Once I spoke to the manager the next morning after moving rooms due to the fire hazard, the manager named Christina told me it was my choice to use that specific outlet therefore it’s not her problem..
it was a very unpleasant interaction and would not recommend staying here.
展开
酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear about the issue you experienced with your charger and the concerns you raised about the outlet. Guest safety is extremely important to us, and we take reports like this very seriously.
2.0分
情侣出游
展开
Have stayed at this Super 8 location previously when in Waverly Iowa. Never had issues arise like these. During this stay in early October 2025 my husband used the shower and discover the hotel tried to repair a hole in the shower/tub with a square of white tape. We are elderly and being in a shower where the floor has an actual hole the created unstable footing was dangerous. Not to mention a potential health and safety violation. Made the reservation well in advance of the planned visit. Very disappointed and will never stay in the location again. The room also had a significant odor around the sink area in the room. It did not come from the bathroom which is 4 feet away.
展开
酒店回复: Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent stay did not meet your expectations. Please be assured that the area you mentioned in the tub was professionally repaired using the appropriate fiberglass materials to ensure it is structurally sound and properly sealed. While the repair may appear as a surface patch, it has been handled according to professional standards for both safety and durability.Regarding the odor you mentioned, our team did not notice any unusual smell during inspection, but we still appreciate you bringing it to our attention so we could recheck the room to ensure everything is in good order.We value your past loyalty and hope you’ll consider giving us another opportunity to provide the comfortable experience you’ve had in previous visits.
4.0分
其他
The breakfast really did not offer very much. It was okay for me but I am sure others would expect more choices.
展开
酒店回复: Thank you for your feedback. We're glad to hear the breakfast was satisfactory for you, but we understand that variety is important and appreciate you pointing that out. We're always looking for ways to improve, and your comments will help us explore how we can enhance our breakfast offerings to better meet our guests' expectations. We hope to welcome you again in the future!
4.0分
其他
Close to HyVee and Walmart. Applebee's and McDonalds are also close by for dinner options.
展开
酒店回复: Thank you for staying with us here at the Super 8 by Wyndham Waverly. We thank you for your feedback.
2.0分
其他
展开
Easy access. Available on time. Reasonable cost.
Bathroom corners were unclean. Shower was short. The toilet seat was awful and appeared filthy; it was just acid washed deteriorated plastic as if uric acid had burnt through the plastic. The back of bathroom door had holes instead of hooks. The corners next to tub and door were awful filthy. Property had an ask to clean room/change sheets/get towels policy instead of room would be cleaned daily unless told to not disturb via sign. The letter stating policy was written poorly. I took pictures of the bad quality bathroom for reference.
展开
酒店回复: We would like to apologize for the the issues you had during your stay. We are looking into the problems and are fixing them.
Very friendly front desk staff. They accommodated an early arrival. Rooms were clean and comfortable.
The breakfast was horrible, not one piece of fruit, how easy would it be just to have bananas on hand and then most of the things were out of stock. Also, we sat in a chair chair in our room and it collapsed on us so I told the front desk and they said thanks for letting me know and a couple days later they charge me $100 for the chair! They said they weren’t sure if we broke it or the person before but I got charged for it. That is absolutely ridiculous. You should be able to sit in a chair and not have a collapse. If the person sitting in it would’ve been injured what would they have done?? I will never stay at this property again and if you decide to, don’t sit in any chairs because if they break, they will charge you for it.
Nice staff at front desk at check in. Housekeeping Department's For Sale sign was funny lol. Bed was comfy. Room was nice and clean and spacious. Pillows were a little small though but we made it work.
Room was clean but had a foul smell that was not ideal. Rest of hotel, lobby and hallways smelled of body order horrible. Breakfast was decent, kids were happy with choices and I enjoyed the options as well.
They start emailing same day you get there and next day about what time I will checkout. Key was reset when I took something to car early on checkout day
My drone charger got burnt in half from the hotels outlet. Once I spoke to the manager the next morning after moving rooms due to the fire hazard, the manager named Christina told me it was my choice to use that specific outlet therefore it’s not her problem..
it was a very unpleasant interaction and would not recommend staying here.
Have stayed at this Super 8 location previously when in Waverly Iowa. Never had issues arise like these. During this stay in early October 2025 my husband used the shower and discover the hotel tried to repair a hole in the shower/tub with a square of white tape. We are elderly and being in a shower where the floor has an actual hole the created unstable footing was dangerous. Not to mention a potential health and safety violation. Made the reservation well in advance of the planned visit. Very disappointed and will never stay in the location again. The room also had a significant odor around the sink area in the room. It did not come from the bathroom which is 4 feet away.
The breakfast really did not offer very much. It was okay for me but I am sure others would expect more choices.
Close to HyVee and Walmart. Applebee's and McDonalds are also close by for dinner options.
Easy access. Available on time. Reasonable cost.
Bathroom corners were unclean. Shower was short. The toilet seat was awful and appeared filthy; it was just acid washed deteriorated plastic as if uric acid had burnt through the plastic. The back of bathroom door had holes instead of hooks. The corners next to tub and door were awful filthy. Property had an ask to clean room/change sheets/get towels policy instead of room would be cleaned daily unless told to not disturb via sign. The letter stating policy was written poorly. I took pictures of the bad quality bathroom for reference.