Have stayed at this Super 8 location previously when in Waverly Iowa. Never had issues arise like these. During this stay in early October 2025 my husband used the shower and discover the hotel tried to repair a hole in the shower/tub with a square of white tape. We are elderly and being in a shower where the floor has an actual hole the created unstable footing was dangerous. Not to mention a potential health and safety violation. Made the reservation well in advance of the planned visit. Very disappointed and will never stay in the location again. The room also had a significant odor around the sink area in the room. It did not come from the bathroom which is 4 feet away.
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酒店回复: Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent stay did not meet your expectations. Please be assured that the area you mentioned in the tub was professionally repaired using the appropriate fiberglass materials to ensure it is structurally sound and properly sealed. While the repair may appear as a surface patch, it has been handled according to professional standards for both safety and durability.Regarding the odor you mentioned, our team did not notice any unusual smell during inspection, but we still appreciate you bringing it to our attention so we could recheck the room to ensure everything is in good order.We value your past loyalty and hope you’ll consider giving us another opportunity to provide the comfortable experience you’ve had in previous visits.
4.0分
其他
The breakfast really did not offer very much. It was okay for me but I am sure others would expect more choices.
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酒店回复: Thank you for your feedback. We're glad to hear the breakfast was satisfactory for you, but we understand that variety is important and appreciate you pointing that out. We're always looking for ways to improve, and your comments will help us explore how we can enhance our breakfast offerings to better meet our guests' expectations. We hope to welcome you again in the future!
2.0分
其他
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Easy access. Available on time. Reasonable cost.
Bathroom corners were unclean. Shower was short. The toilet seat was awful and appeared filthy; it was just acid washed deteriorated plastic as if uric acid had burnt through the plastic. The back of bathroom door had holes instead of hooks. The corners next to tub and door were awful filthy. Property had an ask to clean room/change sheets/get towels policy instead of room would be cleaned daily unless told to not disturb via sign. The letter stating policy was written poorly. I took pictures of the bad quality bathroom for reference.
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酒店回复: We would like to apologize for the the issues you had during your stay. We are looking into the problems and are fixing them.
4.0分
其他
Clean and affordable.
Comfortable, clean and quiet stay. The most affordable stay for us while visiting family and friends.
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酒店回复: Thank you for staying with us here at the Super 8 by Wyndham Waverly. We are happy to hear that everything was clean, quiet and comfortable.
2.0分
其他
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I was unable to use the reservation due to medical issues Be careful about staying at this property OR using ******* I will never stay at this property as long as they use *******
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酒店回复: We do apologize for the inconvenience of the problems you had. Unfortunately cancelation policies are not all the same for reservations that people make with hotels and other sites where you made the reservations with. We were following the cancelation policy that was for your booking. Again we apologize for inconvenience.
5.0分
其他
Staff was great!!
Breakfast choices are limited but what's there is decent.
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酒店回复: Thank you for taking the time to share your feedback! We're so glad to hear you enjoyed the service from our staff—they’ll be happy to know they made a positive impression. We appreciate your comments about breakfast as well and will certainly take your input into consideration as we look for ways to improve. We hope to welcome you back again soon!
5.0分
其他
Nice clean hotel
I’m pretty sure breakfast was an option however I did not use that. Close to shopping, restaurants, and is a good location.
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酒店回复: Thank you for staying with us here at the Super 8 by Wyndham Waverly.
4.0分
其他
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Our stay was good. The room was clean the bottom of the tub was a little rout looking but it was clean. I wish there had a been a closet to hang out clothes in but other than that it was a good stay
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酒店回复: Thank you for staying with us here at the Super 8 by Wyndham Waverly. we are happy to hear that you stay was good.
4.0分
其他
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Nice stay with minimal breakfast
Beds were nice, front desk people were really helpful and very friendly. Breakfast was good but was really lacking. They had waffles which were good, 2 kinds of cold cereal and toast but not much else. Nothing to drink except coffee. They had a juice machine but it wasn’t turned on or working. I felt safe and comfortable during my entire stay and enjoyed my time here. I will stay here again.
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酒店回复: Thank you for staying with us here at Super 8 by Wyndham Waverly. We are glad to hear that your stay was nice and comfortable. We are sorry to hear about the juice machine and didn't realize it had been turned off till it was too late. We have gotten that fixed. Thank you again for staying with us.
4.0分
家庭亲子
Very clean, very helpful friendly staff. Property a bit dated but price reflected that. Overall, very happy with our stay. Will stay again.
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酒店回复: Thank you for staying with us here at the Super 8 by Wyndham Waverly. We are happy to hear That the staff was friendly and that everything was clean and you were happy with your stay. Thank you again for staying with us.
Have stayed at this Super 8 location previously when in Waverly Iowa. Never had issues arise like these. During this stay in early October 2025 my husband used the shower and discover the hotel tried to repair a hole in the shower/tub with a square of white tape. We are elderly and being in a shower where the floor has an actual hole the created unstable footing was dangerous. Not to mention a potential health and safety violation. Made the reservation well in advance of the planned visit. Very disappointed and will never stay in the location again. The room also had a significant odor around the sink area in the room. It did not come from the bathroom which is 4 feet away.
The breakfast really did not offer very much. It was okay for me but I am sure others would expect more choices.
Easy access. Available on time. Reasonable cost.
Bathroom corners were unclean. Shower was short. The toilet seat was awful and appeared filthy; it was just acid washed deteriorated plastic as if uric acid had burnt through the plastic. The back of bathroom door had holes instead of hooks. The corners next to tub and door were awful filthy. Property had an ask to clean room/change sheets/get towels policy instead of room would be cleaned daily unless told to not disturb via sign. The letter stating policy was written poorly. I took pictures of the bad quality bathroom for reference.
Clean and affordable.
Comfortable, clean and quiet stay. The most affordable stay for us while visiting family and friends.
I was unable to use the reservation due to medical issues Be careful about staying at this property OR using ******* I will never stay at this property as long as they use *******
Staff was great!!
Breakfast choices are limited but what's there is decent.
Nice clean hotel
I’m pretty sure breakfast was an option however I did not use that. Close to shopping, restaurants, and is a good location.
Our stay was good. The room was clean the bottom of the tub was a little rout looking but it was clean. I wish there had a been a closet to hang out clothes in but other than that it was a good stay
Nice stay with minimal breakfast
Beds were nice, front desk people were really helpful and very friendly. Breakfast was good but was really lacking. They had waffles which were good, 2 kinds of cold cereal and toast but not much else. Nothing to drink except coffee. They had a juice machine but it wasn’t turned on or working. I felt safe and comfortable during my entire stay and enjoyed my time here. I will stay here again.
Very clean, very helpful friendly staff. Property a bit dated but price reflected that. Overall, very happy with our stay. Will stay again.