酒店回复: Thank you for sharing your feedback. We're pleased to know you enjoyed the convenient location and overall quality of the hotel. Your comment about breakfast has been noted by our management team. We hope to welcome you back for another enjoyable stay.
5.0分
其他
原文
翻译提供方：Google
非常好
很棒的酒店，靠近一切，位置极佳
展开
酒店回复: We’re so glad to hear you had an excellent stay! Being right in the heart of downtown Boise makes it easy to explore everything the city has to offer, and we’re thrilled the location worked perfectly for you. We’d love to welcome you back to Hyatt Place Boise/Downtown for another visit soon!
1.0分
家庭亲子
展开
The room was ok. Couldn't open windows and the A/C was super loud. The shower door wouldn't stay closed. The hotel room door wouldn't latch and we reported it. We stayed 15 minutes in the hot tub and our eyes were burning and the chlorine fumes made it hard to breathe. The chlorine in the water actually bleached my swimsuit from black to gray/brown. I have photos! I reported this to the front desk but was told nothing could be done because we booked through a 3rd party.
展开
酒店回复: Thank you for sharing such detailed feedback, and we’re truly sorry your stay came with this many frustrations. Feeling comfortable in your room is something every guest should be able to count on. Your note about the hot tub is especially concerning, and the impact it had on your swimsuit and comfort is absolutely something we want to look into immediately. We also understand how frustrating it must have been to feel ignored. Your concerns should have been taken seriously regardless of how the stay was booked. We appreciate you bringing this to our attention, and we’ll be reviewing each of these issues with our team so we can address them properly and make sure future guests have a far better experience.
4.0分
家庭亲子
The only thing that lacked was the breakfast. Waffles were hard as a rock and the oatmeal was dry. Not a lot of variety.
展开
酒店回复: Thank you for the positive rating. We’re glad most of your stay went well, and we appreciate your feedback about breakfast. We'll work to ensure everything is prepared to our high standards, and we hope for another opportunity to welcome you.
5.0分
其他
展开
You Can’t Go Wrong
We loved Hyatt Place from the get go. Check in was pleasant, room was clean, walkability to downtown, and great breakfast. You can’t go wrong.
展开
酒店回复: Kelly, it’s wonderful to hear your stay hit all the right notes from start to finish! We’re so glad you enjoyed the easy check-in, spotless room, and our walkable downtown location. Plus, it’s great to know breakfast started your day off right. We couldn’t agree more, you really can’t go wrong with a stay at Hyatt Place Boise/Downtown. We look forward to welcoming you back on your next visit!
5.0分
其他
Staff is always pleasant, helpful and nice to work with. Great location and amenities.
展开
酒店回复: It’s wonderful hearing how much our team’s warm, attentive service and the hotel’s easy downtown location enhanced your time with us. Providing a stay that feels effortless, friendly, and supported is exactly what we aim for, and we’re glad the amenities and overall experience came together so well during your visit. We appreciate you choosing Hyatt Place Boise/Downtown and would love to welcome you back the next time you’re in the heart of Boise.
5.0分
其他
The staff was so kind and helpful. We had a comfortable, restful, enjoyable stay. A special, "Thank you!" to Natasha and Shayne.
展开
酒店回复: It’s wonderful to know your stay at Hyatt Place Boise/Downtown was so comfortable and enjoyable. Our team takes pride in creating a welcoming atmosphere, and Natasha and Shayne will be especially pleased to hear your kind words. We’d be delighted to welcome you back for another restful visit in the heart of Boise.
5.0分
家庭亲子
展开
Staff was very friendly and helpful. Location is excellent and walkable to several restaurants, bars, etc. The facilities and room were very clean and maintained.
展开
酒店回复: We’re delighted to hear how much you enjoyed your stay at Hyatt Place Boise/Downtown. Our team will be glad to know their friendliness made an impression, and it’s great that the walkable location, clean facilities, and well-kept rooms all added to your experience. We look forward to welcoming you back for another visit to Boise’s lively downtown.
5.0分
其他
展开
Location in downtown Boise is perfect. Add free parking, breakfast included, great room, and a price that is nearly half what other nearby hotels offer. Hyatt Place is from now on the first option I’ll consider when looking for hotels
展开
酒店回复: It’s wonderful to hear how much you enjoyed your stay at Hyatt Place Boise/Downtown! Our location in the heart of the city makes exploring Boise so easy, and we’re glad the added perks, like complimentary parking, included breakfast, and spacious rooms, made your visit even better. Knowing we’ll be your first choice moving forward is the best compliment we could receive, and we can’t wait to welcome you back on your next trip.
位置超赞！
位置优越的好酒店。
位置优越的好酒店。早餐不太令人满意
非常好
很棒的酒店，靠近一切，位置极佳
The room was ok. Couldn't open windows and the A/C was super loud. The shower door wouldn't stay closed. The hotel room door wouldn't latch and we reported it. We stayed 15 minutes in the hot tub and our eyes were burning and the chlorine fumes made it hard to breathe. The chlorine in the water actually bleached my swimsuit from black to gray/brown. I have photos! I reported this to the front desk but was told nothing could be done because we booked through a 3rd party.
The only thing that lacked was the breakfast. Waffles were hard as a rock and the oatmeal was dry. Not a lot of variety.
You Can’t Go Wrong
We loved Hyatt Place from the get go. Check in was pleasant, room was clean, walkability to downtown, and great breakfast. You can’t go wrong.
Staff is always pleasant, helpful and nice to work with. Great location and amenities.
The staff was so kind and helpful. We had a comfortable, restful, enjoyable stay. A special, "Thank you!" to Natasha and Shayne.
Staff was very friendly and helpful. Location is excellent and walkable to several restaurants, bars, etc. The facilities and room were very clean and maintained.
Location in downtown Boise is perfect. Add free parking, breakfast included, great room, and a price that is nearly half what other nearby hotels offer. Hyatt Place is from now on the first option I’ll consider when looking for hotels