酒店回复: Thank you so much for your review and feedback. It was a pleasure having you stay with us. I want to apologize for your experience with us, we have comments to the correct departments in efforts to keep your experience from occurring further. Hope to see you again soon!
酒店回复: I am delighted to see that you enjoyed your time with us here in Music City and thank you so much for your stellar review! We cannot wait to have you back with us for another muffin hopefully soon!
5.0分
其他
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The room was clean and the bathroom was spacious. The coffee shop in the lobby was excellent. The staff were helpful, friendly and professional! The beds were very firm. They were too firm for our taste and our back!
5.0分
其他
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Very clean and convenient.
Very clean and excellent staff and services.
Rooftop bar was a great convenient perk. Small walk to the broadway ***** was also a plus.
5.0分
情侣出游
beautiful property. this will be my go-to anytime i’m in nashville. staff at the front desk was nice but not as friendly or warm as hotel staff usually is
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酒店回复: Dear Bianca,It is always a pleasure hosting you all, we truly adore each and every stay you have with us! Cannot wait to see you all again hopefully soon and thank you for your review!
5.0分
其他
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Highly recommend The Thompson
Staff was very friendly and always helpful. They went above and beyond at all times from the moment we arrived with the doorman, the bellman and the receptionist to the time we departed. In addition, the staff at the restaurant was also friendly and the breakfast was amazing! Their biscuits and their cinnamon roll in a skillet were delicious.
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酒店回复: Thank you for your wonderful feedback! We're so happy to hear that our team made you feel welcome from start to finish. It's great to know you enjoyed the breakfast—especially the biscuits and cinnamon roll skillet, a guest favorite! We truly appreciate your kind words and look forward to welcoming you back soon.
4.0分
朋友出游
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Only thing I didn't like was all the bachlorettes and the noise and running in halls. I was on the third floor and road noise was loud on occasion but these are all things that the hotel couldn't control.
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酒店回复: Thank you for your thoughtful feedback. We're glad to hear you enjoyed your stay overall, and we truly appreciate your understanding regarding the noise and activity that can come with our vibrant location. We're sorry for any disturbance you experienced and will certainly keep your comments in mind as we continue working to provide the best possible experience for all our guests. We hope to welcome you back again soon!
5.0分
情侣出游
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Loved the pitchers and water stations on each floor. The valet was well staffed with friendly informative staff. The front desk staff was also friendly and helpful.
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酒店回复: I am delighted to hear you enjoy our still and sparkling water stations! This is becoming a staple for the hotel, cannot wait to see you again soon!
5.0分
情侣出游
Staff was very helpful and friendly. The area was great love the rooftop bar. I will stay again.
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酒店回复: Thank you for your review! Happy to hear that our staff was able to make your stay with us was memorable! Until next time!
1.0分
情侣出游
Very loud young crowd lots of open drunk kids language just not a good spot for me if your 20 to 28byour spot
我住的是允许携带宠物的房间,走廊里的地毯很脏,房间里的地毯也很脏。地板看起来也不干净。我知道这是宠物专用的地板,但最好把地毯全部拆掉。我住过一些不太允许携带宠物的房间,但要干净得多。
第一次去纳什维尔
房间很干净,景色也很棒。旅途中我们每天都步行去市中心。我们每天都会去咖啡店买一些烘焙食品,包括松饼和司康饼,这真是开启一天的好方式。我们非常享受这次住宿。
The room was clean and the bathroom was spacious. The coffee shop in the lobby was excellent. The staff were helpful, friendly and professional! The beds were very firm. They were too firm for our taste and our back!
Very clean and convenient.
Very clean and excellent staff and services.
Rooftop bar was a great convenient perk. Small walk to the broadway ***** was also a plus.
beautiful property. this will be my go-to anytime i’m in nashville. staff at the front desk was nice but not as friendly or warm as hotel staff usually is
Highly recommend The Thompson
Staff was very friendly and always helpful. They went above and beyond at all times from the moment we arrived with the doorman, the bellman and the receptionist to the time we departed. In addition, the staff at the restaurant was also friendly and the breakfast was amazing! Their biscuits and their cinnamon roll in a skillet were delicious.
Only thing I didn't like was all the bachlorettes and the noise and running in halls. I was on the third floor and road noise was loud on occasion but these are all things that the hotel couldn't control.
Loved the pitchers and water stations on each floor. The valet was well staffed with friendly informative staff. The front desk staff was also friendly and helpful.
Staff was very helpful and friendly. The area was great love the rooftop bar. I will stay again.
Very loud young crowd lots of open drunk kids language just not a good spot for me if your 20 to 28byour spot