酒店回复: We’re so sorry to hear about your unfortunate experience with our overnight staff and the breakfast choices. We have shared your feedback with our team in order to improve in these areas. We hope that you reconsider and allow us the chance to welcome you back again.
5.0分
其他
原文
翻译提供方：Google
专业服务和出色的清洁效果。
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酒店回复: Thank you so much for your 10 out of 10 rating. We hope to being able to host you again in the near future.
5.0分
情侣出游
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We slept really well. The room was quiet, beds were very comfortable, blinds kept the room dark. The fitness room was very nice, well equipped with treadmills, stairclimber and weights. Breakfast was tasty with a pretty good selection. Despite being in a busy part of the city, the parking lot was well lit and felt safer. The staff were kind and helpful, especially the gentleman at the front desk Wednesday and Thursday.
We stayed in the suite and a door between the beds snd sitting area would have been helpful. Another hook for towels and a soap dispenser by the sink would have been appreciated.
酒店回复: Thank you for the perfect 10 out of 10.
5.0分
其他
Great hotel for the price. Thanksgiving holiday and there were some unruly family's next to ours. Not the hotels fault. Smiling faces at front desk. ☺️
酒店回复: Thank you for the perfect 10 out of 10.
5.0分
家庭亲子
Staff amazing! Really nice place to stay! Rooms was really nice! Bed’s comfortable! Overall stay was great!
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酒店回复: We sincerely appreciate your generous review of 10 out of 10. Please consider us for your future travels.
5.0分
家庭亲子
Hotel was conveniently located for our trip, rooms were very clean with comfortable beds and staff was very friendly
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酒店回复: Thank you so much for completing a review of your stay. I am so happy that you enjoyed your stay and you enjoyed the comfortable beds and the friendly staff. We look forward to seeing you again.
4.0分
其他
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The service and staff is great. The room was clean and bed was comfortable. The breakfast could be better. Not enough variety and the vegan sausage is not something every guess will enjoy.
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酒店回复: We are truly grateful for your time in providing a review of our esteemed property. It is with regret that we acknowledge we fell short of your expectations regarding our complimentary, home-style breakfast. We extend our heartfelt apologies for the inconvenience you encountered and sincerely hope you will grant us the chance to showcase our dedication to exceptional service in the future.
5.0分
其他
Very large room; nice! Excellent temperature controls. Nice size bathroom. Friendly helpful staff. Will definitely stay again.
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酒店回复: Thank you so much for taking the time to share your positive experience with us and for giving us a high score on our service. We're truly grateful for your kind words and are thrilled to know that we met — and hopefully exceeded — your expectations.It means a lot to our team to know that their efforts made a difference during your stay. We always strive to provide the best service possible, and feedback like yours encourages us to keep doing what we love.We hope to welcome you back again soon!
1.0分
其他
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Not a very friendly place
Unfortunately our family trip to Atlanta got cancelled due to the fact the entire family got Covid. I contacted the hotel to at the very least try and postpone our trip due to it was a non-refundable prepaid reservation. This was beyond our control. Their response was sorry can't help you. I can only hope the manager at this hotel does not ever get into a situation beyond his control and sees that things happen sometimes. I was not asking for a refund, just a postponement. I would think they would be a little more accommodating. It will be the last time we visit this hotel.
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酒店回复: Thank you, Gerrie, for taking the time to share your experience with us. We’re truly sorry to hear about your family’s illness and the disappointment it caused during your planned trip. We completely understand how frustrating it must have been to deal with such an unexpected situation.While we regret that we were unable to accommodate your request due to the reservation policy, your feedback is valuable and helps us improve how we handle sensitive and unforeseen circumstances. We hope your family has made a full recovery, and we sincerely wish you better travel experiences in the future.Should your plans bring you back to Atlanta one day, we’d love the opportunity to provide you with a more positive and welcoming stay.
非常干净的酒店以后还会去
一晚住宿
到达办理入住手续时，我打电话给前台，告诉他我会晚点入住，接电话的人似乎不太友好。他们问我还要多久才能到达，我告诉他凌晨 1 点 25 分钟后才能到达。到达后，我告诉他我是打电话说要晚点到达的年轻女士，因为我要搬出我住的地方，在该地区有一些临时事务要做。那个人没有热情地迎接我，似乎对工作并不高兴。我因为搬家和回来打扫我搬出的房子而度过了漫长而紧张的一天，所以我又累又累。作为我这样的人，当我花钱并注意到这些事情时，我会立即向那个人提出这些问题，但我做不到。那天早上，当我下楼吃早餐时，与一些酒店相比，早餐很糟糕，一个小小的煎蛋卷，配上奶酪、香肠、干麦片和糕点。我本来希望有水果，但它只是一口吃的，本来可以做得更好。总体来说房间很干净，床很舒服。我还会再住这里吗？不会……
专业服务和出色的清洁效果。
We slept really well. The room was quiet, beds were very comfortable, blinds kept the room dark. The fitness room was very nice, well equipped with treadmills, stairclimber and weights. Breakfast was tasty with a pretty good selection. Despite being in a busy part of the city, the parking lot was well lit and felt safer. The staff were kind and helpful, especially the gentleman at the front desk Wednesday and Thursday.
We stayed in the suite and a door between the beds snd sitting area would have been helpful. Another hook for towels and a soap dispenser by the sink would have been appreciated.
Great hotel for the price. Thanksgiving holiday and there were some unruly family's next to ours. Not the hotels fault. Smiling faces at front desk. ☺️
Staff amazing! Really nice place to stay! Rooms was really nice! Bed’s comfortable! Overall stay was great!
Hotel was conveniently located for our trip, rooms were very clean with comfortable beds and staff was very friendly
The service and staff is great. The room was clean and bed was comfortable. The breakfast could be better. Not enough variety and the vegan sausage is not something every guess will enjoy.
Very large room; nice! Excellent temperature controls. Nice size bathroom. Friendly helpful staff. Will definitely stay again.
Not a very friendly place
Unfortunately our family trip to Atlanta got cancelled due to the fact the entire family got Covid. I contacted the hotel to at the very least try and postpone our trip due to it was a non-refundable prepaid reservation. This was beyond our control. Their response was sorry can't help you. I can only hope the manager at this hotel does not ever get into a situation beyond his control and sees that things happen sometimes. I was not asking for a refund, just a postponement. I would think they would be a little more accommodating. It will be the last time we visit this hotel.