酒店回复: Hi Muriel,Thank you for sharing your feedback about your recent stay with us. We take cleanliness and comfort very seriously, and we regret that your experience did not meet our standards. Our team works diligently to maintain the property, and we will ensure that your concerns are addressed with the staff to prevent future issues. We appreciate your comments regarding the tranquility of the location, and we hope you will consider giving us another chance to provide you with a better experience in the future.
3.0分
其他
原文
翻译提供方：Google
避免入住的酒店
很短。房间维护得不是很好，很喜欢在房间里住一晚，还可以。预算低
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酒店回复: Hello Rogerlesege,We appreciate your feedback on your recent stay. Our team is constantly working to improve our rooms to meet our guests' expectations. We apologize for any inconvenience caused and thank you for bringing this to our attention. Your comments will help us enhance the guest experience in the future.
4.0分
情侣出游
原文
翻译提供方：Google
物有所值，柜台服务非常快，谢谢，推荐！
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酒店回复: Hi Jacques,Thank you for your positive feedback! We’re delighted to hear that you found our hotel to offer great value and that our service at the front desk met your expectations. Our team strives to provide a swift and efficient check-in experience, and it’s wonderful to know we achieved this for you. We appreciate your recommendation and hope to have the opportunity to welcome you back in the future.
4.0分
其他
原文
翻译提供方：Google
平均的…。
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酒店回复: Hi Marcel, Thank you for sharing your feedback. We strive to provide a consistently high standard of service, and we regret that your experience did not fully reflect the quality we aim for. While we understand that certain aspects may not have met your expectations, many of our guests have expressed satisfaction with both our amenities and attentive staff. Our team works diligently to ensure a comfortable and enjoyable stay for every guest, and we take all comments seriously as part of our ongoing efforts to maintain and improve our standards.
1.0分
其他
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Save your money!! DISGUSTING!
This hotel was DISGUSTING!!! I would not even shower because the bathroom was soooo dirty I just wouldn’t feel clean. The toilet was dirty, the faucet was broken no knob, the shower just gross. Bedding stained and smelly. We put our shirts on the pillow cases because they were so dirty and stained.
1.0分
商务出差
Very dirty we didn't feel safe there this is all that was available i will not recommend this to stay
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酒店回复: Hello charles,Thank you for your feedback. We take cleanliness and guest safety very seriously, and it's concerning to hear your experience fell short of expectations. Your comments will help us enhance our services and maintain our standards. We appreciate you sharing your thoughts and hope future stays for other guests reflect a more positive experience.
1.0分
其他
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Bad business
Extending my stay was nowhere near as simple as it should be. ✨complimentary✨ Breakfast is listed on their website but literally not one day did they serve anything sort of breakfast whatsoever… well except for the 3 quarter filled cereal dispensers sitting out 24/7 with no bowls, spoons, or milk to go with it. When I alerted customer service on here, they contacted the motel, which is resulted in them flat out lying saying that breakfast was served every day. Absolutely absurd.
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酒店回复: Hello Ally,Thank you for sharing your experience. We strive to provide clear information about our amenities, and we regret that your expectations regarding breakfast were not met. Your feedback about the extension process is also valuable, and we will review it to ensure better communication in the future. We're committed to improving the overall guest experience, and your insights will help us in that endeavor. Thank you for your input.
3.0分
商务出差
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This hotel is very smokey. They put in some effort to refresh the rooms, but they'll never get all the smell out. In addition it needs a good cleaning. My real challenge is getting a receipt for the night for my business.
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酒店回复: Hello Jeremiah, Thank you for sharing your thoughts regarding your recent stay. We appreciate your feedback about the room freshness and cleaning. Your comments have been noted for future improvements. For receipt requests, please contact our management team directly, and they will assist you with obtaining the documentation you need for your business. We hope you have a great day!
1.0分
其他
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Horrible stay
Room was full of holes in the wall, door latch was broken, light beside bed was broke! Bathtub didnt drain and barely had warm water much less hot, faucet on bathroom sink was broke. Then when brough it to the front desk attention they DIDN'T seem surprised
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酒店回复: Hi Crystal, Thank you for your feedback, though we’re genuinely disappointed to hear that your stay did not meet your expectations. We’d like to clarify that our team routinely inspects rooms to ensure they meet our quality standards, and issues of this nature are not typical. While we understand your frustration, our staff does their best to address concerns as they arise, and we regret if their response did not come across as empathetic in the moment. We appreciate you bringing these matters to our attention, as it allows us to review maintenance protocols and reinforce our commitment to providing a comfortable experience for all guests.
3.0分
情侣出游
Better not to eat a breakfast, dirty dishes, no hot water. Unsure about the safety in the area.
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酒店回复: Hello Ali,Thank you for sharing your feedback regarding your recent stay. We appreciate your input on the breakfast and will ensure it is addressed with the relevant team members. Your concerns about hot water and safety are important, and we encourage guests to reach out to local authorities for guidance on safety. We hope your future travels are more enjoyable.
我租过的最糟糕的地方。没有热水，水也很少，地板很脏（里面和外面）很粘。没有早餐或咖啡。洗澡真的很恶心。卧室的窗帘被扯了一半......
唯一的一面：安静
避免入住的酒店
很短。房间维护得不是很好，很喜欢在房间里住一晚，还可以。预算低
物有所值，柜台服务非常快，谢谢，推荐！
平均的…。
Save your money!! DISGUSTING!
This hotel was DISGUSTING!!! I would not even shower because the bathroom was soooo dirty I just wouldn’t feel clean. The toilet was dirty, the faucet was broken no knob, the shower just gross. Bedding stained and smelly. We put our shirts on the pillow cases because they were so dirty and stained.
Very dirty we didn't feel safe there this is all that was available i will not recommend this to stay
Bad business
Extending my stay was nowhere near as simple as it should be. ✨complimentary✨ Breakfast is listed on their website but literally not one day did they serve anything sort of breakfast whatsoever… well except for the 3 quarter filled cereal dispensers sitting out 24/7 with no bowls, spoons, or milk to go with it. When I alerted customer service on here, they contacted the motel, which is resulted in them flat out lying saying that breakfast was served every day. Absolutely absurd.
This hotel is very smokey. They put in some effort to refresh the rooms, but they'll never get all the smell out. In addition it needs a good cleaning. My real challenge is getting a receipt for the night for my business.
Horrible stay
Room was full of holes in the wall, door latch was broken, light beside bed was broke! Bathtub didnt drain and barely had warm water much less hot, faucet on bathroom sink was broke. Then when brough it to the front desk attention they DIDN'T seem surprised
Better not to eat a breakfast, dirty dishes, no hot water. Unsure about the safety in the area.