Affordable, Clean, and Friendly Staff and Silent Neighborhood. Thats a great value for Money.
1.0分
其他
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This was the worst experience I've had so far. As soon as we got into room the bathroom was needed, there was a huge black bug sitting on top of the toilet paper as of he was extremely comfortable being there. I shooed him away and didn't think to much about it yet. While my son used the bathroom next he seen 2 more of the bugs and said i think those are cockroachs. Mean while i had went to go pick up a pizza so as he was telling me this another one ribs across the pizza box i had just sat down. I was like nope not staying. So i went to front desk and told them i think you have a Roach problem and the response was.... oh i believe the people that had room before you was an extended stay of 15 days (like the mention of roaches was no surprise) so they offered a different room. I said no thank you if there are roaches in 1 room that will be in others I'd like my money back and we will just go further up the road. I was informed the money would go back on card(im still waiting to see that happen) and we left.
2.0分
家庭亲子
When we came back to the hotel we found the door wide open. We think they were cleaning, freshening the towels? There were no staff around, no cleaning cart.
1.0分
其他
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Never stay here!
The outside property was a trashy mess. The room i reserved was given to someone else. The room we were givenhad electrical issues and we were moved to yet another room. Not what we reserved. Dirty, broken fixtures, problems with the tv. The second night we discovered roaches in our room. WORST STAY EVER. I'll never st here again.
5.0分
朋友出游
I was on a long trip and this was nice to stop for a break clean quite and enjoyable
3.0分
朋友出游
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The property was Ok, but the rooms I think it could be better, specially on the bathroom area, in addition the lady at night shift she should be more respectful and friendly
3.0分
其他
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No one at front desk at check in. When reservation was made ,a handicap room was requested. Upon arrival the room we were assigned was not a handicap. The staff moved us to handicap room. The door was so sticky that physical force was needed to get the door open. The floors in the room had not been cleaned. The shower knob was not operating correctly making taking a shower almost impossible
1.0分
其他
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I booked and prepaid online. As soon as I pulled up into the parking lot, I knew I didn’t want to stay there! I thought it was already paid for, so I went to check in. The woman at the front said I had to pay again. I left immediately and was charged for the room. This place is definitely a homeless motel and I do not recommend staying there as a traveler. Filthy dirty, and very unsafe.
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酒店回复: Dear Susan,We are truly sorry to hear about your recent experience, please accept our sincerest apologies that your visit did not meet expectations.It's very concerning to learn about the confusion with your payment and the condition of the property as you perceived it. This is not the experience we aim to provide any of our guests. Your feedback has been shared with our management as well as ******* as we didn't receive your payment from 3rd Party, that was the only reason we ask for form of payment while checkin, we were very confident if you had visited our room, you would have been delighted, We hope to serve you next time, Thank you
1.0分
其他
Checked in at 2 am room was dirty never changed sheets just remade bed
2.0分
情侣出游
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Poorly maintained. Large painting fell on us while we were sitting on the bed eating and watching TV. Property never apologized, or offered another room or the option to check out and cancel. Manager said "we don't have cameras in the rooms so I don't know the truth about what happened." This was a last minute rush booking and lesson learned. Disputed charges with property and ******* and was told nothing could be done.
Affordable, Clean, and Friendly Staff and Silent Neighborhood. Thats a great value for Money.
This was the worst experience I've had so far. As soon as we got into room the bathroom was needed, there was a huge black bug sitting on top of the toilet paper as of he was extremely comfortable being there. I shooed him away and didn't think to much about it yet. While my son used the bathroom next he seen 2 more of the bugs and said i think those are cockroachs. Mean while i had went to go pick up a pizza so as he was telling me this another one ribs across the pizza box i had just sat down. I was like nope not staying. So i went to front desk and told them i think you have a Roach problem and the response was.... oh i believe the people that had room before you was an extended stay of 15 days (like the mention of roaches was no surprise) so they offered a different room. I said no thank you if there are roaches in 1 room that will be in others I'd like my money back and we will just go further up the road. I was informed the money would go back on card(im still waiting to see that happen) and we left.
When we came back to the hotel we found the door wide open. We think they were cleaning, freshening the towels? There were no staff around, no cleaning cart.
Never stay here!
The outside property was a trashy mess. The room i reserved was given to someone else. The room we were givenhad electrical issues and we were moved to yet another room. Not what we reserved. Dirty, broken fixtures, problems with the tv. The second night we discovered roaches in our room. WORST STAY EVER. I'll never st here again.
I was on a long trip and this was nice to stop for a break clean quite and enjoyable
The property was Ok, but the rooms I think it could be better, specially on the bathroom area, in addition the lady at night shift she should be more respectful and friendly
No one at front desk at check in. When reservation was made ,a handicap room was requested. Upon arrival the room we were assigned was not a handicap. The staff moved us to handicap room. The door was so sticky that physical force was needed to get the door open. The floors in the room had not been cleaned. The shower knob was not operating correctly making taking a shower almost impossible
I booked and prepaid online. As soon as I pulled up into the parking lot, I knew I didn’t want to stay there! I thought it was already paid for, so I went to check in. The woman at the front said I had to pay again. I left immediately and was charged for the room. This place is definitely a homeless motel and I do not recommend staying there as a traveler. Filthy dirty, and very unsafe.
Checked in at 2 am room was dirty never changed sheets just remade bed
Poorly maintained. Large painting fell on us while we were sitting on the bed eating and watching TV. Property never apologized, or offered another room or the option to check out and cancel. Manager said "we don't have cameras in the rooms so I don't know the truth about what happened." This was a last minute rush booking and lesson learned. Disputed charges with property and ******* and was told nothing could be done.