The motel was conveniently located but the pillows were flat and towels for showering were hard and small.
1.0分
其他
展开
Went for a Notre Dame football game. The room had roaches. The front desk stated they had no rooms available to move us. So, after a night game in South Bend, we decided to drive back to Chicago at midnight rather than sleep in a dirty room with roaches. Nasty to say the least !!
1.0分
情侣出游
展开
I was optimistic based upon other reviews, but as soon as we got to our room, went to bathroom and there was a cockroach in the tub, not one bar of soap, just shampoo, conditioner and lotion, to wash your hands, hair on the duvet and the front desk sign that they had stepped away for a minute was out our whole stay. At one point our key wouldn’t get us into our room and my husband had to whistle really loud after standing there for about 10 minutes before someone came to the desk. I expected more for paying $250/night due to ND game!
3.0分
商务出差
展开
Hotel was clean. Pillows left a lot to be desired. No soap in our room, and room was not cleaned or refreshed the first day there. Thin blanket on bed and had several cigarette burn holes in it.
展开
酒店回复: Hi Patrick,Thank you for your feedback. We’re glad to hear the hotel was clean, but we apologize for the issues with the pillows, missing soap, and lack of room refresh on the first day. We also regret the condition of the blanket. Your comments have been shared with our team to improve these areas. We appreciate you bringing this to our attention.Jeremy Ward #Team6
1.0分
情侣出游
Room was filthy, pillows and bedding need to be replaced.
Blood stains in the bathroom.
A/c was tremendously loud.
展开
酒店回复: Hi John,We’re very sorry to hear about the condition of your room and sincerely apologize for the cleanliness and maintenance issues you experienced. This is unacceptable, and your feedback has been shared with our housekeeping and maintenance teams for immediate action. Thank you for bringing this to our attention, We hope you consider staying with us again in the future to experience the improvements made. Jeremy Ward #Team6
1.0分
其他
展开
Game day Gag fest
It took me three sets of keys and a room change for me to finally access my room. Once I did, there was no shampoo for the shower and the towels looked like they haven’t been replaced in 20 years.
3.0分
其他
展开
The staff were all very friendly and helpful. The rooms were big. The area had a lot of dining options, good parking, close to University of Notre Dame- However Bring your own towels and Pillow. Towels were basically rags only slightly bigger than a hand towel. The pillow felt like a scrunched up towel stuffed in a pillow case. Still- all in all very good value! Will bring a pillow and towel next time.
4.0分
家庭亲子
TV remote did not work, telephone in room did not work so unable to call front desk to tell them about the remote. Very close to campus
2.0分
其他
展开
Came in from out of state for ND football game and went straight to the game and checked in later. Sadly the hotel had given out excessive amount of towels to people who had checked in prior to our arrival and we paid the same and only got hand towels for drying off purposes. The hotel was fine but extremely basic with almost hard cot like queen beds.
展开
酒店回复: Hi Heather, Thank you for your rating. We regret to see that your experience fell far short of expectations. Guest feedback is important for us to identify where improvements are most needed. We are taking this as an opportunity to review and enhance our services. We hope to welcome you again soon. Sarah Jacobs #Team6
酒店地理位置很好，但房间的卫生状况简直糟糕透顶。床单很脏，毛巾摸起来像擦店里的抹布，上面还有污渍。房间地板也很脏。如果我再来这个地区，绝对不会再住这家酒店了。
The motel was conveniently located but the pillows were flat and towels for showering were hard and small.
Went for a Notre Dame football game. The room had roaches. The front desk stated they had no rooms available to move us. So, after a night game in South Bend, we decided to drive back to Chicago at midnight rather than sleep in a dirty room with roaches. Nasty to say the least !!
I was optimistic based upon other reviews, but as soon as we got to our room, went to bathroom and there was a cockroach in the tub, not one bar of soap, just shampoo, conditioner and lotion, to wash your hands, hair on the duvet and the front desk sign that they had stepped away for a minute was out our whole stay. At one point our key wouldn’t get us into our room and my husband had to whistle really loud after standing there for about 10 minutes before someone came to the desk. I expected more for paying $250/night due to ND game!
Hotel was clean. Pillows left a lot to be desired. No soap in our room, and room was not cleaned or refreshed the first day there. Thin blanket on bed and had several cigarette burn holes in it.
Room was filthy, pillows and bedding need to be replaced.
Blood stains in the bathroom.
A/c was tremendously loud.
Game day Gag fest
It took me three sets of keys and a room change for me to finally access my room. Once I did, there was no shampoo for the shower and the towels looked like they haven’t been replaced in 20 years.
The staff were all very friendly and helpful. The rooms were big. The area had a lot of dining options, good parking, close to University of Notre Dame- However Bring your own towels and Pillow. Towels were basically rags only slightly bigger than a hand towel. The pillow felt like a scrunched up towel stuffed in a pillow case. Still- all in all very good value! Will bring a pillow and towel next time.
TV remote did not work, telephone in room did not work so unable to call front desk to tell them about the remote. Very close to campus
Came in from out of state for ND football game and went straight to the game and checked in later. Sadly the hotel had given out excessive amount of towels to people who had checked in prior to our arrival and we paid the same and only got hand towels for drying off purposes. The hotel was fine but extremely basic with almost hard cot like queen beds.