酒店回复: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jayson EstacioAssistant Front Office Manager
酒店回复: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jayson EstacioAssistant Front Office Manager
酒店回复: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jayson EstacioAssistant Front Office Manager
酒店回复: Dear Guest,Thank you for taking the time to share your feedback.We are truly sorry to learn about your experience, particularly the strong odour in the room and the inconsistent water temperature in the shower. This is certainly not the level of comfort we aim to provide, and we understand how frustrating and uncomfortable this must have been. Please be assured that your comments have been shared with our Engineering and Housekeeping teams for immediate review and follow-up.We do appreciate your acknowledgment of our convenient location and the breakfast variety, though we regret that the overall experience did not meet your expectations.Your feedback is very important to us, and we thank you for highlighting these concerns. We hope we may have the opportunity to restore your confidence in us with a much-improved stay in the future.Warm regards,Jayson EstacioAssistant Front Office Manager
酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback with us.We’re truly delighted to hear that you enjoyed the beautiful city view, spacious and clean room, plentiful breakfast, and the warm service from our front desk team. Your kind words mean a great deal to us.At the same time, we sincerely apologise for your experience at the noodle station. We are very concerned to hear about the service attitude you encountered, as this is certainly not reflective of the hospitality standards we uphold. Your feedback has been shared with our culinary leadership team for immediate review and follow-up to ensure this is addressed appropriately.Thank you for bringing this to our attention. We truly value your feedback and hope to welcome you back again for an even more seamless and enjoyable stay.Warm regards,Jayson EstacioAssistant Front Office Manager
酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback with us.We’re pleased to hear that you appreciated the room size, convenient location near Clarke Quay and the MRT station, and the surrounding dining and shopping options. It’s also lovely to know that one of the rooms offered an enjoyable view of the pool and river.At the same time, we sincerely apologise for the inconvenience caused by the room allocation. We understand how important it is for travelling companions to be placed near each other, especially when the request was made well in advance. We regret that we were unable to meet your expectation on this occasion, and we are truly sorry for the inconvenience this caused during your stay. Your feedback has been shared with our reservations and front office teams for review to help improve coordination and communication in the future.We also appreciate your comments regarding the room orientation and facilities, which have been noted for internal review.Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide a more seamless experience.Warm regards,Jayson EstacioAssistant Front Office Manager
酒店回复: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jayson EstacioAssistant Front Office Manager
酒店回复: Dear Guest,Thank you for your excellent rating. We hope to welcome you back for another amazing experience in the future.Yours Sincerely,Jayson EstacioAssistant Front Office Manager
酒店回复: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jayson EstacioAssistant Front Office Manager
酒店非常干净卫生！靠近克拉码头，地铁站200米，出行非常方便，前台服务贴心热情！酒店客房干净舒适！下次继续选择！
这家酒店的健身房非常大！绝绝子！
分了三块 一块是力量设备区和跑步机 还有一块是史密斯架哑铃区域 楼上还有单车和瑜伽的区域 设备种类也很丰富
二楼的泳池景观也不错 可以看到克拉码头的全景
客房整体蛮大的 大的行李箱摊开2个可以绰绰有余
春节入住还送了🍊和🧧
地铁站出来了记得要看廊道里的标识 第一次走反几乎绕了一圈
先说交通，地理位置非常好，鱼尾狮/国家美术馆/来福士酒店/china town/maxwell等都在2公里内(也就是说打grab也都在起步价）搭地铁去滨海湾花园那块也不远~ ～ 再说美食，酒店对面的商场里有好喝的椰子水和早饭可以买亚坤吃，酒店就在克拉码头附近，记得早点预约珍宝蟹🦀😋隔条马路就是松发肉骨茶～排队人很多的话黄亚细也不错吃～～ 对于初次玩坡的人来说这个酒店在春节性价比很高～大堂电梯等太久＋夜晚稍微有点吵这些都是小问题👌👌
住了两晚，第一晚给我的是一间拐角房，窗外能看见新加坡街道，床宽1.2很舒适，第二晚换到了正常房间，窗外无法观景，床宽1米还行吧，空调很凉，晚上会有点冷。酒店位置中心地段很方便，出门地铁站，吃东西也很方便。总体评价还不错！
空调24小时超低温，还是掩盖不住浓厚的味道。位置确实不错，在克拉码头，距地铁站100米。除此以外没有任何优点。虽然很努力打扫卫生，但设备过于陈旧，连洗澡水都忽冷忽热，洗个澡要随时警惕被烫伤。早餐花样不少，味道一般，茶倒是很不错。
酒店不错！窗外城景，房间的设施干净整洁，房间很宽敞也很新，在寸土寸金的新加坡很难得！早餐很丰盛，必须点赞！前台服务也很好！就是早餐茂记面档有个中国厨师态度哼哼的，要了两碗面（一点面一只虾）还反复确认爱搭不理，这个态度早晚会被投诉！
房间大小还可以，定的两间，有一间位置可以，阳台出去对着酒店泳池还能看到克拉码头一角，河上还有一排船。另一间位置就很差，对着马路，比较吵。酒店工作人员基本都是马来人，基本没看到华人肤色的。
淋浴房和抽水马桶就是最普通的那种，房间没有免费的水，但是洗手台有净水龙头可以接水喝。
酒店出去过了桥就是克拉码头。酒店去地铁站也是无缝衔接淋不到雨的那种。酒店对面有个商场，里面Mr coconut也有，霸王茶姬星巴克汉堡王，还有娘惹菜，肉骨茶，粤菜的翠华也有，负一楼还有一层吃的，价格更亲民一点，基本吃的都可以解决了。负一层的超市是日本超市都是卖日本品牌的，东西也挺多。
唯一不满意的就是定了酒店留言强调了帮我们两个房间安排在一起，但是感觉酒店方故意的吧，提前将近两个月定的房，到酒店当天办理入住说没有一起的房间，还分的特别开，在一层的两头，拿东西特别不方便。
房间很大，设施很齐全，服务员态度不错 给做了免费升级、出门就是码头 晚上转转很舒服 酒店门口10米就是商场 有超市可以逛逛 10分就就到警署了
酒店就在克拉码头边上，离地铁站，唐人街，新加坡国家美术馆，鱼尾狮公园都很近，出行方便，有带滑梯的游泳池，小孩很喜欢
地理位置优越 能看到克拉码头 房间很大 还免费提供了一个加床方便带中大童的家庭 早餐非常丰富 欧美客户居多 泳池也很好