酒店回复: Javier,Thank you for taking the time to tell us about your experience at Hawthorn Extended Stay by Wyndham Pflugerville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
4.0分
其他
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The whole staff is really friendly and help full answer any question in the best of their abilities.
I would like to recommend the breakfast menu mean add or replaced some items ex, the potato for pancake in other word create a more balanced menu for the week.
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酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Pflugerville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
5.0分
家庭亲子
The rooms were nice and spacious. The fully kitchen made this a very pleasant stay. Dishes and cookware. Pool was nice and quiet.
5.0分
其他
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Hawthorn Extended Stay by Wyndham
I've never stayed at this chain before but the hotel was nicer than I thought. Room was big with a full size fridge, microwave and even a spot to eat in the kitchen. The pool was nice and clean. I'll definitely stay here again.
4.0分
其他
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The AC made a loud vibrating sound after it was on for a while (room 311). It was set on 70 Cool when I arrived and the room was hot. I put it on 65 and it finally cooled the room. The workout fitness room was awesome. The seat adjustment for the bicycle is stripped so you can’t adjust the heigjt of the seat. The darn AC kept waking me up during the night when it came on.
5.0分
情侣出游
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Love it you can’t go wrong. There’s so many stores around you. Anything that you need? DoorDash is quick and the parking is easy. Front desk is friendly. Didn’t wake up for the breakfast, but you know what everything else made up for.
5.0分
其他
Good price and great hotel it's very clean and the staff is very nice
The hotel is only 3 years old and it still smells new
4.0分
其他
Excellent staff, Breakfast is not very appealing. The sofa in our room needs replacement looks dirty and stained.
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酒店回复: David,Thank you for taking the time to tell us about your experience at Hawthorn Extended Stay by Wyndham Pflugerville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely, Management
5.0分
家庭亲子
very clean and the personnel were very professional and kind
2.0分
商务出差
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I was extremely disappointed in my 2 night stay. The first morning i was taking a friend to hospital. We got down at 6.15am for breakfast. No coffee. No decaf. No eggs. No one available fixing more. No one at reception. When I returned at 2.30 pm and complained i was told no one else had complained about this. However, I met another guest who had repeatedly lodged complaints. This happens consistently in the early mornings as large groups of workers line up before breakfast to fill their thermoses. I definitely dislike being lied to by staff. This sends a clear message that guest concerns are not taken seriously.
In addition, your website states there is daily linen service. A small posted sign in the restroom states this happens every 3 days. More false advertising.
The same large group of workers were also extremely loud and drinking and having a tailgate party in the parking lot creating an unsafe environment for single female guests. One of the above would have caused a less than satisfactory stay. All taken together makes me loathe to stay at another Hawthorn Suite...certainly not this one in Pflugerville.
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酒店回复: Monika,Thank you for your feedback, we are very sorry that you did not enjoy your stay with us. Thank you for letting us know what areas we can improve on in the future, our goal and mission is to make sure all our guests are happy and satisfied.Sincerely, Management
非常好，非常感谢。
The whole staff is really friendly and help full answer any question in the best of their abilities.
I would like to recommend the breakfast menu mean add or replaced some items ex, the potato for pancake in other word create a more balanced menu for the week.
The rooms were nice and spacious. The fully kitchen made this a very pleasant stay. Dishes and cookware. Pool was nice and quiet.
Hawthorn Extended Stay by Wyndham
I've never stayed at this chain before but the hotel was nicer than I thought. Room was big with a full size fridge, microwave and even a spot to eat in the kitchen. The pool was nice and clean. I'll definitely stay here again.
The AC made a loud vibrating sound after it was on for a while (room 311). It was set on 70 Cool when I arrived and the room was hot. I put it on 65 and it finally cooled the room. The workout fitness room was awesome. The seat adjustment for the bicycle is stripped so you can’t adjust the heigjt of the seat. The darn AC kept waking me up during the night when it came on.
Love it you can’t go wrong. There’s so many stores around you. Anything that you need? DoorDash is quick and the parking is easy. Front desk is friendly. Didn’t wake up for the breakfast, but you know what everything else made up for.
Good price and great hotel it's very clean and the staff is very nice
The hotel is only 3 years old and it still smells new
Excellent staff, Breakfast is not very appealing. The sofa in our room needs replacement looks dirty and stained.
very clean and the personnel were very professional and kind
I was extremely disappointed in my 2 night stay. The first morning i was taking a friend to hospital. We got down at 6.15am for breakfast. No coffee. No decaf. No eggs. No one available fixing more. No one at reception. When I returned at 2.30 pm and complained i was told no one else had complained about this. However, I met another guest who had repeatedly lodged complaints. This happens consistently in the early mornings as large groups of workers line up before breakfast to fill their thermoses. I definitely dislike being lied to by staff. This sends a clear message that guest concerns are not taken seriously.
In addition, your website states there is daily linen service. A small posted sign in the restroom states this happens every 3 days. More false advertising.
The same large group of workers were also extremely loud and drinking and having a tailgate party in the parking lot creating an unsafe environment for single female guests. One of the above would have caused a less than satisfactory stay. All taken together makes me loathe to stay at another Hawthorn Suite...certainly not this one in Pflugerville.