酒店回复: Dear Guest,Thank you for returning to stay at the Grand Park City Hall. We are glad that you liked the fantastic location of our hotel, which is near tourist attractions, shopping malls, eateries and public transportation. The high ratings that you had kindly given us are much appreciated by our team members and we look forward to welcoming you back on your next trip to Singapore.Warmest regards,Management Team at Grand Park City Hall
4.5分
豪华房
家庭亲子
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这家酒店在携程叫“新加坡君乐皇府酒店”,在高德上面叫“滨海湾宾乐雅酒店”,打车的时候直接输入或说它的英文名“GRAND PARK CITY HALL”都能找到。
酒店回复: Dear Guest, Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you and your family as our guests.We are glad that you liked the location of our hotel, which is central and is near sightseeing attractions, shopping malls, eateries and public transportation. We are delighted to know that your stay was excellent and that you were happy with the facilities of the hotel. The high ratings that you had generously given us are much appreciated by our team members.We look forward to welcoming you and your family back for another wonderful and enjoyable stay on your next trip to Singapore.Warmest regards,Management Team at Grand Park City Hall
酒店回复: Dear Jiaice88,Thank you for staying at Grand Park City Hall. It was a pleasure having you as our guest. We are glad that you liked the location of our property, which is central and is close to sightseeing attractions, shopping centres, eateries and public transportation. We trust that you had a wonderful stay and look forward to serving you again on your next trip.Warmest regards,Management Team at Grand Park City Hall
酒店回复: Dear Guest,Thank you for choosing to stay at the Grand Park City Hall. We are delighted to know that you liked the central location of our property, which is near sightseeing attractions, shopping malls, eateries and public transportation. The perfect ratings that you had kindly given us are much appreciated. We look forward to welcoming you back and to serving you again on your next trip to Singapore.Warmest regards,Management Team at Grand Park City Hall
酒店回复: Dear Guest,Thank you for taking time to provide us your feedback regarding your booking at Trip.com platform. We understand your sentiments and hope that overall, your stay was pleasant and comfortable. We look forward to welcoming you back in the near future.Warmest regards,Management Team at Grand Park City Hall
酒店回复: Dear Guest,Thank you for choosing to stay at our Crystal Club and for giving us high ratings for your recent stay. We are glad that you liked the central location of our hotel, which is near sightseeing attractions, shopping malls, eateries and public transportation. We have also noted your comment on the soft drink incident and would like to apologise for the service rendered by the team member. We trust that overall, your stay was enjoyable and look forward to serving you again on your next trip to Singapore.Warmest regards,Management Team at Grand Park City Hall
酒店回复: Dear Guest,We are delighted to hear that you were happy with the location of our hotel. Many of our guests return to stay with us whenever they are in Singapore as they liked our property's location which is near sightseeing attractions, shopping malls, eateries and public transportation. We appreciate the high ratings that you had given us and we look forward to serving you again on your next trip to Singapore.Warmest regards,Management Team at Grand Park City Hall
5.0分
豪华房
家庭亲子
地理位置:距离市政大厅地铁站步行5分钟,在我们去年住的温德姆对面,转弯就是赞美广场和圣安德烈教堂
面积:30平对于寸土寸金的新加坡来说,这面积简直感人,2个大行李箱完全可以摊开
服务人员热情细心
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酒店回复: Dear Guest,Thank you for a lovely review of your recent stay at Grand Park City Hall. We are glad that you liked the central location of our property, the spacious room and the warm services rendered by our team members. We deeply appreciate the full ratings that you had given us and we look forward to welcoming you back for another delightful stay soon.Warmest regards,Management Team at Grand Park City Hall
5.0分
水晶俱乐部豪华房
家庭亲子
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已经连续两年春节假期入住新加坡的这家酒店,印象最深的是工作人员GLadys, I man,Amanda,非常的热情友好。每一次都受到了非常周到的招待,让我感到宾至如归。入住的房间在新加坡算是比较大的,设施也比较新,打扫的很干净,Twg的茶包有本地特色也非常好喝。最最喜欢的是行政酒廊,每天能吃到早晚餐和点心。我饮食很挑剔。但是这里烟熏三文鱼,水果,优质蛋白,全麦面包,南洋特色主食一应俱全。而且每天都会换菜色。出门在外能吃得这么好,真的很惊喜,酒店每次到新加坡的首选。再次感谢全体工作人员的照顾,祝生意兴隆。
Having stayed at this Singapore hotel for two consecutive Chinese New Year holidays, what stands out most is the exceptionally warm and friendly staff—especially Gladys, Iman, and Amanda. Each visit has been met with such thoughtful hospitality that I truly felt at home. The rooms are quite spacious by Singapore standards, well-appointed with modern amenities, and impeccably clean. The TWG tea, a lovely local touch, is a delightful bonus. My absolute favorite, however, is the Executive Lounge. It offers an impressive variety of breakfast, dinner, and snacks daily. As someone with a selective palate, I was pleasantly surprised to find everything from smoked salmon, fresh fruit, high-quality proteins, and whole-grain bread to local Nanyang specialties—all available, and the menu changes daily. To dine so well while traveling has been a wonderful surprise. This hotel has undoubtedly become my first choice in Singapore. My sincere thanks again to the entire team for their exceptional care. Wishing you continued success.
酒店回复: Dear Guest,Thank you for choosing to stay at the Grand Park City Hall. It was a pleasure having you as our guest. We have noted your comment regarding the smell and will follow up to eliminate it. Please accept our apology for the discomfort caused. We are glad that you were happy with the location of our property, which is near sightseeing attractions, shopping malls, eateries and public transportation.We look forward to welcoming you back in the near future.Warmest regards,Management Team at Grand Park City Hall
服务人员不错,已经第二次预订了,酒店位置很好,出行方便,附近有很多景点,吃的东西也超多。
这家酒店在携程叫“新加坡君乐皇府酒店”,在高德上面叫“滨海湾宾乐雅酒店”,打车的时候直接输入或说它的英文名“GRAND PARK CITY HALL”都能找到。
酒店位置很好,北面是福康宁公园,南面是圣安德烈教堂,往西走几分钟就是克拉码头,离CITY HALL地铁站非常近,离克拉码头地铁站也不远。鱼尾狮公园、国家美术馆、福康宁公园、克拉码头、莱佛士登陆遗址全部都在步行范围内。
下午四点从机场打Grab的标准车到酒店也才130元人民币,但是中午12点半从酒店打Grab 6座亲子车去机场用了270多,其实车型差不多。
2大2小定了两个房间,携程订单注明了要求连通房,并且提前邮件联系了酒店预订部要求连通房,酒店预订部给我回了邮件说安排好了。结果到了前台Check-in的时候,说当天没有连通房了,邮件不是guarantee,没有遇到会中文的前台。因为当天晚上还有行程安排,所以没有在前台纠缠,但态度强硬的告诉了酒店前台我第二天会要求换房间,同时给携程客服反馈了。第二天给我换了亲子连通房,还是比较满意,毕竟还要住5晚,连通房方便照顾孩子。
酒店欧美游客比较多,早餐的时候就能看出来,即便是春节期间,中国旅客不到1/4,早餐大致有四个餐台,其中一个有粥、包子、咸菜等中国餐食,但是选择较少,6个早上也基本没变化,但是西式早餐很丰富,三文鱼片也每天无限量供应,品质还是不错的,我比较满意。
携程介绍酒店是2018年重新装修过,之前比较担心设施老旧,实际上房间保养不错,感觉很新,窗明几净,打扫得很干净,卫生情况很好。龙头是汉斯格雅的,洁具是科勒的,房间有冰箱,没有瓶装水,但是新加坡的自来水品质较高,且房间提供的饮水机有净水和烧水功能,简单易操作,茶包是TWG,适合每天不离热茶的我。对酒店吹风机比较在意的我自己带了徕芬,但酒店的吹风机虽然不是戴森,但其实也还好,不是对高速吹风机有执念的应该完全没问题。亲子房提供小朋友的拖鞋、牙刷、洗发水和沐浴露。
最重要的是床品很舒适,给了我们一家6晚舒适的睡眠,床垫有支撑感但不硬,重点说下枕头,各品牌连锁大牌酒店也住了个七七八八了,最怕就是酒店的枕头,但是这家酒店的枕头很舒服,比一般的枕头窄一点,但是很有支撑力,仰卧侧卧都舒服,适合我的颈椎,这个要大大的赞一个。另外,亲子房的床是靠墙的,给了带娃的我很大的安心。
酒店很好,但是携程的价格和补差机制不好,提前4天预定并在线付全款,结果到入住那天发现选择到店付价差4000多,在线付价差1300多。跟携程沟通后,携程以支付方式不同为由只退还了1300多差价,对消费者而言明显会选择更优惠的支付方式。
这是酒店顶楼露台拍的照片,金沙、榴莲壳、滨海湾近在咫尺,感觉这个角度烟花秀也能看到一点呢。4楼的游泳池对着就是福康宁公园。
新加坡君乐皇府酒店地段优势明显,近市政厅地铁站与商场,出行、用餐都很方便。酒店整体干净整洁,服务态度友好,办理入住效率尚可,床品舒适,卫生间空间够用,基础体验达标。花园与泳池设计加分,适合休闲放松。
不足之处在于部分设施偏老旧,房间采光一般,早餐种类中规中矩,性价比不算突出。整体是合格的市中心商务酒店,胜在位置便利,但硬件与服务未达同价位奢华水准,适合看重地段的游客。
房间的空间很大,估计可以加床,靠窗有一个小沙发,一个小缺憾就是没有额外的椅子,没办法对坐。沙发边和厕所的插座孔支持国内的两孔插头,床头柜上有两个usb、一个type-c插口,可以直接给手机充电。斜对面就是funan商厦,吃饭购物比较方便,离cityhall地铁口就一个红绿灯口,步行大概5分钟左右。步行去克拉克码头、珍宝海鲜坊、松发肉骨茶、教堂都很近。酒店一楼大堂很小,入住办理在三楼,四楼有游泳池,水不深,适合带娃。旺季入住时间基本要中午一点以后,最好提前多定一晚,不然下了飞机又累又困真的很惨
这里想特别说一下携程预售可以考虑跟酒店预定更好的synchronize。我用了三张券,然后由于中间一天预售房已被订完,我就以携程官方价加了一晚。到酒店入住时,订单居然是一天一天的,导致前台要打印四张单子让我签,费时费力。
另外就是我以携程价加订的那晚(无早),后来我到酒店再看同一天价格时,我订的价格居然比加早的价格还贵一些。这就让人有点恶心。知道你携程家大业大,垄断行业,但是这种小事情能不能对客户权益保护的更好一些。起码你补我个差价或者系统里让酒店给补个早餐也好。这年头不就讲究个体验感???
酒店房券定的水晶俱乐部房间,性价比真的超级高,酒店位置非常好,市中心的重要景区,随便溜达就到了,9楼的水晶俱乐部有早餐,下午茶,晚餐,带娃溜达完回来吃饭睡觉,非常轻松。俱乐部户外区域可以看到警署,消防中心,景观好。而且配备有泳池健身房,度假需求都能满足,房间在新加坡也算空间比较充足的。带娃出行,大部分服务人员都很好,主动为我们提供帮助。
不足之处,早餐很一般,感觉都是白人饭印度饭,没有粉面。这里客人也是白人居多。还有一个小插曲,我们想从俱乐部休息室带一杯汽水回房间,询问了服务人员,先是英文回复我说可以的,然后又突然中文说,只能在休息室喝不让外带,这其实也很正常,但是第二天看到一个白人同样的行为,也是询问了服务人员,服务人员让他带走了。
地理位置真的绝了
下楼右转就是7-11还有funan商场,里头有食阁可以解决用餐问题。还有圣安德烈教堂。Cityhall地铁站也在这,做观光巴士也直接在这就能下车
下楼左转走到大路上,左边旧禧街警察局,对面福康宁公园,右边走下去就是克拉码头。
步行十几分钟就能到鱼尾狮
地理位置:距离市政大厅地铁站步行5分钟,在我们去年住的温德姆对面,转弯就是赞美广场和圣安德烈教堂
面积:30平对于寸土寸金的新加坡来说,这面积简直感人,2个大行李箱完全可以摊开
服务人员热情细心
已经连续两年春节假期入住新加坡的这家酒店,印象最深的是工作人员GLadys, I man,Amanda,非常的热情友好。每一次都受到了非常周到的招待,让我感到宾至如归。入住的房间在新加坡算是比较大的,设施也比较新,打扫的很干净,Twg的茶包有本地特色也非常好喝。最最喜欢的是行政酒廊,每天能吃到早晚餐和点心。我饮食很挑剔。但是这里烟熏三文鱼,水果,优质蛋白,全麦面包,南洋特色主食一应俱全。而且每天都会换菜色。出门在外能吃得这么好,真的很惊喜,酒店每次到新加坡的首选。再次感谢全体工作人员的照顾,祝生意兴隆。
Having stayed at this Singapore hotel for two consecutive Chinese New Year holidays, what stands out most is the exceptionally warm and friendly staff—especially Gladys, Iman, and Amanda. Each visit has been met with such thoughtful hospitality that I truly felt at home. The rooms are quite spacious by Singapore standards, well-appointed with modern amenities, and impeccably clean. The TWG tea, a lovely local touch, is a delightful bonus. My absolute favorite, however, is the Executive Lounge. It offers an impressive variety of breakfast, dinner, and snacks daily. As someone with a selective palate, I was pleasantly surprised to find everything from smoked salmon, fresh fruit, high-quality proteins, and whole-grain bread to local Nanyang specialties—all available, and the menu changes daily. To dine so well while traveling has been a wonderful surprise. This hotel has undoubtedly become my first choice in Singapore. My sincere thanks again to the entire team for their exceptional care. Wishing you continued success.
因为还有想去的景点没有去,临时决定加一天行程,改签好看酒店,原先定的禧街铂尔曼没有房型了,看距离最近的酒店,这家酒店离的近价格和铂尔曼差不多,就定了这家。房间挺大的,就是设施有点旧,而且走廊和房间都有一股味道,就住一晚,白天都去景点了,也能接受。早饭没有定不知道好吃哇,没有发言权。送了水果果盘,这是要表扬的。地理位置很好。附上附近景点的照片,新加坡海上很美的。