The Hornsbury Mill is a very charming hotel, set in beautiful grounds with a little lake. The staff are very friendly and attentive and the bed comfortable. I had the full English (vegan) breakfast and it was very tasty. The one complaint I had was that when the very charming old mill wheel is on and turning (which they switch off at 8pm), the noise made a constant thud in my room and bothered me a little. I assume it won’t be too much of a bother though to most people, who would be in bed well after 8pm, but on this particular occasion I was exhausted and needed to go to bed very early and get a good night’s rest. The other noise that bothered me was that my room # 6 was at the back of the hotel where the dumpsters are and where the staff seemed to hang out for a little while after their shift, which again disrupted my sleep. However, I did speak to someone (I assume the owner?) who was very apologetic and said he would address this. Overall I was very happy with the hotel and would recommend it.
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酒店回复: Hi Lesley,Thank you for your top rating and feedback. I am delighted that you found our hotel to be in a delightful setting, and our staff to be so helpful. The wheel is such a distinctive part of the mill and ask to see it in action. We do make sure that it is turned off in the evening. If guests find the wheel is disturbing them earlier in the day, we ask them to just let a member of staff know. Staff have now been given a break area away from room 6 so this shouldn't be an issue going forward. We hope to welcome you back again for another stay.
4.0分
其他
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Old hotel with friendly welcome
A lovely old hotel with friendly staff and a warm welcome.
Breakfast had a good choice and came well presented and hot.
The room was clean and offered free bottles of water and tea, coffee and biscuits.
A very enjoyable stay
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酒店回复: It is super to read that you found our staff to be so friendly, as that is what we always aim for. Our housekeeping and kitchen teams will be thrilled to read your positive comments too. Thank you so much for taking the time to leave a review and we hope that you will stay with us again soon.
5.0分
其他
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Lovely Mill
What a lovely mill, the rooms were great, the bed very comfy, breakfast was brilliant and the grounds were really pleasant and charming to walk around. The staff were friendly and helpful.
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酒店回复: Thanks Maria. The staff will be delighted to find you thought of them to be friendly and helpful.
5.0分
其他
This place is our favourite its is so beautiful amazing grounds such lovely staff very very clean food is amazing
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酒店回复: Thank you Kellyanne for your kind comments. I love your photos of the ducks on the lake.
5.0分
家庭亲子
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Zoe was a star nothing was too much trouble for her. All staff very friendly and helpful. Rooms were clean and spacious. Grounds were stunning a lovely setting for a quiet drink with just the ducks for company.
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酒店回复: Thank you for your great feedback Robert. We always strive to be a friendly, welcoming team, so it is wonderful to read a guest believes we have met this target.
5.0分
其他
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From the moment we arrived we felt a sense of tranquility. The staff were welcoming and attentive. This place really is a hidden gem. Beautiful grounds with a lovely pond and ducks. Inside was just as appealing with a working waterwheel. We had a lovely meal and room was very comfortable. Will definitely stay again
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酒店回复: Thank you for your lovely review Kim. We aim to provide a peaceful setting for our guests so it is great to read that we have achieved this. We look forward to welcoming you back.
5.0分
商务出差
Great stay, stunning views
The food was amazing hats off to the chef.
The room was clean and had everything I needed
The staff were attentive and helpful
酒店回复: Thank you for your 10/10 rating Danielle.
5.0分
其他
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Absolutely beautiful restored old mill lovely and clean , comfortable good food and friendly staff .Also the grounds of the hotel were breathtaking so lovely to walk around the lake and see the peacock and ducks would definitely return .
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酒店回复: Thank you for your kind comments Angela. We certainly look forward to welcoming you back for another stay.
5.0分
家庭亲子
Lovely setting being an old mill by a lake. Peaceful and a mist enjoyable stay.
酒店回复: Thanks Linda. I'm delighted that you enjoyed your stay with us.
4.0分
情侣出游
Good property but the room had uneven floor which made it hard to all if u steady on feet
The Hornsbury Mill is a very charming hotel, set in beautiful grounds with a little lake. The staff are very friendly and attentive and the bed comfortable. I had the full English (vegan) breakfast and it was very tasty. The one complaint I had was that when the very charming old mill wheel is on and turning (which they switch off at 8pm), the noise made a constant thud in my room and bothered me a little. I assume it won’t be too much of a bother though to most people, who would be in bed well after 8pm, but on this particular occasion I was exhausted and needed to go to bed very early and get a good night’s rest. The other noise that bothered me was that my room # 6 was at the back of the hotel where the dumpsters are and where the staff seemed to hang out for a little while after their shift, which again disrupted my sleep. However, I did speak to someone (I assume the owner?) who was very apologetic and said he would address this. Overall I was very happy with the hotel and would recommend it.
Old hotel with friendly welcome
A lovely old hotel with friendly staff and a warm welcome.
Breakfast had a good choice and came well presented and hot.
The room was clean and offered free bottles of water and tea, coffee and biscuits.
A very enjoyable stay
Lovely Mill
What a lovely mill, the rooms were great, the bed very comfy, breakfast was brilliant and the grounds were really pleasant and charming to walk around. The staff were friendly and helpful.
This place is our favourite its is so beautiful amazing grounds such lovely staff very very clean food is amazing
Zoe was a star nothing was too much trouble for her. All staff very friendly and helpful. Rooms were clean and spacious. Grounds were stunning a lovely setting for a quiet drink with just the ducks for company.
From the moment we arrived we felt a sense of tranquility. The staff were welcoming and attentive. This place really is a hidden gem. Beautiful grounds with a lovely pond and ducks. Inside was just as appealing with a working waterwheel. We had a lovely meal and room was very comfortable. Will definitely stay again
Great stay, stunning views
The food was amazing hats off to the chef.
The room was clean and had everything I needed
The staff were attentive and helpful
Absolutely beautiful restored old mill lovely and clean , comfortable good food and friendly staff .Also the grounds of the hotel were breathtaking so lovely to walk around the lake and see the peacock and ducks would definitely return .
Lovely setting being an old mill by a lake. Peaceful and a mist enjoyable stay.
Good property but the room had uneven floor which made it hard to all if u steady on feet