Fantastic guest house with most adorable young lady looking after us, Freda is a star...... couldn't have asked for a better start to our Christmas weekend. We will be back.
3.0分
其他
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The staffing was a bit hit and miss and we found it difficult to even access the main building as the door was locked. They won’t let you park in the front car park at all for some reason? Beds were comfy and room clean however the curtains didn’t fit the windows and it was noisy from the road . Bathroom all new . We missed breakfast so can’t comment For the money this was ok but could have been better
3.0分
其他
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Wouldn't stay again
Yes fresh breakfast though very Very peppery, lots of black pepper on everything.
Parking very difficult,, one way system, no parking out the front.
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酒店回复: Thank you so much for sharing your feedback with us. We're delighted to hear you enjoyed our fresh breakfast, and we truly appreciate your comments about the seasoning. We’ve passed your notes on to our cook, and she has already begun using a lighter touch with the pepper to better suit all tastes.We’re sorry to hear that parking was a challenge during your visit. For future stays, please know that we have ample parking available at the rear of the property, which provides direct access to most of our rooms. The spaces at the front are reserved for guests staying in the front rooms. While the one-way system is unfortunately outside our control, we do include a link with exact coordinates to the rear car park in our welcome information so Google Maps can guide you straight there.We truly appreciate your understanding and your helpful feedback — it helps us continue to improve.
5.0分
其他
Absolutely amazing, friendly and helpful from start to finish! Rooms and breakfast is amazing staff soo friendly would recommend.
4.0分
其他
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Good stopover
Visited the manor for a stopover before visiting Alton Towers. Warm and friendly welcome, with our breakfast pre-order taken which meant we could get going in plenty of time to the theme park.
Rooms have everything you need for an overnight pit stop; plenty of tea and coffee, decent bed, TV, and spacious bathroom.
The towels were a bit small and we were missing one, but it was quickly sorted the next morning.
Locally a few places for food and drink including budget friendly options.
The photo I've uploaded is the view from the front of room 6.
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酒店回复: Dear Joshua,Thank you so much for taking the time to share your thoughtful review and for choosing to stay with us during your visit to Alton Towers. We’re delighted to hear that you received a warm welcome and found everything you needed for a comfortable overnight stay — it’s wonderful to know our breakfast pre-order helped you get an early start to the park!We also appreciate your kind mention of our rooms and amenities, and we’re glad our team was able to promptly sort the towel issue for you. Your feedback helps us continue to refine the little details that make a big difference to our guests.It’s lovely that you enjoyed the local area too — and thank you for sharing your photo; the view from Room 6 is one of our favourites!We truly hope we’ll have the pleasure of welcoming you back again, whether for another Alton Towers adventure or a relaxing getaway.
3.0分
其他
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Very disappointing
We stayed at The Manor Guesthouse for 2 nights in Room no.3. Reception is at the back of the property via the large car park and attractive garden. Reception is not always staffed but you are given a telephone number for 24hr contact. Our room along with several others was in an extension to the main building and had the appearance of a motel. The room was quite basic with a double and a single (not needed) bed, dressing table, chair, mirror and bedside cabinet. Looking at the website the picture shows our room to be an economy double with one side of our bed up close to a radiator. We had paid £233 for the two nights and expected more. Added to this the broadband packed up and the TV stopped working. The mattress was uncomfortable as it was rather springy. Our room was not serviced although we made a point of coming out of our room to allow for this (you have to be out of your room between 11am and 1.30pm). Breakfast at Weatherspoons on the Saturday morning was fine but they only allow a £7 voucher which covers the smaller Full English and coffee. On the Sunday the breakfast in the guesthouse was excellent with hot and cold food available. An easy chair in the room would have been nice. In my opinion this is more a 3 star establishment than 4 star. We were disappointed but did not let it spoil our visit.
3.0分
家庭亲子
Breakfast wasn’t great. Bacon was rock hard, fried egg had been obviously sat there for a while as it was hard too
5.0分
其他
Family stay
We really enjoyed our stay, a family of 3. Room was very clean and the breakfast was excellent
5.0分
家庭亲子
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My mum and I had a wonderful stay at this gorgeous hotel. It’s set around a beautiful, tranquil courtyard garden with a Koi fishpond. The room was lovely, clean, fresh and quiet. The owner is adorable, friendly and couldn’t do enough to accommodate us including a last minute room change to a family room. I will definitely be staying here again. If I could give you 10*s, I would. Congratulations on a perfect hotel.
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酒店回复: Hi Karen,What a joy it was to read your lovely review! We’re so glad you and your mum enjoyed your stay and the peaceful charm of our courtyard garden (the koi will be happy to hear they were noticed!). It was our pleasure to make sure you were comfortable, and we’re delighted the family room worked out perfectly. Your kind words truly mean the world to us, and we can’t wait to welcome you back for another wonderful visit.
糟糕透了！
这地方简直一团糟！
别被网页上的照片骗了，那些照片肯定是几年前拍的！
没有酒吧，没有餐厅，什么都没有！
离这儿远点！
Fantastic guest house with most adorable young lady looking after us, Freda is a star...... couldn't have asked for a better start to our Christmas weekend. We will be back.
The staffing was a bit hit and miss and we found it difficult to even access the main building as the door was locked. They won’t let you park in the front car park at all for some reason? Beds were comfy and room clean however the curtains didn’t fit the windows and it was noisy from the road . Bathroom all new . We missed breakfast so can’t comment For the money this was ok but could have been better
Wouldn't stay again
Yes fresh breakfast though very Very peppery, lots of black pepper on everything.
Parking very difficult,, one way system, no parking out the front.
Absolutely amazing, friendly and helpful from start to finish! Rooms and breakfast is amazing staff soo friendly would recommend.
Good stopover
Visited the manor for a stopover before visiting Alton Towers. Warm and friendly welcome, with our breakfast pre-order taken which meant we could get going in plenty of time to the theme park.
Rooms have everything you need for an overnight pit stop; plenty of tea and coffee, decent bed, TV, and spacious bathroom.
The towels were a bit small and we were missing one, but it was quickly sorted the next morning.
Locally a few places for food and drink including budget friendly options.
The photo I've uploaded is the view from the front of room 6.
Very disappointing
We stayed at The Manor Guesthouse for 2 nights in Room no.3. Reception is at the back of the property via the large car park and attractive garden. Reception is not always staffed but you are given a telephone number for 24hr contact. Our room along with several others was in an extension to the main building and had the appearance of a motel. The room was quite basic with a double and a single (not needed) bed, dressing table, chair, mirror and bedside cabinet. Looking at the website the picture shows our room to be an economy double with one side of our bed up close to a radiator. We had paid £233 for the two nights and expected more. Added to this the broadband packed up and the TV stopped working. The mattress was uncomfortable as it was rather springy. Our room was not serviced although we made a point of coming out of our room to allow for this (you have to be out of your room between 11am and 1.30pm). Breakfast at Weatherspoons on the Saturday morning was fine but they only allow a £7 voucher which covers the smaller Full English and coffee. On the Sunday the breakfast in the guesthouse was excellent with hot and cold food available. An easy chair in the room would have been nice. In my opinion this is more a 3 star establishment than 4 star. We were disappointed but did not let it spoil our visit.
Breakfast wasn’t great. Bacon was rock hard, fried egg had been obviously sat there for a while as it was hard too
Family stay
We really enjoyed our stay, a family of 3. Room was very clean and the breakfast was excellent
My mum and I had a wonderful stay at this gorgeous hotel. It’s set around a beautiful, tranquil courtyard garden with a Koi fishpond. The room was lovely, clean, fresh and quiet. The owner is adorable, friendly and couldn’t do enough to accommodate us including a last minute room change to a family room. I will definitely be staying here again. If I could give you 10*s, I would. Congratulations on a perfect hotel.