我们一直认为 Premier Inns 比 Travelodge 更高档,但这家酒店却不是。淋浴水压低,水不热。浴室地板没有防滑保护。床垫很舒服,但床很高,我们很难上去。房间和公共区域有股陈旧的味道,维护得不好。
1.0分
家庭亲子
原文
翻译提供方:Google
糟糕的体验。工作人员粗鲁。附楼的房间有暖气问题,可能会把你热化。不要指望其他 Premier Inns 能达到通常的高标准!!无论如何都不要来。
4.0分
家庭亲子
The hotel is in good location, rooms are spacious Comfortable beds, and friendly staff. Cleanliness need improvement mainly in the bathroom
5.0分
情侣出游
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We had to come up for a funeral. But the hotel was excellent as I am disabled and in a wheelchair so I have to be practical. But I love this hotel its always very appealing the service is excellent and the rooms are spacious even for a wheelchair user. The staff are welcoming and friendly 😊.
3.0分
其他
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Our room was lovely & clean - breakfast excellent. Check in was a nightmare - only one poor chap to serve a huge queue of mostly families with young children. Checking in online was a waste of time - doesn't link up with their computer system. The reception area was in much need of new carpet & lick of paint. The dining room carpet was a mess in the morning at breakfast - a friendly cleaner started vacuuming at 9 am while punters were eating. Obviously staffing issues.
5.0分
情侣出游
Our room was very comfortable and spotless. We enjoyed drinks in the bar before our meal in the restaurant. Thoroughly enjoyed our stay there and will be back.
房间干净,位置离机场比较近。住的很舒适,隔音也不错,睡眠不会被打扰。价格也比较合适,值得推荐的选择。
没毛病,房间很干净,住着也很舒服。
酒店员工很棒。接待处的 Kenny 非常乐于助人,热情好客。房间干净安静。Beefeater 餐厅的两名员工让酒店很失望。我从未遇到过 Nicki 如此粗鲁的服务,当她找到经理 Kevin 时,这种粗鲁还在继续。老实说,正是因为这个原因,我才不愿意住在这家酒店。酒店有两名可爱、礼貌、高效的员工,分别是 Beth 和 Nathan,但他们的客户服务被 Nicki 和 Kevin 的糟糕服务所掩盖。许多其他客人也向我评论了 Nicki 对他们的态度,对她的服务一点也不满意,所以不仅仅是我,我显然得到了她最差的服务。我已经就此事给酒店总经理发了电子邮件,但没有收到回复。我还给正在审查我的投诉的客户关系部发了消息。我以前住过这家酒店,当时 Nicki 和 Kevin 没有上班。因为他们,我再也不会住在这家酒店了!
如果你订的是九号房间,请尽快换!!!!这个房间紧挨着主入口门和所有房间的冷杉门,经常砰的一声关上,导致睡眠质量很差,这里保证的晚安睡眠没有改变,也没有退款的机会,住在这里后果自负
我们一直认为 Premier Inns 比 Travelodge 更高档,但这家酒店却不是。淋浴水压低,水不热。浴室地板没有防滑保护。床垫很舒服,但床很高,我们很难上去。房间和公共区域有股陈旧的味道,维护得不好。
糟糕的体验。工作人员粗鲁。附楼的房间有暖气问题,可能会把你热化。不要指望其他 Premier Inns 能达到通常的高标准!!无论如何都不要来。
The hotel is in good location, rooms are spacious Comfortable beds, and friendly staff. Cleanliness need improvement mainly in the bathroom
We had to come up for a funeral. But the hotel was excellent as I am disabled and in a wheelchair so I have to be practical. But I love this hotel its always very appealing the service is excellent and the rooms are spacious even for a wheelchair user. The staff are welcoming and friendly 😊.
Our room was lovely & clean - breakfast excellent. Check in was a nightmare - only one poor chap to serve a huge queue of mostly families with young children. Checking in online was a waste of time - doesn't link up with their computer system. The reception area was in much need of new carpet & lick of paint. The dining room carpet was a mess in the morning at breakfast - a friendly cleaner started vacuuming at 9 am while punters were eating. Obviously staffing issues.
Our room was very comfortable and spotless. We enjoyed drinks in the bar before our meal in the restaurant. Thoroughly enjoyed our stay there and will be back.