We had a wonderful, warm welcome when we arrived at the hotel for some lunch. In spite of it being very busy (clearly a popular place) the staff were friendly and attentive. We had the chilli and jacket potato, and the shepherd's pie (which was a tasty, winter warmer). Margaret, the manager, checked if everything was OK. She was warm and friendly. Special mention goes to Catherine and Harriet for their great service. You can definitely tell it's a family-run business rather than being part of a chain.
4.0分
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Visited in April 2025. The food was not as good as previous times we have visited. The food was alright and service was not a quick as previous visits. It was still good and staff were friendly.
5.0分
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Visited as a large group for drinks and a meal, before the Panto. Hayley and the team were excellent, looked after us and the food was perfect. A great experience all round.
5.0分
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Pier Hotel Gorleston-on-sea To Gorleston we went to get away To the Pier Hotel for our stay A lovely hotel and our room too What an amazing sea view The beach Within reach So grand Golden sand A walk along the shore Who could ask for more Drink outside Watch the tide A room to rest your feet Relax on your bed or seat To the bar in a comfy chair And also enjoy the food there Thanks Pier Hotel and your friendly staff Willing to oblige a smile and a laugh We’ve enjoyed our stay We’ll be back another day
5.0分
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We had my mother’s 90th birthday in the wine bar. Everything on the day was outstanding including the helpfulness of the team, the service and the food. It was a special and memorable occasion and we can’t thank you all enough🥰
5.0分
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We have dined at the Pier on a number of occasions and have always found their food and service to be of a high standard - but, if anything, they have improved further. Great !!
5.0分
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Living in Norwich, we are a mere 30 odd minutes away from The Pier Hotel, bar and restaurant in Gorleston. However, we avail ourselves of all of their services, dining and yes staying overnight although we don’t really need to ! First of all, the hotel. We have stayed in various different rooms including a suite. Every room is well equipped with good facilities and always spotlessly clean. Great bathroom with bath and shower over, plenty of towels, face flannels and shower caps. Comfortable bed. Plenty of wardrobe and drawer space. Lovely views of Gorleston's award winning beach and/or harbour. And now the bar restaurant. The menu is varied and interesting with additional specials available each day. The food is always beautifully cooked and presented. The staff are fantastic and obviously well trained. They cannot do enough for you. The service is always prompt. This is a family run hotel/bar/restaurant which is evidenced by the warm atmosphere.
5.0分
其他
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It was so, so welcome. True, traditional seaside hotel but with just the right amount of modern touches to make it feel like a convenient little haven rather than something dated. The sea views are absolutely gorgeous — you can sit with your morning coffee and watch the light roll across the waves, or wander just onto the beach. It’s also brilliantly located for an evening out, with lovely pubs and the theatre practically on the doorstep. The rooms are beautifully done — fresh, spacious, and spotless, with powerful showers and beds that are genuinely comfortable (not always a given in seaside hotels!). The staff couldn’t have been kinder. Breakfast outside was a real highlight — the seating area is beautiful, peaceful, and makes the most of those sea views. All in all, The Pier Hotel feels like a classic seaside retreat that’s been given just the right touch of modern comfort. Couldn’t recommend it more highly.
5.0分
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What a fantastic stay in this great hotel. This family run hotel made us feel like part of the family. Due to a problem outside of their control we stayed in the sister hotel - the Prom - in Great Yarmouth but ate and spent the day in the pier. Both hotels were fantastic and I would like to give a shout out to ian (at the prom) and margeret (at the pier) for making our stay 5 stars. The brother & sister team pulled out all the stops. we will be visiting again and again and plan a return stay in the spring. Well done all at the Pier and the Prom! *****
遇到了一些小问题，但都得到了非常专业的处理，我会推荐这家酒店，并且也愿意再次入住。
We had a wonderful, warm welcome when we arrived at the hotel for some lunch. In spite of it being very busy (clearly a popular place) the staff were friendly and attentive. We had the chilli and jacket potato, and the shepherd's pie (which was a tasty, winter warmer). Margaret, the manager, checked if everything was OK. She was warm and friendly. Special mention goes to Catherine and Harriet for their great service. You can definitely tell it's a family-run business rather than being part of a chain.
Visited in April 2025. The food was not as good as previous times we have visited. The food was alright and service was not a quick as previous visits. It was still good and staff were friendly.
Visited as a large group for drinks and a meal, before the Panto. Hayley and the team were excellent, looked after us and the food was perfect. A great experience all round.
Pier Hotel Gorleston-on-sea To Gorleston we went to get away To the Pier Hotel for our stay A lovely hotel and our room too What an amazing sea view The beach Within reach So grand Golden sand A walk along the shore Who could ask for more Drink outside Watch the tide A room to rest your feet Relax on your bed or seat To the bar in a comfy chair And also enjoy the food there Thanks Pier Hotel and your friendly staff Willing to oblige a smile and a laugh We’ve enjoyed our stay We’ll be back another day
We had my mother’s 90th birthday in the wine bar. Everything on the day was outstanding including the helpfulness of the team, the service and the food. It was a special and memorable occasion and we can’t thank you all enough🥰
We have dined at the Pier on a number of occasions and have always found their food and service to be of a high standard - but, if anything, they have improved further. Great !!
Living in Norwich, we are a mere 30 odd minutes away from The Pier Hotel, bar and restaurant in Gorleston. However, we avail ourselves of all of their services, dining and yes staying overnight although we don’t really need to ! First of all, the hotel. We have stayed in various different rooms including a suite. Every room is well equipped with good facilities and always spotlessly clean. Great bathroom with bath and shower over, plenty of towels, face flannels and shower caps. Comfortable bed. Plenty of wardrobe and drawer space. Lovely views of Gorleston's award winning beach and/or harbour. And now the bar restaurant. The menu is varied and interesting with additional specials available each day. The food is always beautifully cooked and presented. The staff are fantastic and obviously well trained. They cannot do enough for you. The service is always prompt. This is a family run hotel/bar/restaurant which is evidenced by the warm atmosphere.
It was so, so welcome. True, traditional seaside hotel but with just the right amount of modern touches to make it feel like a convenient little haven rather than something dated. The sea views are absolutely gorgeous — you can sit with your morning coffee and watch the light roll across the waves, or wander just onto the beach. It’s also brilliantly located for an evening out, with lovely pubs and the theatre practically on the doorstep. The rooms are beautifully done — fresh, spacious, and spotless, with powerful showers and beds that are genuinely comfortable (not always a given in seaside hotels!). The staff couldn’t have been kinder. Breakfast outside was a real highlight — the seating area is beautiful, peaceful, and makes the most of those sea views. All in all, The Pier Hotel feels like a classic seaside retreat that’s been given just the right touch of modern comfort. Couldn’t recommend it more highly.
What a fantastic stay in this great hotel. This family run hotel made us feel like part of the family. Due to a problem outside of their control we stayed in the sister hotel - the Prom - in Great Yarmouth but ate and spent the day in the pier. Both hotels were fantastic and I would like to give a shout out to ian (at the prom) and margeret (at the pier) for making our stay 5 stars. The brother & sister team pulled out all the stops. we will be visiting again and again and plan a return stay in the spring. Well done all at the Pier and the Prom! *****