Tracey (who is the manager) is the most loveliest, kindest person. She helped us out at short notice at a hard time and went out of her way to do so. I wouldn’t hesitate to recommend this hotel, it’s spotlessly clean, welcoming and accommodating. Five star review is super deserved. Thank you for everything
1.0分
其他
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Low quality hotel. If you appreciate design, beauty and quality, avoid. - The large receptionist with dirty hair was rather a long way from what might be described as welcoming (although NB: mea culpa, we were almost an hour late arriving, for which we earnestly apologised, to little apparent effect) and her attitude did give us some initial cause for concern. - The tired and dirty looking carpets also gave us cause for dismay, only made more worrisome by the discovery of wobbly twin beds in our worn out room. - Be warned, as well: the location of the hotel on a busy road means that having any fresh air (after fiddling about with the difficult to open sash windows) is fine, as long as you didn’t mind the LOUD noise of passing traffic. - But the worst part of this horrid experience was the shower (an over the bath type, in a generally poor condition bathroom) which was broken and stuck on hot (and I don't like hot showers, at all). The following morning we expressed our dissatisfaction to the (same) receptionist, who offered us a £50 rebate; however, when I asked for it to be processed prior to our departure, this proved to have been unduly optimistic on her part, as the owner, a Mr Gez Chatal, engaged on an ‘important business trip to India with many meetings’ refused to sanction it. I would strongly advise anyone considering this accommodation option to look elsewhere.
1.0分
家庭亲子
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Awful, low quality hotel. If you appreciate design, beauty and quality, avoid. - The large receptionist with dirty hair was rather a long way from what might be described as welcoming (although NB: mea culpa, we were almost an hour late arriving, for which we earnestly apologised, to little apparent effect) and her attitude did give us some initial cause for concern. - The tired and dirty looking carpets also gave us cause for dismay, only made more worrisome by the discovery of wobbly twin beds in our worn out room. - Be warned, as well: the location of the hotel on a busy road means that having any fresh air (after fiddling about with the difficult to open sash windows) is fine, as long as you didn’t mind the LOUD noise of passing traffic. - But the worst part of this ghastly experience was the shower (an over the bath type, in a generally poor condition bathroom) which was broken and stuck on HOT (and I loathe hot showers). The following morning we expressed our disatisfaction to the (same) receptionist, who offered us a £50 rebate; however, when I asked for it to be processed prior to our departure, this proved to have been unduly optimistic on her part, as the owner, a Mr Gez Chatal, engaged on an ‘important business trip to India with many meetings’ refused to sanction it. I would strongly advise anyone considering this dump as an accommodation option to look elsewhere.
5.0分
其他
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We had our dad's Wake in the hotel and was excellent service and superb buffet food. Staff very friendly and accommodating and a nice dining room and conservatory for us to use. Would recommend this hotel.
5.0分
家庭亲子
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We stayed here for one night and it was fantastic, very accommodating and the wonderful Tracy looked after us so well. We will definitely return when we’re next in the area and would recommend to anybody that is looking for a clean and friendly place to stay. Thank you!
5.0分
其他
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Excellent, clean and friendly. We had travelled from wakefield to race at snetterton, and managed to book into a different hotel for the weekend after! We phone the sherbourne and got an incredible helpful Tracey who managed to accommodate us and give all sorts of recommendations for places to eat etc. We found the rooms clean and comfortable!
5.0分
其他
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I’ve been staying at this hotel for 5 weeks since my house was flooded and I needed a place to stay. I’ve been well looked after by Tracey, Sheila and Drew who have made me feel quite at home here. The only down side is that the hotel doesn’t do a cooked breakfast or cater for my ‘free from’ dietary needs. My room is comfortable and the whole place is relaxing and friendly.
5.0分
其他
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Lovely house. Big well presented room, all clean. Really impressed. TV big enough too! Bathroom lovely and big and clean and new. Tracey the manager / host was lovely also👍
5.0分
其他
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The staff were incredibly accommodating and polite, going the extra mile to sort me another night at very late notice. The bed was great and the room comfortable to stay in. The room was clean and made back up each day of my stay and had all of the necessities for a few days working away. The staff couldn't be more helpful and understanding, thank you again!
5.0分
其他
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A beautiful house , clean and extremely comfortable. Room had very comfortable bed, tea and coffee making facilities etc. Check in was very easy , staff could not do enough to help us (sheila and Tracey) , bar available all evening . Will be returning later in the year with family for a wedding .
Tracey (who is the manager) is the most loveliest, kindest person. She helped us out at short notice at a hard time and went out of her way to do so. I wouldn’t hesitate to recommend this hotel, it’s spotlessly clean, welcoming and accommodating. Five star review is super deserved. Thank you for everything
Low quality hotel. If you appreciate design, beauty and quality, avoid. - The large receptionist with dirty hair was rather a long way from what might be described as welcoming (although NB: mea culpa, we were almost an hour late arriving, for which we earnestly apologised, to little apparent effect) and her attitude did give us some initial cause for concern. - The tired and dirty looking carpets also gave us cause for dismay, only made more worrisome by the discovery of wobbly twin beds in our worn out room. - Be warned, as well: the location of the hotel on a busy road means that having any fresh air (after fiddling about with the difficult to open sash windows) is fine, as long as you didn’t mind the LOUD noise of passing traffic. - But the worst part of this horrid experience was the shower (an over the bath type, in a generally poor condition bathroom) which was broken and stuck on hot (and I don't like hot showers, at all). The following morning we expressed our dissatisfaction to the (same) receptionist, who offered us a £50 rebate; however, when I asked for it to be processed prior to our departure, this proved to have been unduly optimistic on her part, as the owner, a Mr Gez Chatal, engaged on an ‘important business trip to India with many meetings’ refused to sanction it. I would strongly advise anyone considering this accommodation option to look elsewhere.
Awful, low quality hotel. If you appreciate design, beauty and quality, avoid. - The large receptionist with dirty hair was rather a long way from what might be described as welcoming (although NB: mea culpa, we were almost an hour late arriving, for which we earnestly apologised, to little apparent effect) and her attitude did give us some initial cause for concern. - The tired and dirty looking carpets also gave us cause for dismay, only made more worrisome by the discovery of wobbly twin beds in our worn out room. - Be warned, as well: the location of the hotel on a busy road means that having any fresh air (after fiddling about with the difficult to open sash windows) is fine, as long as you didn’t mind the LOUD noise of passing traffic. - But the worst part of this ghastly experience was the shower (an over the bath type, in a generally poor condition bathroom) which was broken and stuck on HOT (and I loathe hot showers). The following morning we expressed our disatisfaction to the (same) receptionist, who offered us a £50 rebate; however, when I asked for it to be processed prior to our departure, this proved to have been unduly optimistic on her part, as the owner, a Mr Gez Chatal, engaged on an ‘important business trip to India with many meetings’ refused to sanction it. I would strongly advise anyone considering this dump as an accommodation option to look elsewhere.
We had our dad's Wake in the hotel and was excellent service and superb buffet food. Staff very friendly and accommodating and a nice dining room and conservatory for us to use. Would recommend this hotel.
We stayed here for one night and it was fantastic, very accommodating and the wonderful Tracy looked after us so well. We will definitely return when we’re next in the area and would recommend to anybody that is looking for a clean and friendly place to stay. Thank you!
Excellent, clean and friendly. We had travelled from wakefield to race at snetterton, and managed to book into a different hotel for the weekend after! We phone the sherbourne and got an incredible helpful Tracey who managed to accommodate us and give all sorts of recommendations for places to eat etc. We found the rooms clean and comfortable!
I’ve been staying at this hotel for 5 weeks since my house was flooded and I needed a place to stay. I’ve been well looked after by Tracey, Sheila and Drew who have made me feel quite at home here. The only down side is that the hotel doesn’t do a cooked breakfast or cater for my ‘free from’ dietary needs. My room is comfortable and the whole place is relaxing and friendly.
Lovely house. Big well presented room, all clean. Really impressed. TV big enough too! Bathroom lovely and big and clean and new. Tracey the manager / host was lovely also👍
The staff were incredibly accommodating and polite, going the extra mile to sort me another night at very late notice. The bed was great and the room comfortable to stay in. The room was clean and made back up each day of my stay and had all of the necessities for a few days working away. The staff couldn't be more helpful and understanding, thank you again!
A beautiful house , clean and extremely comfortable. Room had very comfortable bed, tea and coffee making facilities etc. Check in was very easy , staff could not do enough to help us (sheila and Tracey) , bar available all evening . Will be returning later in the year with family for a wedding .