酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be getting with our housekeeping supervisor and get these issues addressed.
酒店回复: Thank you for the response. We will begetting with our breakfast team and reminding them about the status of the foods. I do apologize that this happened. We hope that this doesn't stop you from coming back to seeing us. Safe travels.
5.0分
朋友出游
原文
翻译提供方：Google
这是我住过的最干净的酒店之一。
房间和浴室都很宽敞。
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酒店回复: Thank you so much. We are glad to hear you enjoyed your stay with us.
5.0分
朋友出游
原文
翻译提供方：Google
房间宽敞、干净、舒适。
酒店回复: Thank you for the review.
3.0分
其他
Not as Friendly as most properties I stay at and the room had several items missung or not working properly.
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酒店回复: I do apologize that our staff wasn't friendly. I will be getting with them to inform them of this. I wish you safe travels and happy holidays.
5.0分
家庭亲子
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The room was very clean, spacious and comfortable. We stayed for a quick overnight on our way back to Dallas. Hotel seems new and was very nice. Staff was very friendly and check in was easy.
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酒店回复: Thank you so much for the lovely words. I will be showing the housekeeping team these kinds words as well as our front desk staff. We wish you safe travels and happy holidays.
1.0分
家庭亲子
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We had to cancel due to the rv chargers not being available. (Website said they were). ******* hasn’t given me the refund they said they would. Had to book another room. The agent said it would be refunded and hung up on the message. Didn’t wait for my response.
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酒店回复: I do apologize that the EV chargers weren't working the night of your stay. We have relayed this to our maintenance team to look into. I do apologize as this room was booked through *******, they would be the one to contact in regards to your refund.
5.0分
其他
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I highly recommend this place totally worth the money and the stay everything about this place was excellent. The whole rest of my trip. I will only book at best Western plus.
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酒店回复: Thank you so so much for the kind words. This is absolutely amazing. We hope you come back with us in the future. Safe travels.
酒店很新，也很干净。早餐是自助餐，有奶酪煎蛋卷、香肠、肉汁、土豆饼、饼干以及其他各种食物。
一切都不错，唯有水量太小，较不方便。
抵达后：淋浴间的地板很脏，硬木地板上留有头发，WiFi 速度慢得令人无法使用，标有“备用枕头”的袋子里装着一套床单/没有枕头，咖啡桌上有之前客人留下的杯圈，房间里有一股难闻/不清新/发霉的气味，两台电视都对应一个遥控器，导致跨设备操作混乱，虽然声称提供投屏功能，但完全无法投屏。各方面都令人失望。
房间很干净，工作人员也很好！早餐唯一不足的是鸡蛋本来可以更好吃！太难吃了！或者说，为了我的味蕾，我给3分吧。
这是我住过的最干净的酒店之一。
房间和浴室都很宽敞。
房间宽敞、干净、舒适。
Not as Friendly as most properties I stay at and the room had several items missung or not working properly.
The room was very clean, spacious and comfortable. We stayed for a quick overnight on our way back to Dallas. Hotel seems new and was very nice. Staff was very friendly and check in was easy.
We had to cancel due to the rv chargers not being available. (Website said they were). ******* hasn’t given me the refund they said they would. Had to book another room. The agent said it would be refunded and hung up on the message. Didn’t wait for my response.
I highly recommend this place totally worth the money and the stay everything about this place was excellent. The whole rest of my trip. I will only book at best Western plus.