No hot water no heating . Everywhere felt damp . A fridge would be warmer than the rooms. Struggle to get hold of gavin the owner. Left after 1 night would defo not recommend
1.0分
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Avoid if you have any sense. There is no free breakfast as advertised, neither is there a four course evening meal on request as advertised on the website. The advertised free parking actually costs £10. You are also expected to pay £20 deposit on arrival. The so called colour TV in the rooms is tiny and didn't work all weekend despite the remote control batteries being changed twice. Didn't work when pressing buttons on the telly either. You couldn't swing a cat in the single room, which had a TV that didn't work, threadbare carpets and thin walls. Lock to room door took great skill to open/close with key due to it being a wobbly/broken lock! Signs all over hotel warning guests that if any unregistered guests found in rooms, they would be fined £100 (yes £100) PER HOUR that they are there! Brilliant for people visiting Blackpool for a good time - NOT!!! Didn't see the advertised 'lifts to all floors' and had to use stairs instead. They took £15 of the £20 deposit from me on morning of departure due to me being 1 hour late checking out! I was only late checking out due to super thin walls between my room and the next, and due to couple next door to me having a heated argument for ages in the early hours of the morning. This made me oversleep despite me having set alarm on my mobile phone! When I told guy in reception that TV hadn't worked all weekend - thinking that as life is supposed to be 'give and take' he would go easy on me - I was in no such luck! Kitchen area burnt down a couple of years ago - yet on website it claimed that food is served, including complimentary breakfast! Talk about mis selling! I strongly advise giving this place a wide berth. It will be very different experience when you arrive to what is advertised online!
5.0分
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Lovely hotel friendly manager would definitely recommend will we be useing this hotel again nice and clean close to to central pier and all the shops and restaurants last minute booked and the bed was comfortable lovely location and car park was just down the road
5.0分
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We stayed in Blackpool for 3 nights but had to leave our previous hotel due to safety concerns very quickly. I called the new Osterley hotel and asked if me and the family could stay at short notice. The gentleman on the phone said yes and we were there and checked in within 20 mins (absolute life saver as we had 2 children and was relatively late) The room was clean and tidy and the beds were very comfortable. The staff were friendly and helpful. And the price is very reasonable. The hotel was quiet so got a a couple of good nights sleep. The hotel does have a bar, pool table and football table. On the whole a very good experience and would recommend
3.0分
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There’s a lot of bad reviews about this place but to be honest at £54 for a family of 4 you get what you pay for. Me and my wife and two sons stayed one night so that we could have two days out round Blackpool with my little boys aged 2 and 4. Yea, it’s a very creepy looking old place. The floorboards are loose and creaking, there’s scratch and skuff marks on the walls and elsewhere. It looks as though it has been neglected for a long time and has fell into disrepair. The beds were clean but the room was very make shift much like most of the hotel. There was that foisty smell you get when damp is present although I wasn’t aware of cockroaches or any pests, there was an amusing moment where we were attacked by a giant black moth whilst trying to life a buggy up the steep narrow steps to our room. As I am terrified of insects I ran and knocked over a fire extinguisher which was propping open a door and accidentally broke my sons plastic potty in half and my wife twisted her ankle. It was hard to sleep on a night as the floor boards were so badly damaged throughout the building that it sounded as though giants were stamping up and down the corridors. The toilet in our room was so small that I had to squeez and contort my stomach around the sink in order to move between the toilet and the shower. When you sit on the toilet you are litraly facing into the sink which is ideal if you have S and D, it’s as though they have converted a really small pantry of cubby hole into a a toilet without an inch to spare. At around 2am I couldn’t sleep for the loud bang bang feet outside so I decided to have a shower. If you patiently wait for the shower to get warm after playing with it for a least 5 minits then the best you can hope for is temperate. It’s just about bearable. Which was ok because it had been very hot and I had a bit of sunburn on my face and arms so the cool was nice. Wouldn’t be any good in cold weather though. We got up early at left around 8 o’clock. It had served a purpose I suppose. I’m going to be kind and give it a 3 stars because despite its dilapidation, I believe the low price reflects the low quality and therefore we got what we paid for. Somewhere to put our heads.
1.0分
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READ THE REVIEWS BEFORE EVEN CONSIDERING THIS NIGHTMARE.. If I could give this place a minus review I would. Staff were rude and dismissive. Fire alarm went off and we were told to just ignore it, this alone should be reported to health and safety standards, woman behind reception said if it goes off again to stay in our rooms... Rooms were that of something you’d see in a horror movie. Unwashed bedsheets, doors and windows that didn’t lock, smell of death and damp across ‘hotel’, mould and dirt everywhere. If Kim and Aggy from how clean is your house came here they’d have a heart attack. Holes and gaps in the ceiling where you could practically see into the room above. I wouldn’t be surprised if they didn’t have hidden cameras in those rooms, I definitely wouldn’t recommend getting undressed.. someone else left a review on here saying the man on reception had his pants down behind reception.. so one can only dread to think. Holes in walls, unidentifiable stains were basically the wallpaper. We even passed a room that looked like the floor had come from the blackpool pier, un carpeted and damn right scary. Any carpet that was actually there had never seen a vacuum. Imagine the worst place on earth and here it is. My partner asked for the toilet and was sent into what could only be called a basement of horror. Filthy discarded mattresses, bed frames and god knows what else was down there. It looked like it lead onto some sort of kitchen.. if they serve food here, I pray nobody eats it.. Glorified homeless shelter being sold as a hotel. I wouldn’t trust leaving anything of value in any part of this hotel. This place needs closing down or torn down, either way it should not be allowed to be open.
我以一个很优惠的尾单价格订到了这家酒店。入住时老板很友好。房间本身维护得很好，达到高标准。这个区域是布莱克浦对LGB群体非常友好的地方。
我和我的朋友们绝对不会不喜欢我们的住宿，房间整洁干净，提前 3 小时预订，我们 10 个人每人只需 20 英镑，这是我们想要的便宜住宿。其中一个房间有股奇怪的味道，但一瓶 Fabreaze 一两个小时都无法掩盖。墙上有几个有趣的污渍和洞，增添了可爱的特色。前台的伙计很精明，所以如果你需要一个便宜的住宿来度过一个周末，这里绝对是理想的选择，但他们可能不会很快赢得 4 人同床共枕的优惠
太糟糕了。员工完全没有帮助。接待处的女人说“我只在这里工作”，夜班门房半醉了。第三晚给我换了房间，但我拒绝了，去了别的地方。要求退还第三晚的房费。电话无法接通，不回复电子邮件。千万不要住在这里！
不幸的是，我们住的家庭房不是最好的酒店，墙壁潮湿、鼓起，油漆和灰泥都剥落了。地毯破烂不堪，非常脏，有污渍。双人床垫的一侧倒塌，床架上有污渍。浴室地板和天花板上有裂痕和洞。天花板上有水渍。门锁脱落。窗帘杆坏了。没有储物空间。没有衣柜。浴室里没有架子。走廊天花板上布满水渍。休息区的窗户凸窗处有食物残渣。椅子破损且有污渍。地下室庭院里堆满了垃圾、破椅子和玻璃。
No hot water no heating . Everywhere felt damp . A fridge would be warmer than the rooms. Struggle to get hold of gavin the owner. Left after 1 night would defo not recommend
Avoid if you have any sense. There is no free breakfast as advertised, neither is there a four course evening meal on request as advertised on the website. The advertised free parking actually costs £10. You are also expected to pay £20 deposit on arrival. The so called colour TV in the rooms is tiny and didn't work all weekend despite the remote control batteries being changed twice. Didn't work when pressing buttons on the telly either. You couldn't swing a cat in the single room, which had a TV that didn't work, threadbare carpets and thin walls. Lock to room door took great skill to open/close with key due to it being a wobbly/broken lock! Signs all over hotel warning guests that if any unregistered guests found in rooms, they would be fined £100 (yes £100) PER HOUR that they are there! Brilliant for people visiting Blackpool for a good time - NOT!!! Didn't see the advertised 'lifts to all floors' and had to use stairs instead. They took £15 of the £20 deposit from me on morning of departure due to me being 1 hour late checking out! I was only late checking out due to super thin walls between my room and the next, and due to couple next door to me having a heated argument for ages in the early hours of the morning. This made me oversleep despite me having set alarm on my mobile phone! When I told guy in reception that TV hadn't worked all weekend - thinking that as life is supposed to be 'give and take' he would go easy on me - I was in no such luck! Kitchen area burnt down a couple of years ago - yet on website it claimed that food is served, including complimentary breakfast! Talk about mis selling! I strongly advise giving this place a wide berth. It will be very different experience when you arrive to what is advertised online!
Lovely hotel friendly manager would definitely recommend will we be useing this hotel again nice and clean close to to central pier and all the shops and restaurants last minute booked and the bed was comfortable lovely location and car park was just down the road
We stayed in Blackpool for 3 nights but had to leave our previous hotel due to safety concerns very quickly. I called the new Osterley hotel and asked if me and the family could stay at short notice. The gentleman on the phone said yes and we were there and checked in within 20 mins (absolute life saver as we had 2 children and was relatively late) The room was clean and tidy and the beds were very comfortable. The staff were friendly and helpful. And the price is very reasonable. The hotel was quiet so got a a couple of good nights sleep. The hotel does have a bar, pool table and football table. On the whole a very good experience and would recommend
There’s a lot of bad reviews about this place but to be honest at £54 for a family of 4 you get what you pay for. Me and my wife and two sons stayed one night so that we could have two days out round Blackpool with my little boys aged 2 and 4. Yea, it’s a very creepy looking old place. The floorboards are loose and creaking, there’s scratch and skuff marks on the walls and elsewhere. It looks as though it has been neglected for a long time and has fell into disrepair. The beds were clean but the room was very make shift much like most of the hotel. There was that foisty smell you get when damp is present although I wasn’t aware of cockroaches or any pests, there was an amusing moment where we were attacked by a giant black moth whilst trying to life a buggy up the steep narrow steps to our room. As I am terrified of insects I ran and knocked over a fire extinguisher which was propping open a door and accidentally broke my sons plastic potty in half and my wife twisted her ankle. It was hard to sleep on a night as the floor boards were so badly damaged throughout the building that it sounded as though giants were stamping up and down the corridors. The toilet in our room was so small that I had to squeez and contort my stomach around the sink in order to move between the toilet and the shower. When you sit on the toilet you are litraly facing into the sink which is ideal if you have S and D, it’s as though they have converted a really small pantry of cubby hole into a a toilet without an inch to spare. At around 2am I couldn’t sleep for the loud bang bang feet outside so I decided to have a shower. If you patiently wait for the shower to get warm after playing with it for a least 5 minits then the best you can hope for is temperate. It’s just about bearable. Which was ok because it had been very hot and I had a bit of sunburn on my face and arms so the cool was nice. Wouldn’t be any good in cold weather though. We got up early at left around 8 o’clock. It had served a purpose I suppose. I’m going to be kind and give it a 3 stars because despite its dilapidation, I believe the low price reflects the low quality and therefore we got what we paid for. Somewhere to put our heads.
READ THE REVIEWS BEFORE EVEN CONSIDERING THIS NIGHTMARE.. If I could give this place a minus review I would. Staff were rude and dismissive. Fire alarm went off and we were told to just ignore it, this alone should be reported to health and safety standards, woman behind reception said if it goes off again to stay in our rooms... Rooms were that of something you’d see in a horror movie. Unwashed bedsheets, doors and windows that didn’t lock, smell of death and damp across ‘hotel’, mould and dirt everywhere. If Kim and Aggy from how clean is your house came here they’d have a heart attack. Holes and gaps in the ceiling where you could practically see into the room above. I wouldn’t be surprised if they didn’t have hidden cameras in those rooms, I definitely wouldn’t recommend getting undressed.. someone else left a review on here saying the man on reception had his pants down behind reception.. so one can only dread to think. Holes in walls, unidentifiable stains were basically the wallpaper. We even passed a room that looked like the floor had come from the blackpool pier, un carpeted and damn right scary. Any carpet that was actually there had never seen a vacuum. Imagine the worst place on earth and here it is. My partner asked for the toilet and was sent into what could only be called a basement of horror. Filthy discarded mattresses, bed frames and god knows what else was down there. It looked like it lead onto some sort of kitchen.. if they serve food here, I pray nobody eats it.. Glorified homeless shelter being sold as a hotel. I wouldn’t trust leaving anything of value in any part of this hotel. This place needs closing down or torn down, either way it should not be allowed to be open.