I found a bed bug and checked out the first night. I took pictures and showed the owner and he told me he is not refunding me the extra night. Found blood stains on the curtain
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酒店回复: Hi Johanna,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
1.0分
其他
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Don't do it...
The pictures on the app are misleading. When I arrived, I've never seen a hotel that was this run down. Weeds growing around the building, potholes in the parking area. Indoor pool was closed, had no water in it. Just a total state of disrepair. Should have left right then. Decided after one night of a two night reservation to leave.
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酒店回复: Hi Mark,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical; however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
3.0分
其他
If you’re looking for a safe, older, but clean, inexpensive motel with a microwave, fridge, and WiFi, this motel is for you.
1.0分
情侣出游
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Terrible service, non working lights, elevator was not working. Room had a non functional TV, bathroom had roaches and no towels. Front desk woman did not want to be there and was extremely rude, she handed me old worn out towels after I requested them. Refused to move me to another room. She didn’t care a single bit about my health condition. Terrible absolutely unpleasant from start to finish.
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酒店回复: Dear Isabel I think you wrote review for wrong hotel This is Executive inn in Zanesville ohio which you stay last night and we don’t have any elevator or floor like this so please can you delete your response or give feedback for our hotel Executive inn Thank you very much for your stay with us !
3.0分
商务出差
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When we drove up, we were ready to turn around. There were waist high weeds EVERYWHERE, and the grass was about a foot high. Very messy looking.They gave us a room, and the toilet had water all around it, the seat wasn't screwed in, and you had to hold the handle down to flush it. The room also smelled a little bad, and felt damp. We asked for another room, and it was better. Hallway carpet was dirty and lumpy. Pool was non-functioning. Only soap and a VERY small container of shampoo provided, two small towels and one hand towel. They did give us another chair when we asked for it No breakfast, no outlet at all by desk, although there were nice outlets on each side of the bed. It made it difficult to work at our computers. The staff was friendly, but I wouldn't go back
1.0分
其他
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This place was horrible. It should be bulldozed in. The whole motel has an awful smell and is terribly run down. I was on vacation, traveling thru the area & needed a place to stay for the night. The internet would not connect from my room, so I had to go down to the lobby to connect. I only noticed a couple of other people who stayed here. Probably all the other people stayed next door at the nice new Best Western. We skipped the complimentary breakfast & opted for Denny's across the street. I did pour myself a glass of orange juice as I was leaving - took a drink to find out it was not orange juice at all, just a cheap imitation. eck. Shell out a few more sheckles and stay somewhere else. This place was really creepy. (The couple running it were very nice & helpful - which is the only good thing I have to say.)
4.0分
其他
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Clean and comfortable
Clean room and cozy bed with quality linens. The outside is a little dated, but the rooms are comfortable and have some updates. The owners/employees were friendly. Would stay here again.
1.0分
商务出差
Carpet was lose and kept tripping on it and almost fell several times
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酒店回复: Hi Lynda,I’m sorry for the inconvenience caused by the loose carpet and the safety concern it created. We’ll address this issue promptly, and we hope you’ll give us another chance to provide you with a safer, more comfortable stay.
3.0分
其他
If you just need a place to spend the night, was fine. No other amenities.
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酒店回复: Hi Thomas,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
我不喜欢启动前盘进行预订
Bed bug non refundable
I found a bed bug and checked out the first night. I took pictures and showed the owner and he told me he is not refunding me the extra night. Found blood stains on the curtain
Don't do it...
The pictures on the app are misleading. When I arrived, I've never seen a hotel that was this run down. Weeds growing around the building, potholes in the parking area. Indoor pool was closed, had no water in it. Just a total state of disrepair. Should have left right then. Decided after one night of a two night reservation to leave.
If you’re looking for a safe, older, but clean, inexpensive motel with a microwave, fridge, and WiFi, this motel is for you.
Terrible service, non working lights, elevator was not working. Room had a non functional TV, bathroom had roaches and no towels. Front desk woman did not want to be there and was extremely rude, she handed me old worn out towels after I requested them. Refused to move me to another room. She didn’t care a single bit about my health condition. Terrible absolutely unpleasant from start to finish.
When we drove up, we were ready to turn around. There were waist high weeds EVERYWHERE, and the grass was about a foot high. Very messy looking.They gave us a room, and the toilet had water all around it, the seat wasn't screwed in, and you had to hold the handle down to flush it. The room also smelled a little bad, and felt damp. We asked for another room, and it was better. Hallway carpet was dirty and lumpy. Pool was non-functioning. Only soap and a VERY small container of shampoo provided, two small towels and one hand towel. They did give us another chair when we asked for it No breakfast, no outlet at all by desk, although there were nice outlets on each side of the bed. It made it difficult to work at our computers. The staff was friendly, but I wouldn't go back
This place was horrible. It should be bulldozed in. The whole motel has an awful smell and is terribly run down. I was on vacation, traveling thru the area & needed a place to stay for the night. The internet would not connect from my room, so I had to go down to the lobby to connect. I only noticed a couple of other people who stayed here. Probably all the other people stayed next door at the nice new Best Western. We skipped the complimentary breakfast & opted for Denny's across the street. I did pour myself a glass of orange juice as I was leaving - took a drink to find out it was not orange juice at all, just a cheap imitation. eck. Shell out a few more sheckles and stay somewhere else. This place was really creepy. (The couple running it were very nice & helpful - which is the only good thing I have to say.)
Clean and comfortable
Clean room and cozy bed with quality linens. The outside is a little dated, but the rooms are comfortable and have some updates. The owners/employees were friendly. Would stay here again.
Carpet was lose and kept tripping on it and almost fell several times
If you just need a place to spend the night, was fine. No other amenities.