Our third stay here and enjoyable. Staff are generally friendly, our maids could have been more cheerful. The usual person putting towels on sunbeds at 7.45am even though plenty to be had. We requested 2 umbrellas on a particularly hot day but were told it’s one per couple. We’d seen a number of couples given two the day before. I was quite annoyed when the pool staff gave two umbrellas to three people meaning one had one umbrella to themselves! The downstairs pool bar needs more staff, one person means there are often long queues to get served. Please note you can get snack meals from the Taverna bar but they don’t like to advertise this fact for some odd reason.
5.0分
情侣出游
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As always Pestana Vacation Club at the Carlton, never disapoint. We always look forward to coming back each year. Owners relations team are exceptional and such good value as an owner on options and a timeshare. The housekeeping do an amazing job with the little towel displays and the onside shop is a great addition to the Vacation club.
5.0分
其他
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It was a fantastic experience staying here. All the staff are friendly and helpful but professional. Rooms clean and comfortable. The pub is a great place for a good value meal. Happy hour good as well but sometimes the music is a bit loud. Will definitely go back again.
这是我们第三次来这里,酒店房间真的很棒。我们升级到了带阳台和泳池景观的小型套房。房间很大,配有按摩浴缸、多喷头淋浴、两个洗手盆和坐浴盆。我们有 3 个小型私人阳台,这让我们这次的住宿更加愉快。这里有几个游泳池(海水)、一个水疗室和蒸汽浴室。还有小商店。早餐是自助餐形式,种类丰富,适合所有人的口味(早上喝一杯香槟也不错)。酒店设有泳池酒吧和酒吧。在这些酒吧、晚间酒吧和餐厅用餐很方便。酒店距离丰沙尔约 15 分钟步行路程。这里有很多餐厅和吃饭的地方,很容易找到。这是一组酒店,该地区有不少佩斯塔纳酒店。如果它们和这家一样好,那您一定不会错。工作人员非常友好和乐于助人。如果天气好的话,你会在这里度过一段美好的时光,而且有很多事情可以做。这家酒店似乎住着一些老一辈的人,但这很适合我们,因为这是一个轻松的假期,我们想要五星级的。度假团队和所有员工都做得很好。
我太喜欢这里了。员工们都很棒,什么事都不怕麻烦。这里非常干净,而且有很多不同的空间。所以我强烈推荐这里。为什么不打5分呢?原因很简单,因为他们好像已经停止在Taverna Bar里安排那么多娱乐活动了。我们期待着再去那里,那里的氛围很好,可以听听乐队演奏。现在他们不是每天都有乐队表演,有一天他们甚至把音乐搬到了Taverna Grill,这样酒吧里的人就看不到了。这是一个很大的错误,我们看到一对又一对的情侣走进酒吧,然后转身又走了。所以,下次如果你们能解决这个问题,我会给你们5分!顺便说一句,Marcelino和Taverna Bar里的其他服务员都很棒。这完全不是他们的错。
我们抵达海滩俱乐部后,被分配到一套两居室的公寓……真是惊喜,住宿条件也很棒。两间卧室,两间浴室,两个阳台,两台电视!宽敞的衣橱空间,舒适的客厅,以及设备齐全的厨房。非常感谢佩斯塔纳海滩俱乐部提供的这次升级!我们每天都能享受到完美的天气。在经历了今年漫长而多风的冬天之后,我们真的非常感激。我们很享受探索丰沙尔新旧城区的乐趣……这里从不让人失望。我们去了各种各样的餐厅和超市,当然还有市场。食物很棒,人们也很友好。酒店员工非常出色,前台的亚历山大更是出色。感谢海滩俱乐部的吉莉安,她周五晚上为了我们加班到很晚!鸡尾酒会再次让我们有机会与其他会员见面交流,我们希望以后有机会再次与他们见面。总而言之,这是一次非常愉快的假期,我们希望再次光临……一次又一次。
我们多年来一直去海滩俱乐部,可惜的是,它似乎越来越破败了。浴室的毛巾破旧不堪,似乎有些“偷工减料”。花园泳池几年前重新装修后很漂亮,但现在每天早上都被嘈杂的有氧运动音乐和随后的无聊游戏破坏了。酒店有一个室内泳池,孩子们可以去玩,而且不会打扰到其他人。一些小细节让这里看起来越来越低调,不再是以前的四星级标准了。
Our third stay here and enjoyable. Staff are generally friendly, our maids could have been more cheerful. The usual person putting towels on sunbeds at 7.45am even though plenty to be had. We requested 2 umbrellas on a particularly hot day but were told it’s one per couple. We’d seen a number of couples given two the day before. I was quite annoyed when the pool staff gave two umbrellas to three people meaning one had one umbrella to themselves! The downstairs pool bar needs more staff, one person means there are often long queues to get served. Please note you can get snack meals from the Taverna bar but they don’t like to advertise this fact for some odd reason.
As always Pestana Vacation Club at the Carlton, never disapoint. We always look forward to coming back each year. Owners relations team are exceptional and such good value as an owner on options and a timeshare. The housekeeping do an amazing job with the little towel displays and the onside shop is a great addition to the Vacation club.
It was a fantastic experience staying here. All the staff are friendly and helpful but professional. Rooms clean and comfortable. The pub is a great place for a good value meal. Happy hour good as well but sometimes the music is a bit loud. Will definitely go back again.