酒店回复: Hi Javier, Thank you for your rating. We regret to see that your experience fell far short of expectations. Guest feedback is important for us to identify where improvements are most needed. We are taking this as an opportunity to review and enhance our services. We hope to welcome you again soon. Sarah Jacobs #Team6
5.0分
其他
展开
Love staying here very calm, clean and quiet property. The staff is great everyone always helps with a smile. Justin and Dash are great also love June she's new but knows everything like she's been here for a while love that about her. Even the cleaners are very sweet
内部装潢还算新。只是我订的是无烟房,但是当我一进去到房间有一股浓厚的烟味。厕所的毛巾杆脱落。浴缸排水不良。
这简直是我住过的最差的酒店……首先,他们给了我房卡。我去了他们给我的房间。不仅门没锁,而且房间里已经有人睡觉了……然后我去了另一个房间,那里一股霉味和潮湿味扑面而来……我去卫生间,发现马桶堵了,冲不下去。我甚至还试过用马桶搋子。
那是我见过的最脏最不卫生的地方。我有房间的照片和视频。当时房间都订满了,我别无选择。我想发一段视频。房间里有黑霉,插座盖都掉了,马桶盖也坏了,缺了一半。床有股怪味。我只好去沃尔玛买了毯子。我根本没法洗澡。这一切都太不可思议了!
工作人员态度恶劣,极其不体贴。我买了房间,办了入住手续,结果离开后回来发现他们竟然把我的房间卖给了别人。现在我正在努力争取退款。真是太糟糕了!
冰箱把手上有黏液,床单下有面包屑,床单上有血迹,床边有老鼠屎,微波炉里有小蟑螂,马桶堵塞了,还有更多“乐趣”!
四个插座都不能用,包括电视插座。电视没电了。我买了延长线,后来才发现电视六个月前就坏了。维修人员也告诉我,没有其他办法了。
呃……冰箱上有黏液,床单上有血迹,床单底下有面包屑,马桶堵了,床边有老鼠屎,微波炉里有小蟑螂。真不是我的菜。
这是我见过的最脏乱、维护最差的房子。猪都不会待在那儿。到处都是黑霉、破浴缸、脏床单等等。
床单上有污渍。
Love staying here very calm, clean and quiet property. The staff is great everyone always helps with a smile. Justin and Dash are great also love June she's new but knows everything like she's been here for a while love that about her. Even the cleaners are very sweet